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DoubleTree by Hilton Hartford - Bradley Airport

3.5-star property
16 Ella T. Grasso Turnpike, Windsor Locks, CT 1-855-201-7819

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4.0 out of 5
Very good!
See all 18 Travelocity Reviews

"Very nice clean property with a nice bar and restaurant with good food. " More

By a verified traveler on Sun 03 Nov 2019

Points Of Interest

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Hotel Description

3.5-star guestrooms with free WiFi

Near the airport

You'll be within 3 miles (5 km) of Northwest Park and 6 miles (10 km) of New England Air Museum with a stay here. Phelps-Hatheway House & Garden and Vintage Radio and Communications Museum of Connecticut are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 202 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include room service, coffee/tea makers, and free weekday newspapers.

One Double Bed, Non-Smoking, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hartford - Bradley Airport ratings based on 18 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hartford - Bradley Airport

Everyone (5) Family (3)
5 out of 5

Posted by on Oct 19, 2020

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Comment from Hotel Management

Oct 20, 2020 by Yvonne deAngeli-Fontanez, General Manager

Thank you for the positive review! We're so happy you enjoyed your stay! Come back soon!

5 out of 5

Posted by on Dec 30, 2019

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5 out of 5
Very nice clean property with a nice bar and restaurant with good food.

Posted by on Nov 3, 2019

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4 out of 5
This is an older property with an odor in the carpets in the room and halls. The service was satisfactory.

Posted by on Jun 25, 2019

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4 out of 5
Loved cookies! Open hallways.wish fridge was already in room rather than call and ask for one

Posted by on Jun 23, 2019

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2 out of 5

Large Kids Group Ruined Our Stay

Pros: Proximity to airport; friendly staff; room decor.
Cons: There was NO manager on staff while we were there. No one over the age of approximately 30 in charge of unruly preteens and drunk parents. Fix that!
Location: Not applicable.
Checked into this hotel in order to make it easier to arise at 3am for a flight. Checkin was easy. When we stepped off elevator onto assigned floor, there were 5 pre-teen boys running up and down the hallway, screaming and going wild. Immediately asked to be assigned another floor. Desk clerk said there's a youth sports tournament and the parents tend to leave the kids in the rooms on their own and go off to the bar. When we went to the bar/restaurant to get dinner, 5 men–clearly inebriated–were talking loudly. When I said "excuse me" to step past one, he tried to grab me. One of his friends pulled him back. The men left. I asked bartender at what point the hotel policy would cut off alcohol purchase to such people. Was told staff can't because drinkers are hotel guests. All in all, staying at this place-however briefly-was very disappointing and a terrible start for our vacation.

Posted by , from Connecticut on Jul 16, 2018

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Comment from Hotel Management

Jul 19, 2018 by Chris

Thank you for sharing your feedback. I apologize for the negative experience you had during your stay. I will be sure that your feedback is shared with department heads so that it can be addressed.

4 out of 5

Nice hotel close to airport

Cons: Tune up the heater to lower the noise.
Location: Variety of restaurants within walking distance.
This hotel is very close to Bradley Airport. Quite convenience to nearby restaurants. However, the heater in our room is quite noisy.

Posted by , from San Diego, CA on Oct 20, 2015

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5 out of 5

Great accommodations

Pros: Close restaurants, Free Internet, Quiet, staff professional
Great Staff!.. Very helpful and polite!.. definitely would recommend this hotel !

Posted by , from Austin, TX, USA on Feb 21, 2013

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2 out of 5

The hotel was ok.

Cons: Noisy
There was nothing special about this hotel. The room heater was loud and annoying at night as it continually came on and off

Posted by on Jan 19, 2012

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2 out of 5

Not very happy with hotel

Pros: Free Internet
11 night stay. Maid service was poor. Dirty Glasses that were outside our door when we checked in were still therethree days later. Water glasses were not cleaned or replaced daily. Did not have two complete sets of towels on two days. Carpet was in poor shape. Complained to desk clerk on third day about service,. Was told we would receive a voucher for two nights stay. Upon Check out, spoke to general manager about voucher and she had no record of our conversation with the desk clerk. Assured us she would follow up with desk clerk and call the next day with findings. No call yet.

Posted by , from Fort Mill, SC, USA on Jan 6, 2012

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About the DoubleTree by Hilton Hartford - Bradley Airport

Location 16 Ella T. Grasso Turnpike, Windsor Locks, CT 06096

Property Features

DoubleTree by Hilton Hartford - Bradley Airport offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4000 square feet (360 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Hartford - Bradley Airport also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3.5-star Windsor Locks hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 5 levels
  • 4000 sq ft of conference space
  • 360 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator (on request)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Bradley Intl. Airport (BDL) (2.5 km / 1.6 mi)
  • Train station: Windsor Locks Station (6.4 km / 4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hartford - Bradley Airport offers 202 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Shade Bar and Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 11.69 per person (approximately)
  • Extended parking fee: USD 30 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Bradley
  • DoubleTree Hilton Bradley Airport
  • DoubleTree by Hilton Hartford - Bradley Airport Hotel
  • DoubleTree Hilton Hotel Hartford Bradley Airport
  • DoubleTree Hilton Hotel Hartford Bradley Airport Windsor Locks
  • DoubleTree by Hilton Hartford - Bradley Airport Windsor Locks

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.