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Hilton Mystic

3.5 star property
Hotel near Mystic Aquarium and Institute for Exploration in Mystic

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Mystic

Courtyard
Property grounds
Exterior
One King Bed, with Jetted Tub | Premium bedding, down comforters, pillowtop beds, in-room safe
Gift shop

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
20 Coogan Blvd, Mystic, CT, 06355
  • Mystic Aquarium and Institute for Exploration
    2 min walk
  • Olde Mistick Village
    4 min walk
  • Charles W. Morgan at Mystic Seaport
    3 min drive
  • New London, CT (GON-Groton - New London)
    14 min drive

Room options

View all photos for One King Bed Deluxe

Premium bedding, down comforters, pillowtop beds, in-room safe

One King Bed Deluxe

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

1 King Bed, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard King

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard King

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, with Jetted Tub

One King Bed, with Jetted Tub | Premium bedding, down comforters, pillowtop beds, in-room safe

One King Bed, with Jetted Tub

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard two doubles

Standard two doubles | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard two doubles

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds
Room
Hyatt Place Mystic
Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (1002)
The price is $180
per night
$207 total
includes taxes & fees
Nov 8 - Nov 9
Hyatt Place Mystic

About the neighborhood

Mystic

In historical district.Stay at this Mystic hotel and you'll be within half a mile (1 km) of Mystic Aquarium and Institute for Exploration and 2 miles (3 km) of Mystic Seaport. Also, Mystic Seaport - The Museum of America and the Sea is within 2 miles (3 km) and Stonington Vineyard is within 6 miles (10 km).

What's nearby

  • Mystic Aquarium and Institute for Exploration - 2 min walk
  • Olde Mistick Village - 4 min walk
  • Mystic Seaport - The Museum of America and the Sea - 2 min drive
  • Mystic Seaport - 3 min drive
  • Mystic Downtown Marina - 4 min drive

Getting around

  • Mystic Station - 7 min drive
  • New London, CT (GON-Groton - New London) - 14 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Mystic Diner & Restaurant - ‬8 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Alice - ‬4 min walk
  • ‪Andiamo - ‬9 min walk

About this property

Hilton Mystic

Hotel near Mystic Aquarium and Institute for Exploration in Mystic
Hilton Mystic offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 8070 square feet (750 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Mystic. Free self parking is available.

  • 184 guestrooms or units
  • 4 levels
  • 8070 sq ft of conference space
  • 750 sq m of conference space
  • Built in 1986
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Mystic offers 184 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall
  • TV in common areas
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 0 to 10 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Mystic
Hilton Mystic
Mystic Hilton
Hilton Mystic Hotel Mystic
Mystic Hilton Hotel
Hilton Mystic Hotel
Hilton Mystic Hotel
Hilton Mystic Mystic
Hilton Mystic Hotel Mystic

Frequently asked questions

How close is Hilton Mystic to the airport?

Hilton Mystic is 7.8 mi (14-min drive) away from the New London, CT (GON-Groton - New London) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Mystic?

As of Oct 25, 2024, prices found for a 1-night stay for 2 adults at Hilton Mystic on Nov 4, 2024 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Mystic have an airport shuttle?

Airport shuttle services are not available at Hilton Mystic.

How close is Hilton Mystic to the beach?

This hotel is 14.1 mi (25-min drive) from Ocean Beach Park and 3.1 mi (8-min drive) from Williams Beach. Don't forget your sunscreen!

Does Hilton Mystic offer free breakfast?

Free breakfast isn’t offered at Hilton Mystic, but full breakfast is offered for a fee of between USD 10 and 20 for adults, USD 0 and 10 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Mystic?

No, there is no casino at this hotel, but Foxwoods Resort Casino (17-min drive) and Rainmaker Casino (17-min drive) are nearby.

What time is check-in at Hilton Mystic?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Mystic?

This hotel offers free self parking.

Does Hilton Mystic have a pool?

Hilton Mystic features an indoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Hilton Mystic have a restaurant?

Hilton Mystic is home to The Irons, which features American cuisine and happy hour.

Does Hilton Mystic have a spa?

There are no spa services available at this hotel.

How close is Hilton Mystic to downtown Mystic?

Hilton Mystic is 1.4 mi away from Mystic.

