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4.4 out of 5

"This hotel was very clean and comfortable. The breakfast was very good but we did miss pancakes or waffles. The restaurant had good food for dinner, b ... " More

By a verified traveler on Fri 13 Mar 2020

Hotel Description

3.5-star hotel near Rosemary Square

Heart of West Palm Beach

You'll find Kravis Center For The Performing Arts and Rosemary Square within 3 miles (5 km) of this West Palm Beach hotel. Palm Beach County Convention Center and Clematis Street are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 194 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Room service, premium bedding, and coffee/tea makers are also available.

Standard Room, 1 King Bed (Non-Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Jul 19 - Jul 20

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton West Palm Beach Central ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton West Palm Beach Central

Everyone (9) Couples (4) Family (5)
5 out of 5

Posted by on Jul 10, 2020

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1 out of 5
Embassy suites are usually always nice and accommodating. However, once we returned to our room, one of our bags had several small bugs in it. We found that the bugs were in the couch and all over the phone. We immediately called the front desk to explain what was going on and were quickly told there were no available rooms. After explaining that we didnt want to be in a room with bugs, we were finally moved to another room. The guy at the front desk was totally nonchalant and dismissive about the entire situation and passively said "oh those are just sweet ants, if they come in someones bag, its hard to get them out of the rooms." Which was not reassuring at all, as we dont want "sweet ants" or any bugs in our bags and clothes. Very disappointed abojt how he handled the situation.

Posted by , from Atlanta on Jun 7, 2020

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Comment from Hotel Management

Jun 17, 2020 by tim

Thank you for your feedback as we have shared with our team to improve upon. Our pest company has also been here to treat the problem. Thanks again.

5 out of 5
This hotel was very clean and comfortable. The breakfast was very good but we did miss pancakes or waffles. The restaurant had good food for dinner, but the snacks at the manager’s reception were average. Instead of having actual cheese they had cold melted cheese. Overall, we would stay here again. The location was convenient for us.

Posted by on Mar 13, 2020

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Comment from Hotel Management

Mar 16, 2020 by Tim

Hi, Thank you for your review of the Embassy Suites West Palm Beach. We are glad that you enjoyed your stay with us and that you found how hard our housekeeping team works to ensure cleanliness in all guest rooms. We hope to see you again.

5 out of 5

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 19, 2019 by Tim

Thanks for your review of the Embassy Suites West Palm Beach. We are glad that you enjoyed your stay with us and please consider us when your travels bring you back to the area again.

5 out of 5
Entire staff was polite and helpful Only thing we didnt like..is that we had to walk thru the common areas/bar to get to the pool and get back to the rooms...

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by Tim

Hello, Thanks for your review of your recent stay at the Embassy Suites West Palm Beach. