Good news first, Front desk staff, Mouma and Hani, were excellent, very helpful and friendly. The other members of the desk staff were uninvolved at best.
Hotel is being renovated. We requested top floor, when we arrived, I was told I was on the 4th floor ,now the top floor, since floors 5 and 6 were closed for renonvation.Bar was closed for rebuild. Construction noise was disturbing especially in the mornings. Elevators were not working on and off. Breakfast would run out of various items and not be replenished. Housekeeping was great, call in with request, reply in minutes.