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Homewood Suites by Hilton Hartford/Windsor Locks

3-star property
65 Ella Grasso Turnpike, Windsor Locks, CT 1-855-201-7819
4.2 out of 5
Very good!
See all 10 travelocity Reviews

"Across the Street from Popeyes ( 3 miles from Amtrack ) and 1 mile from Bradley Airport " More

By a verified traveler on Mon 25 Nov 2019

Points Of Interest

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Hotel Description

3-star aparthotel near New England Air Museum

Close to airport

Within 6 miles (10 km) of this Windsor Locks aparthotel, you'll find New England Air Museum and Connecticut Trolley Museum. Six Flags New England and Xfinity Theatre are within 12 miles (20 km).

Renovated in 2018

This aparthotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free perks include on-the-go breakfast, free self parking, and an area shuttle.

Kitchens, LCD TVs

The 132 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include sofa beds, living rooms, and LCD TVs with cable channels. Change of towels is available on request.

Room, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$179* Per night/room Nov 1 - Nov 2

Suite, Multiple Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premium Suite, 1 King Bed, Non Smoking, Fireplace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 2 Bedrooms, Accessible

Bed Count 1 King Bed Maximum Occupancy 8 Max

Homewood Suites by Hilton Hartford/Windsor Locks ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites by Hilton Hartford/Windsor Locks

Everyone (5) Couples (1) Family (2)
1 out of 5
The staff was very rude. I had to wait for a room to get ready at check in so I had to wait in the lobby w my deliveries on Valentines Day. I opted not to stay and lost my paid reservation. Worst day on my life

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 15, 2021 by Karen

Hello I would appreciate it very much if you could contact the hotel directly so we can discuss this appropriately.

5 out of 5

Posted by on Jan 24, 2020

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5 out of 5
Across the Street from Popeyes ( 3 miles from Amtrack ) and 1 mile from Bradley Airport

Posted by on Nov 25, 2019

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5 out of 5
Beautiful, spacious rooms. Great staff upon arrival to greet me. Early breakfast.

Posted by , from Naugatuck on Apr 16, 2019

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5 out of 5

Posted by on Nov 22, 2018

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3 out of 5

Bad second experience

Pros: Previous stay
Cons: Better costumer service, the front people should have reach for a supervisor or regional manager so they can correct the situation.
Location: Convenience of the airport, Maine seafood market in Windsor locks.
I chose to stay in this hotel because on a previous trip I like to stay close to BDL, when departure time is very early, and last year I really liked it, clean very comfortable suites, full refrigerator, and a comfortable small kitchen. I use Travelocity a lot for this bookings, so I prepaid for the room. When I got there they inform me that I had been given a smoking room. I was very polite to tell them that I would never book that kind of room, since I am very sensitive to the smoke and the smell, they told me that they couldn't give any other room, because they where sold out, I said I was not going to stay in a room that I knew I was not going to be able to rest, specially since there where other smokers in adjacent rooms. Two people in the front where not able to help me. I left and luckily found a room at The Sheraton at the terminal, I don't know who is responsible for this, but I am reluctant to book again since I had to pay for two rooms, and not an apology or try reach out.

Posted by , from Middletown CT on Sep 26, 2016

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4 out of 5

Close to airport

We were in town for my husbands Grandfathers 80th birthday. We are a family of 5 and all had plenty of room. Great later checkout at 12 so the kids were able to enjoy the pool in the morning.Rooms were very private and all had an outdoor entrance.

Posted by on Jul 25, 2016

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5 out of 5
Stayed here for a few days while visiting our daughter, son in law and new grandson who live in Windsor. Very nice clean place and friendly staff. We enjoyed a few hrs poolside but it's a very small pool for such a big property.

Posted by on Jul 7, 2016

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4 out of 5

Near airport. Friendly, responsive staff, kid friendly.

We used the hotel as an overnight so family could get to the airport quickly for a very early morning flight. The lobby was very comfortable. Room was a 1 bedroom suite, but because the staff made a key card error they generously gave us the adjoining room with two dble beds, which made our stay much more comfortable. The room was very spacious and clean. However: since the hotel is under new managment, it seems that our room was previously a smoking room, even though it was considered non-smoking. The smell of stale smoke permeated the place. The room was spotless, but unfortuately, didn't smell that way. I'm very sure that had we complained we would have very quickly been moved to a true non-smoking room. The staff were very accomodating and friendly. The evening welcome dinner was great. Since family had to leave so early and miss the complimentary breakfast, the staff provided a simple snack for all the travellers to take with them. The pool was clean and not too cold. And since the basketball court was right next to the pool the kids enjoyed playing hoops with the ball that was provided. Best of all was t he very quick on-call shuttle service. It truly was a great place to stay and we will definitely use Homewood in the future!

Posted by on Jul 21, 2008

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5 out of 5

Great Stay

My husband and I were in CT for a week attending a business conference at BDL. From the moment we checked in at midnight to the time we checked out everything was exemplary. The suite is a true 2-room suite, with a door between bedroom/living room. The free breakfast each morning is great, wide selection. We were pleasantly surprised to find they also serve a free dinner Mon-Thurs w/ beer/wine. Great service. Would definitely stay here again.

Posted by on Jun 2, 2006

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About the Homewood Suites by Hilton Hartford/Windsor Locks

Location 65 Ella Grasso Turnpike, Windsor Locks, CT 06096

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 1 to August 31:

  • Swimming pool

Property Features

Homewood Suites by Hilton Hartford/Windsor Locks offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this aparthotel measures 480 square feet (45 square meters) and includes conference space. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Hartford/Windsor Locks. Free self parking is available. A complete renovation of Homewood Suites by Hilton Hartford/Windsor Locks was completed in May 2018. This 3-star Windsor Locks aparthotel is smoke free.

  • 132 guestrooms or units
  • 3 levels
  • 6 buildings
  • 480 sq ft of conference space
  • 45 sq m of conference space
  • Built in 1990
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Windsor Locks Station (6.7 km / 4.2 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 3 miles, train station pick-up, and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Homewood Suites by Hilton Hartford/Windsor Locks offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate living rooms and are furnished with double sofa beds. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. 40-inch LCD televisions come with premium cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested.

  • In-room kitchen
  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM. The aparthotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests will receive smart lock details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and high chair

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hartford/Windsor
  • Homewood Suites Hartford/Windsor Hotel Locks
  • Homewood Suites Hartford/Windsor Locks
  • Homewood Suites Hartford/Windsor Locks Aparthotel
  • Homewood Suites Hartford/Windsor Aparthotel
  • Homewood Suites Hilton Hartford/Windsor Locks
  • Homewood Suites Hilton Hartford/Windsor
  • Homewood Windsor Locks
  • Homewood Suites Windsor Locks
  • Homewood Suites Hartford/Windsor Locks Hotel Windsor
  • Windsor Locks Homewood Suites
  • Homewood Suites by Hartford/Windsor Locks
  • Homewood Suites Hilton Hartford/Windsor Locks Aparthotel
  • Homewood Suites Hilton Hartford/Windsor Aparthotel
  • Windsor Locks Homewood Suites
  • Homewood Windsor Locks
  • Homewood Suites Windsor Locks
  • Homewood Suites Hartford/Windsor Locks Hotel Windsor Locks
  • wood Suites Hilton HartfordWi
  • Homewood Suites by Hilton Hartford/Windsor Locks Aparthotel
  • Homewood Suites by Hilton Hartford/Windsor Locks Windsor Locks

You should know

  • Homewood Suites by Hilton Hartford/Windsor Locks offers transfers from the train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • The seasonal pool will open in May and close in August.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.