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4.3 out of 5

"It was a very easy check in the staff is very friendly " More

By a verified traveler on Fri 03 Jan 2020

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Hotel Description

Family-friendly stay near Northwest Park

Near the airport

Within 6 miles (10 km) of this Windsor Locks hotel, you'll find Connecticut Fallen Firefighters Memorial and New England Air Museum. Northwest Park and Broad Brook Brewing are also within 6 miles (10 km).

Family-friendly fun

This hotel features an indoor pool and a 24-hour gym. Families will appreciate the bowling alley and onsite laundry facilities. There's no skimping on freebies - guests receive free WiFi, free self parking, and a free airport shuttle.

Free Internet, kitchens

The 119 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include washers/dryers, free WiFi, and flat-screen TVs with cable channels. Weekly housekeeping is available.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$109* Per night/room Nov 19 - Nov 20

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Candlewood Suites Windsor Locks Bradley Arpt, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Candlewood Suites Windsor Locks Bradley Arpt, an IHG Hotel

Everyone (6) Couples (1) Family (2)
2 out of 5

Posted by on Sep 9, 2020

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Comment from Hotel Management

Oct 20, 2020 by Justin

Hello, I am very sorry to hear that your most recent stay with us did not meet expectations. We do appreciate the feedback and want to work toward creating a better experience for our guests in the future. Please feel free to contact me about the issues you may have faced during your stay so that I can address them with my team. Once again, thank you for staying with us and I hope we can make your next stay with us a better experience for you in the future!

5 out of 5

Posted by on Jan 10, 2020

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Comment from Hotel Management

Jan 13, 2020 by Karyssa

Thank you for your feedback!

4 out of 5
It was a very easy check in the staff is very friendly

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 13, 2020 by Karyssa

Thank you for your feedback and choosing to stay with us!

5 out of 5
Easy to get to. Room was very clean Just wish they would offer a breakfast there. Overall it is a very good place to stay. Very close to airport

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 27, 2019 by Karyssa

Thank you for your feedback, we are glad you enjoyed your stay! Unfortunately Candlewood Suites is unable to provide a continental breakfast but we do have breakfast items to purchase.

2 out of 5
Aidan-front desk kid was VERY nice and the only reason I didn’t switch hotels. No shower curtain in the room-he had to bring one to me. The thermostat is stupid complicated (he had to come back to make the room warmer). Floors were gross. TV was tiny. Absolutely nothing impressive about this hotel. I won’t stay there again.

Posted by on Nov 21, 2019

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5 out of 5
Great hotel no complaints about anything I enjoyed my stay

Posted by on Sep 29, 2019

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Comment from Hotel Management

Nov 4, 2019 by Karyssa

We are glad you enjoyed your stay! Thank you for choosing Candlewood Suites at Bradley International Airport!

4 out of 5

Posted by on Apr 17, 2019

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5 out of 5

Home away from home

I read some of the reviews so I was a bit nervous it may not be nice or staff wasn’t good, HOWEVER they must not have stayed at this hotel. I can not say enough about attentive and willing the staff would go to make sure I was taken care of. I was there for s full week and they were so pleasant and nice. My flight was canceled two hours before I was to get on it and they were willing to hold my room and take me to the airport to see if I could get another flight. THANK you to the staff you all are wonderful. The room was nice and clean and comfortable.

Posted by , from oithaca ny on Feb 17, 2018

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Comment from Hotel Management

Mar 16, 2018 by Nick Gengenbach

Dear Lisa, thank you for taking the time to write a review after your recent stay. I am happy to see we were able to exceed your expectations while you were traveling. I hope you had a safe trip home and look forward to seeing you the next time you're flying into Bradley International Airport and as always, thank you for choosing Candlewood Suites. Nick Gengenbach General Manager

4 out of 5

convenient to the airport!

Pros: clean, 24 hour pantry
Cons: no stove beds are horrible
I thought is was going to be more like homewood suites with a living room dividing the two bed room, that wasn't the case. We couldn't access the WiFi. They are just two of the exact rooms (only 3 rooms on the property have doors to close the rooms off), no oven, just a top stove, microwave, refrigerator, garbage disposal. The bed sagged in the middle so my back didn't exactly feel too great sleeping, or especially in the morning. They definitely need new beds. But the room was clean, they have a 24 hour pantry which is nice and an indoor pool. All the staff there were very nice. Thank you Marla for accommodating us with a room that had a door seperating the two rooms, cause we had a child that sleeps very lightly, so without it, it could of made for a long night. If you do get the two queen suite ask for room keys for both rooms, we locked ourselves out of the other room accidentally and had to have maintenance come and get us into the other side. Thank God my son wasn't with us yet or it wouldn't have been good. Overall, we would stay there again. BUY NEW BEDS! Happy Trails!

Posted by , from New Jersey on Feb 10, 2012

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4 out of 5

Spacious Rooms

Pros: Free Internet, Quiet
Cons: Nothing close
Good value for your dollar with spacious rooms. Suitable for long-term stays, though we stayed one night. Kitchenette well stocked, and compimentary voucher for with convenience foods and toiletires in the hotel "pantry." Staff were friendly and professional. Nothing fancy, but clean and up to date.

Posted by , from Vancouver, BC on Apr 19, 2011

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About the Candlewood Suites Windsor Locks Bradley Arpt, an IHG Hotel

Location 149 Ella Grasso Turnpike, Windsor Locks, CT 06096

Property Features

Candlewood Suites Windsor Locks Bradley Arpt, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and a meeting room. Public spaces have free WiFi. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Candlewood Suites Windsor Locks Bradley Arpt, an IHG Hotel. An area shuttle within 2.00 miles and a roundtrip airport shuttle at scheduled times are free. Free self parking is available. This Windsor Locks hotel is smoke free.

  • 119 guestrooms or units
  • 3 levels
  • Built in 2007
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Windsor Locks Station (5.3 km / 3.3 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 2.00 miles
  • Parking: Free self parking

Room Amenities

Candlewood Suites Windsor Locks Bradley Arpt, an IHG Hotel offers 119 accommodations with washers/dryers and coffee/tea makers. Beds feature pillowtop mattresses. 38-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bowling alley on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 80 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Bradley Arpt
  • Candlewood Suites Bradley Arpt Hotel
  • Candlewood Suites Bradley Arpt Hotel Windsor Locks
  • Candlewood Suites Windsor Locks
  • Candlewood Suites Windsor Locks Bradley Arpt
  • Candlewood Suites Windsor Locks Bradley Arpt Aparthotel
  • Candlewood Suites Bradley Arpt Aparthotel
  • Candlewood Suites Bradley Arp
  • Candlewood Suites Windsor Locks Bradley Arpt
  • Candlewood Suites Windsor Locks Bradley Arpt, an IHG Hotel Hotel

You should know

  • Candlewood Suites Windsor Locks Bradley Arpt, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 7 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.