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"I like that it was clean and updated, staff was nice , I didn't realize that they allowed pets and noticed the dog smell. I am allergic to dogs so it ... " More

By a verified traveler on Tue 20 Apr 2021

Hotel Description

Mystic guestrooms with free WiFi

In Mystic

Your stay at this Mystic hotel places you within a 10-minute walk of Olde Mistick Village and Mystic Aquarium and Institute for Exploration. Also, Flanders Health Center is within half a mile (1 km) and Mystic Seaport - The Museum of America and the Sea is within 2 miles (3 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a terrace, and luggage storage are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 77 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Sep 29 - Sep 30

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds, Non Smoking (second floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Howard Johnson by Wyndham Mystic ratings based on 26 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Howard Johnson by Wyndham Mystic

Everyone (9) Couples (4) Family (7)
2 out of 5
NO batteries in the smoke detectives, the door to the outside of the building had no lock was open the entire stay, told the front desk and he said he did not know about it but still did not fix it, the sliding door to the terrace was broken, air conditioner blew directly on the bed could not change the air flow so you froze or was hot with no additional blankets in the room. NO ROOM CLEANING SERVICE! No fresh towels, toilet and shower pressure was low. Worse stay EVER will NEVER go to a Howard Johnson again!

Posted by on Aug 31, 2021

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2 out of 5
No room service

Posted by on Aug 13, 2021

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2 out of 5
The place did not have cups for coffee and the ones they did did not have lids. They do not come to the room to empty trashes. The staff are not the friendliest people around. For the price I paid, it was not worth it.

Posted by on Jul 1, 2021

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5 out of 5
Great location

Posted by on Jun 25, 2021

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4 out of 5
I like that it was clean and updated, staff was nice , I didn't realize that they allowed pets and noticed the dog smell. I am allergic to dogs so it bothered my sinuses a bit. Maybe they should have certain rooms reserved for pet owners and other ones pet free. My daughter booked the rooms so I didn't notice.

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 20, 2021 by Terry C

Thank you for letting us know about your stay. I am sorry about pet smell. We do have just certain pet rooms available

2 out of 5
Crayons and over-the-counter medication under the bed Fire alarm went off for 20 minutes at 4am Got kicked out of the pool

Posted by on Mar 18, 2021

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Comment from Hotel Management

Mar 19, 2021 by Terry C

thank you for letting us know about your stay with us. I do apologize about the issues you have have had. i am sorry about the problem with the fire alarm due to guest smoking in hallway.. pool hours are a 30 minute swim period.

3 out of 5
It was an alright stay overall. Nothing special. It's a 2 star so don't expect the best. The staff was really great which is a major plus. However, the cleanliness needs work. I wouldn't stay here for over two days. The shower is moldy and kind of gross and there was shaved hair in the tub. We told the staff about it when we checked in and no one followed up to clean the tub. The heater also is hard to work and not the best quality but it does the job. Also, I didn't like the walls weren't very soundproof so you could hear children crying and people talking loudly all night. The bed was comfy at least. Overall if I had to stay here again I would but it's not my top choice. The Hyatt next store is much better and worth the money also the room is way bigger.

Posted by on Feb 13, 2021

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Comment from Hotel Management

Feb 15, 2021 by Terry C

Thank you fro eltting us know about your stay. We are soosry it was a bad stay and assure you we are looking into making sure the problems are being taken care of

1 out of 5
Gave me a room that was already occupied. Not very organized. A/C was not working properly.

Posted by on Aug 8, 2020

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Comment from Hotel Management

Aug 8, 2020 by Terry C

thank you for letting us know about your stay, we are very sorry about the error and will spwak to clerk to find out how this happen

5 out of 5

Posted by on Jul 10, 2020

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Comment from Hotel Management

Jul 12, 2020 by Terry C

Thank you for letting us know about your stay. We hope to see you again

4 out of 5
Well maintained Clean pool Clean room Friendly staff Punctual responses

Posted by , from Springfield MA on Jun 25, 2020

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Comment from Hotel Management

Jul 5, 2020 by Terry C

Thank you for your great review we look forward to seeing you again

About the Howard Johnson by Wyndham Mystic

Location 253 Greenmanville Ave, Mystic, CT 06355

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Howard Johnson by Wyndham Mystic offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. There's an onsite business center. WiFi is free in public spaces. The business-friendly Howard Johnson by Wyndham Mystic also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Mystic hotel is smoke free.

  • 77 guestrooms or units
  • 2 levels
  • Dining venue
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Mystic Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Howard Johnson by Wyndham Mystic offers 77 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The Mystic Diner - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Howard Johnson Inn Mystic
  • Howard Johnson Mystic
  • Howard Johnson Mystic Hotel Mystic
  • Mystic Howard Johnson
  • Howard Johnson Wyndham Mystic Hotel
  • Howard Johnson Wyndham Mystic
  • Mystic Howard Johnson
  • Howard Johnson by Wyndham Mystic Hotel
  • Howard Johnson by Wyndham Mystic Mystic
  • Howard Johnson by Wyndham Mystic Hotel Mystic

You should know

  • Pool access available from 11:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.