4.0 out of 5

"Should have a better selection of dinners had no steaks sold me a grilled hamburger as steak should never happen to a steak lover " More

By a verified traveler on Sun 17 Dec 2017

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Hotel Description

Mercure Paris Centre Tour Eiffel places you in the center of Paris, within a short 5-minute stroll of popular places like Eiffel Tower and Champ de Mars. Highlights at this hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

All 405 soundproofed rooms feature TVs with cable channels, and you can enjoy free WiFi, free bottled water, and safes. Nice touches to enhance your stay include free toiletries and premium bedding. Room service, hair dryers, and phones are also available.

The restaurant, Eiffel Cafe Restaurant, is open for breakfast, lunch, and dinner. Eiffel Lounge Bar is the hotel's own bar. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4-star 15th Arrondissement hotel include Palais de Chaillot and Rodin Museum.

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed (1 Double bed and Single Sofa bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Privilege, Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mercure Paris Centre Tour Eiffel ratings based on 18 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5

Paris 2017

The hotel had rats in the lobby we could not get maid service and when we got there Travelocity had provided us the wrong number wrong phone number for a shuttle to and from the hotel which cost me 185 euros then upon return Travelocity hung up on me when I ask for a refund I will not use Travelocity in the future and the Mercure Paris Centre tour Eiffel should have compensated us for the fact that there were rats in their Lobby overall on a scale of 1 to 10 this trip was a 3

Posted by , from WA on Dec 28, 2017

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4 out of 5

Food

Should have a better selection of dinners had no steaks sold me a grilled hamburger as steak should never happen to a steak lover

Posted by , from new york ny on Dec 17, 2017

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5 out of 5

Awesome Hotel

It's smal.l But, cozy and really nice modern style hotel. Elevator has touch screen button system, even inside of elevator has Eiffel tower screen and it makes you feel go up to Eiffel tower. Hotel staff are amazing. Friendly, willing to help you anytime. Even, recommend nice French restaurant neat to hotel and it was really good, when I ask keep our luggage after check out time. They keep our luggage with no extra fee. Because, we need to leave Paris after check out time but we were worried about how we gonna carry all of our stuff during sightseeing. Even, I have 2 years old son. He must be have car seat in taxi by law. Most of taxi don't have car seat. They borrow car seat to our taxi driver and we can go back to airport or train station. When i arrived to train station and tried to take a taxi to go hotel. All taxi driver rejected take us to go hotel. First, my wife is American and we can't speak fluent French even we speak a little bit French to them and apologize to them. Second, they don't want to take baby in their taxi. That's why we took a subway with 2years old toddler, stroller, heavy stuff. It took us almost 2hours to go hotel. But, after this hotel staff took care of us. Our travel go smoothly.

Posted by , from Baltimore,MD on Nov 28, 2017

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5 out of 5

We love Mercure!

Pros: Breakfast Buffet was great!
Cons: Option for early check in when flights come in early in the morning.
Location: Eiffel Tower
This was my second time within 4 months of staying at Mercure Tour Eiffel. This time ,y husband was with me and we had a great stay! I booked a privilege room again, but got to experience the breakfast buffet this time too. The food was excellent. We had brioche, crepes, eggs and sausage, and there was a nice choice of fruit and cheese, plus other breakfast favorites!

Posted by , from Cincinnati, OH on Sep 3, 2017

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4 out of 5

Very Good Hotel In a Great Location

Pros: Location, View, Room size/layout
Location: This hotel is very close to the Eiffel Tower and with two different metro lines near by the rest of Paris is easily accessible.
We stayed at this hotel the first week of June and its location is great. It is a 5 min walk to the Eiffel Tower and two different metro lines. We stayed in a Junior Suite which consisted of two bedrooms and a separate general living area. We had the best view of the Eiffel Tower in the whole hotel (Room 1207). The breakfast was moderate but it did include all of the croissants you can eat and in Paris what else are you really looking for? The breakfast also included a very nice machine for making various types of coffee or hot chocolate so if you are a coffee person you will be covered. Our room included a Nespresso and the mini bar was included at no extra charge. I would recommend this room for anyone traveling to Paris for a family vacation.

Posted by on Jun 18, 2017

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4 out of 5

Such a great hotel! Amazing location!

