4/10 Poor
Irene
Business traveler
Sep 7, 2025
Disliked: Staff & service
First of all, I made reservations a week and a half prior to my stay from out of state. So when I first got there to check in I was immediately asked why I had chose a king bed and if I was by myself! He knew, obviously it’s in the system. Like seriously!! Then the guy proceeded to ask if I was handicapped as if maybe that was the reason and clearly he could see I wasn’t. That’s nobody’s business but mine! Even if I chose two beds and it’s paid for THATS STILL NOBODY’S BUSINESS! Then if that wasn’t enough, he was like ummm yeah the deposit is going to be $100 and looked at me as if he just knew I wasn’t going to have it. This man was CLEARLY “Stereotyping” me until I pulled out my credit card and it was only then he started easing up on me. If it hadn’t been so late (my plane arrived late) and I wasn’t so tired I would of just cancelled the whole reservation. The aesthetics of the place are very modern and nice. As well as the amenities in the room. However, after awhile when that nice smell wears off in the room you can start smelling this gawd awful stench! Not only that but the bed was so old, HOT, and uncomfortable I couldn’t sleep the the whole 2 nights I was there. The pillows looked fluffy but were so cheap that when I put all four under my head they bearly made one! The blankets didn’t do it any justice either. It was like they were washed in a bunch of of powdered cheap soap that wasn’t completely rinsed out. It was like a potty training bed with plastic underneath.
Irene
Stayed 2 nights in Sep 2025