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Comfort Inn & Suites Panama City Mall

2.5-star property
2317 Jenks Ave, Panama City, FL 1-855-201-7819
4.4 out of 5
Excellent!
See all 12 travelocity Reviews

"I liked everything about this hotel, and I would stay here again. I highly recommend that you consider staying here as well. It's not that far from th ... " More

By a verified traveler on Tue 03 May 2022

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Hotel Description

Hotel near Panama City Mall in Panama City

In Panama City

You'll be within 2 miles (3 km) of Panama City Mall and 6 miles (10 km) of Florida State University Panama City with a stay here. Also within 9 miles (15 km) are WonderWorks and Ripley's Believe It or Not.

Business services

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking and express check-out are also offered on site.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$116* Per night/room Sep 7 - Sep 8

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites Panama City Mall ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn & Suites Panama City Mall

Everyone (6) Family (1)
2 out of 5
The paperwork we had said check-in was at 3pm. We arrived then only to be told that check-in "started" at 3pm & a room was not available. We went & sat by the pool. When we came back in at 5pm, there was someone completing their check-in. Then we were told they may not have a room for us yet! And that they just had a bus load of ppl coming in. Only 1 housekeeper. Why didn't they hold a room for us knowing we were right there at the pool? The person standing in front of me got his room. Side note, not a very well stocked breakfast.

Posted by , from Stockbridge on May 16, 2022

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5 out of 5
I liked everything about this hotel, and I would stay here again. I highly recommend that you consider staying here as well. It's not that far from the beach which you may not like, however, for places to eat and shop, this is the place to stay.

Posted by on May 3, 2022

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4 out of 5

Posted by on Oct 18, 2021

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4 out of 5

Posted by on Oct 16, 2021

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5 out of 5

Posted by on Aug 3, 2020

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Comment from Hotel Management

Aug 23, 2020 by General Manager

Thank for giving our hotel a high score. We will share you rating with the rest of the staff. Sincerely, General Manager General Manager Comfort Inn & Suites

4 out of 5
Will is very friendly, quick to fix things, and a great addition to the Comfort Suite staff. Twice my room door was found ajar when I returned to the hotel. The breakfast selections does not compete with other hotels. I recommend making better selections available to all hotel guests as opposed to the 'getting by' selections which were presented at the Jenks Avenue hotel.

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 7, 2020 by Operations Manager

Thank You for the kind words, and we are currently adding new items--a southwestern omelette for example--to our breakfast.

5 out of 5
The gentleman that checked us in was very friendly and chatty. He was upbeat and accommodating. Staying at your hotel was a positive experience for us in the middle of dealing with Hurricane Irma. Thank You!

Posted by on Sep 10, 2017

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4 out of 5

Good breakfast, okay room

Shower curtain had mold, and the shower floor was peeling and stained. The towels were brand new and had tons of lint(should be washed several times before use). Room was clean and the variety of pillows was great. Breakfast was awesome! All in all, a pretty good stay.

Posted by , from florida on Jul 13, 2016

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5 out of 5

price was right

Pros: price
Cons: Make a taller hotel sign
Location: We didn't do anything in the area as that was not our purpose. It was on a highway and there were stores and restaurants nearby. a ways from interstat
Quiet, attractive hotel. Very nice but nothing special. A little tricky to find. We had to call them even though we had passed it.

Posted by on Mar 24, 2015

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Comment from Hotel Management

Apr 9, 2016 by Mike

Thank you for staying at our Comfort Inn & Suites Panama City Florida. Hope to see you again.

5 out of 5

Excellent staff, great continental breakfast, good overall value

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
After shopping other hotels, I settled on Sleep Inn and Suites based on location and price. The room rates were very reasonable and I felt as if the value I received exceeded all my expectations. The rooms were comfortable and clean. The staff were very helpful, courteous, and went out of their way to insure my stay was exceptional. Their cleaning staff responded to an impromptu request for room service with friendliness and efficiency. The continental breakfast was more than I could ask for considering the price of the rooms. The only gripe is the internet service. I found it to be very slow which may have been a product of time of day and number of guests(they were sold out). Outstanding stay. I'd do it again.

Posted by , from Asheville, NC, USA on May 9, 2012

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About the Comfort Inn & Suites Panama City Mall

Location 2317 Jenks Ave, Panama City, FL 32405

Property Features

Comfort Inn & Suites Panama City Mall offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. The business-friendly Comfort Inn & Suites Panama City Mall also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Panama City hotel.

  • 69 guestrooms or units
  • 3 levels
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn & Suites Panama City Mall offers 69 accommodations with coffee/tea makers and hair dryers. 42-inch LED televisions come with premium satellite channels. This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Panama City Sleep Inn
  • Sleep Inn Hotel Panama City
  • Sleep Inn Panama City
  • Comfort Inn Hotel Panama City
  • Comfort Inn Panama City
  • Comfort Inn Panama City Mall Hotel
  • Comfort Inn Panama City Mall
  • Comfort Inn & Suites Panama City Mall Hotel
  • Comfort Inn & Suites Panama City Mall Panama City
  • Comfort Inn & Suites Panama City Mall Hotel Panama City

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.