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4.5 out of 5

"Great room at a great price! " More

By a verified traveler on Sat 23 Oct 2021

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Hotel Description

3-star hotel near Mystic Seaport

In Mystic

Within a 10-minute walk of the hotel, you'll find Olde Mistick Village and Mystic Aquarium and Institute for Exploration. Mystic Seaport and Mystic Seaport - The Museum of America and the Sea are also within 2 miles (3 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like on-the-go breakfast and free self parking.

Sofa beds, WiFi

Featuring conveniences like sofa beds and sitting areas, the 79 guestrooms also offer WiFi and flat-screen TVs with cable channels. Refrigerators, premium bedding, and free local calls are also available.

Guest Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$123* Per night/room Nov 1 - Nov 2

Room, 1 King Bed with Sofa bed (Specialty)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (Specialty)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Guest Room, Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hyatt Place Mystic ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Mystic

Everyone (12) Couples (5)
5 out of 5
Great room at a great price!

Posted by on Oct 23, 2021

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5 out of 5
Clean very nice decent breakfast included

Posted by , from POUGHKEEPSIE on Sep 9, 2021

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Comment from Hotel Management

Sep 12, 2021 by Steven

Thank you for your review and rating. sounds li9ke you enjoyed your stay

5 out of 5

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jul 11, 2021 by Steve

Thank you for the rating

5 out of 5

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jul 11, 2021 by Steve

Thank you for th erating

5 out of 5
Great value

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 16, 2021 by Steve

Thank you for the review and rating

5 out of 5
Pleasant stay. Easy checkin/out. Friendly and helpful staff. Heated outdoor pool, grab and go free breakfast/coffee. Room was a good size for our family of 5, sofa area and bed were a plus.

Posted by on May 24, 2021

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Comment from Hotel Management

May 26, 2021 by Steve

Thank you for the review and kind word. We do hope you'll return and stay in the future.

1 out of 5
Our room looked ok when we got there, and we were happy to have found a good deal on a pet friendly hotel. However, my dog was going nuts trying to get between the couch and the end table-I took a closer look and found old, hard, nasty lo mein noodles on the floor! We were willing to let that slide, but my daughter found a small bag of what appeared to be medical supplies that someone left behind in a drawer (so clearly those weren't checked by house keeping!) and when we opened the pull out couch, there was a child's puzzle piece and a bunch of cheerios on the bed of the pull out couch! I went down to the front desk and the manager told me he'd email the managers and he sent someone from house keeping right down. Chris from housekeeping was apologetic, prompt, and really nice while he quickly changed the sheets on the pull out couch. We thought that was sufficient, and my sons fell asleep on it, but then my daughter went to get into the bed and there was hair on the sheets! We were absolutely disgusted. My husband went to the front desk and they sent Chris back with fresh sheets and pillows (we opted to make up the bed ourselves since our sons were already asleep). The hotel did not charge us for our room, which i appreciate, but we have absolutely no desire to give the Mystic Hiatt a second chance.

Posted by on Apr 20, 2021

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5 out of 5

Posted by on Mar 20, 2021

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Comment from Hotel Management

Apr 2, 2021 by Jaime

Thank you

4 out of 5
Beautiful rooms and service locations around best restaurants and near many sea...lobers

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 16, 2021 by Jaime Mixon

It was our absolute pleasure hosting your stay. Thank you for your kind words.

4 out of 5
It was pleasant...staff was nice room was nice very accomodating

Posted by on Jun 28, 2020

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 11 to May 30:

  • Swimming pool

Property Features

Hyatt Place Mystic offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 752 square feet (68 square meters). The business-friendly Hyatt Place Mystic also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. This 3-star Mystic hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • 752 sq ft of conference space
  • 68 sq m of conference space
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mystic Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Mystic offers 79 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Mystic hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hyatt Place Mystic has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Mystic
  • Hyatt Place Mystic
  • Mystic Hyatt Place
  • Hyatt Mystic
  • Hyatt Place Mystic Hotel Mystic
  • Hyatt Place Mystic Hotel
  • Hyatt Place Mystic Hotel
  • Hyatt Place Mystic Mystic
  • Hyatt Place Mystic Hotel Mystic

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.