Pros: Location, multilingual staff, nice staff! Premium rooms get free mini bar that is refilled daily. Close to a few cafes and a Franprix.
Cons: Stronger AC, softer beds and maybe have washcloths available.
Location: Two blocks away from the Eiffel Tower. Taxis are stationed out front everyday. Close to a Franprix store and a few really nice cafes.
I absolutely loved staying at Mercure Tour Eiffel! I just wish the bed had been a little softer, the AC a bit stronger. The staff was amazing and very friendly. The room service was prompt and the food was excellent. Location was FANTASTIC! Two blocks from the Eiffel Tower with a few sweet cafes nearby. Taxis are always lined up infant of this and the neighboring hotel! I plan on staying again next year when I go back to Paris.

Posted by , from Cincinnati, OH on May 15, 2017

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3 out of 5

Nice hotel with friendly staff in a great location

Pros: The view and the staff, as well as the nearness to the Metro.
Cons: Heat/cold. Better showers.
Location: The Eiffel Tower is directly across the street.
The Hotel Mercure was easy to get to as it is within blocks of 4 seperate Metro stations. Rooms are small (as is common in France) but comfortable. Shower was a bit difficult to use. Only real problem was temperature. We were there in May and the heat was still on in the hotel. Windows would not open and the AC was not yet working. Restaurants in the vicinity are not all that great--but it's easy to use the Metro to get to anywhere else. Aside from all this, when you step out of the front door you get a remarkable view of the Eiffel Tower which is very close by--it makes any invonceniences well worth while!

Posted by , from Orlando Florida on May 9, 2017

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4 out of 5

Positive experience

Pros: Price and location related to our sightseeing plans
Cons: The restraint menu needs some expansion and enlargement.
Location: Walking distance to the Eiffel Tower, and RER and Metro stations. Immediate neighborhood business, but restaurants and some shopping very close.
We stayed for 6 nights and were very pleased with the location, layout, and staff.

Posted by , from Seattle, Washington on Apr 11, 2017

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3 out of 5

our stay in march

Pros: checking out
Cons: more cleaning staff
Location: next to Eiffel
The staff was pleasing our request for repairs was handled the same day the breakfast buffet was good. The hotel amenities were a little confusing ie laundry facilities are laundry service, iron & ironing board were not present, complimentary bottled water is 1 bottled water upon arrival per room per stay. Overall the hotel is in need of repairs it is just wore out and a little dirty.

Posted by , from usa on Mar 31, 2017

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1 out of 5

Terrible stay.

No air condition. I was told there is no air condition until summer after day #1. I was offered a fan in replacement. I had to open the window to get comfortable, however when you do this you are awakened to horns honking and noise from traffic. One water bottle was given gratuity upon arrival. The water was not replaced any other day. The toilet bowl cleaner was left in the bathroom as I saw another person complained on another review, but it left a terrible urine odor. They should clean the toilet and remove the toilet bowl cleaner as it leaves a urine odor. Look elsewhere for a hotel there are numerous hotels with better hospitality and cleanliness.

Posted by , from taylor on Mar 9, 2017

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About the Mercure Paris Centre Tour Eiffel

Location 20 Rue Jean Rey, Paris, Paris 75015

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4842 square feet (450 square meters) and includes meeting rooms. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Mercure Paris Centre Tour Eiffel. Parking is available for a fee. This 4-star Paris hotel is smoke free.

  • 1 building
  • 405 guestrooms or units
  • 12 levels
  • 6 conference rooms
  • 4842 sq ft of conference space
  • 450 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Paris (ORY-Orly) (19.7 km / 12.2 mi)
  • Train station: Paris Montparnasse Station (3.3 km / 2.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Paris Centre Tour Eiffel offers 405 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Luxury bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Eiffel Cafe Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Eiffel Lounge Bar - Onsite bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19.90 per person (approximately)
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Paris Centre Eiffel
  • Mercure Paris Centre Tour Eiffel
  • Mercure Tour
  • Mercure Tour Hotel
  • Mercure Tour Hotel Paris Centre Eiffel
  • Mercure Paris Suffren Tour Eiffel Hotel Paris
  • Mercure Tour Eiffel Suffren
  • Mercure Paris Centre Tour Eiffel Hotel
  • Mercure Tour Eiffel Hotel
  • Mercure Tour Eiffel

You should know

  • The total price shown includes a resort fee.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.