Reviews

8.4

Very Good

Rating 10 - Excellent. 533 out of 1000 reviews" "
Rating 8 - Good. 229 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tonna, Odessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2024

8/10 Good

David s

Stayed 3 nights in Jul 2024

8/10 Good

Hannah

Stayed 2 nights in Jul 2024

2/10 Terrible

Colleen

Stayed 1 night in Jul 2024

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here, the only thing missing was a closet and an iron! We like to hang garments when we travel
Stayed 1 night in Jul 2024

6/10 Okay

Roshelle

Stayed 2 nights in Jul 2024

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 3 nights in Jul 2024

8/10 Good

Sonya

Traveled with family
Liked: Cleanliness, room comfort
First Impressions Matter!
Overall, the stay was good and mostly uneventful, in any negative way. A couple things that stood out: 1. the very first staff member we encountered when we arrived to check in was unpleasant, short and gave us no information about the hotel or amenities. We subsequently witnessed this same employee being rude and short with other guests on 2 separate occasions. It certainly set the initial tone and I immediately questioned my choice to stay here. When we returned to the desk later on with a different issue, the woman who helped (property manager maybe?) was outstanding and helpful. It was clear that the woman we initially met with was the exception not the rule. 2. The room was somewhat outdated, particularly in the bathrooms, which could use some sprucing up. I did appreciate the full size reusable shower products. 3. The pool water appears dingy. I’m not sure that it actually is, but maybe the concrete could use a repaint. However, our kids loved the pool and could not care less. Do NOT miss the movie dive-in when there (if happening) . So neat to watch a movie while also swimming.
Stayed 3 nights in Jul 2024

6/10 Okay

Ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were dirty and the bathroom was disgusting.
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and nice location. Mystic is a charming town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

10/10 Excellent

Faith, Create A New Address

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was super convenient to the aquarium and adorable shopping at the Old Mistick shopping area as well as a short drive into downtown mystic and the historical museum. Fun themed areas made it a great place to stay with the kids
Stayed 1 night in Jul 2024

2/10 Terrible

Edward

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible
Had questions prior to arrival and they don’t answer the phone. Tried all day. Arrived at 2 pm and no one in lobby. Rooms are available and they tried to upcharge me $25 for early check in. Been Hilton honors member for 40 years and they lost my business over $25. Great business sense. She finally and nastily waived the fee because I insisted on talking to the manager. Gave me the worst room in the hotel- it was horrible. Had to complain again to the manager. Finally got a decent room but overall a horrible customer experience.
Stayed 3 nights in Jul 2024

6/10 Okay

Ashley

Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t go wrong here. Nice hotel, walking distance to many attractions and short ride from others
Stayed 1 night in Jun 2024

10/10 Excellent

Tagart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff was excellent and had a nice size pool
Stayed 2 nights in Jul 2024

10/10 Excellent

BACOFF

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the hotel was very clean.
Stayed 1 night in Jul 2024

6/10 Okay

Kimberly

Liked: Cleanliness
Disliked: Staff & service
Disappointed
When we arrived and settled into our room the toilet was a problem and we went to management about it. They were going to look into it and get back to us. We never heard back from them. Also, when they cleaned our room, they forgot to restock the coffee, sugar and cups, which is no big deal. So we went to the front desk to ask for them to send someone to restock. That never happened. This was our first stay in a Hilton Hotel and we were not impressed.
Stayed 2 nights in Jul 2024

6/10 Okay

Michael, Hopewell Junction

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The housekeeping service wasn’t the greatest. Tons of fruit flies in the room.
Stayed 2 nights in Jul 2024

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was pretty and the pool was nice. there was breakfast and it was located where we needed to be. there was a great restaurant nearby as well.
Stayed 1 night in Jun 2024

10/10 Excellent

anthony

Stayed 2 nights in Jun 2024

6/10 Okay

Vanessa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was not very clean, uncomfortable tiny beds, terrible pillows Not worth the price tag
Stayed 2 nights in Jun 2024

8/10 Good

Anne, apo

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Front desk staff not very friendly, maid service didn't re-supply everything second day. Hair in tub on arrival. TV didn't always work. when calling front desk noone aswered after 15 rings. Service in restaurant extremely slow at breakfast (not many people in there) Just lots of little things-would go again.
Stayed 2 nights in Jun 2024

6/10 Okay

Carly

Traveled with partner
Liked: Cleanliness, staff & service, amenities
the room was pretty humid and i wish they had toothbrushes/toothpaste but otherwise it was a nice place to stay and i liked the food and drink options at the restaurant
Stayed 1 night in Jun 2024