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4.2 out of 5

"Hotel had a small Pool but it was 85 degrees and the when you got out of Pool ( the temperature ) of room was warm too.....across the street from Dun ... " More

By a verified traveler on Mon 25 Nov 2019

Hotel Description

Enjoy the indoor pool at this 3-star Windsor Locks hotel

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Connecticut Fallen Firefighters Memorial and New England Air Museum. Broad Brook Brewing and Phelps-Hatheway House & Garden are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the free buffet breakfast each morning.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 119 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Sofa beds, sitting areas, and refrigerators are also available.

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$123* Per night/room Jun 17 - Jun 18

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Springhill Suites Marriott Airport ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Springhill Suites Marriott Airport

Everyone (10) Family (5)
5 out of 5
Clean and spacious

Posted by on Apr 24, 2021

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Comment from Hotel Management

Apr 24, 2021 by Kim

Dear Traveler, Thank you very much for being our guest and sharing your feedback with us and other travelers. We wish you safe travels and hope to see you again soon. Kindly, Kim Mckenzie General Manager SpringHill Suites Hartford Airport

1 out of 5
I paid $173 for a room that had no power and the toilet didn’t work. I requested to be moved as I was giving my child a small party, they moved me to a smaller room. I then request to be moved yet to another room and I get placed in a room with a poor working AC. I will never return to this hotel again and I am very upset that my money wasn’t refunded. As when I made the reservations I called to see if the pool was open they said yes and the pool was closed

Posted by on Jul 5, 2020

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Comment from Hotel Management

Jul 6, 2020 by Kim

Dear Traveler, We appreciate hearing from you regarding your recent stay. Thank you for allowing our Manager to work with you today towards a resolution. Our Ownership, for the safety of all, had to make the difficult decision to not reopen our pool that has remained shut down due to the pandemic. We do hope that your future travels bring your joy and happiness, when and wherever you choose to stay. Most Sincerely, Kim Mckenzie General Manager SpringHill Suites Hartford Airport

1 out of 5
Sofa bed was a single not a double, 3 am running in the hallway and multiple stomping in the room above us.

Posted by , from Port Saint Lucie on Jun 26, 2020

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Comment from Hotel Management

Jun 26, 2020 by Kim

Dear Exterminator, Please accept our sincerest apologies for the disturbance caused by another guest during the middle of the night- I invite you to always reach out right away so that one of out Team can look into it right away. Our trundle beds are unique in that the trundle drawer is a twin bed and the top of the sofa is another twin size sleeping surface with the pillows removed. We truly do appreciate you staying with us and we hope that a future experience might restore your faith in our hotel and brand amenities. With Kindness, Kim Mckenzie General Manager SpringHill Suites Hartford Airport

5 out of 5

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 6, 2020 by Kim

We appreciate hearing from you and look forward to accommodating you as our guest again in the future. Sincerely, Kim Mckenzie General Manager SpringHill Suites Hartford Airport

4 out of 5

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 26, 2019 by Kim

Happy Holidays and thank you for sharing your experience with us! Kindly, Kim Mckenzie General Manager SpringHill Suites Hartford Airport

5 out of 5
Hotel had a small Pool but it was 85 degrees and the when you got out of Pool ( the temperature ) of room was warm too.....across the street from Dunkin Donuts and 1 mile from Enterprise Rental Car

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by Kim

Dear Traveler, We thank you for taking a moment to share with us your experience while our guest. It was a pleasure to accommodate you and we hope that you'll look to stay with us again in the future. Happy Holidays! Kindly, Kim Mckenzie General Manager SpringHill Suites Hartford Airport

5 out of 5
Nice comfy bed, good amenities, didn't get a chance to try the comp breakfast.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by Kim

Dear Traveler, We sincerely thank you for sharing a little about your stay with us. I appreciate hearing what you enjoyed and look forward to celebrating our Team for a job well done. Sincerely, Kim Mckenzie General Manager SpringHill Suites Hartford Airport

5 out of 5
Great quality mattress, very comfortable. Fresh clean bedding and a great shower.

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 17, 2019 by Daphne Davis

We are delighted to have been your chosen hotel during your recent stay in Windsor Locks. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the SpringHill Suites Hartford Airport/Windsor Locks and we hope you choose to create more memories with us whenever your travels bring you back to Windsor Locks. Sincerely, Daphne Davis Front Office Manager Springhill Suites Daphne.Davis@marriott.com 8607587000

5 out of 5
Property was in excellent condition. Front drsk gave quick and excellent service. Room was clean and spacious.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 9, 2019 by Kim

Dear Traveler, Thank you so much for the opportunity to earn your business. We look forward to sharing your feedback with the entire Team. Kindest Regards, Kim Mckenzie General Manager SpringHill Suites Hartford Airport

5 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Kim

Dear Traveler, Thank you for being our guest and for the 5 out of 5 rating. Most Sincerely, Kim Mckenzie General Manager SpringHill Suites Hartford Airport

About the Springhill Suites Marriott Airport

Location 225 Ella Grasso Tpke, Windsor Locks, CT 06096

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Indoor pool

The following facilities are closed on Wednesday and Thursday:

  • Indoor pool

Property Features

Springhill Suites Marriott Airport offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 300 square feet (28 square meters). The business-friendly Springhill Suites Marriott Airport also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 3-star Windsor Locks hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 4 levels
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Offsite parking reservations required

Transport

  • Airport: Bradley Intl. Airport (BDL) (2.2 km / 1.3 mi)
  • Train station: Windsor Locks Station (5 km / 3.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Springhill Suites Marriott Airport offers 119 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per day
  • Extended parking fee: USD 10 per day
  • Offsite parking fee: USD 18 per day (2.0 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Springhill Suites Marriott Airport Hotel Windsor Locks
  • Springhill Suites Marriott Airport Windsor Locks
  • Springhill Suites riott Winds
  • Springhill Suites Marriott
  • Springhill Suites Marriott Airport Hotel
  • Springhill Suites Marriott Airport Windsor Locks
  • Springhill Suites Marriott Airport Hotel Windsor Locks

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.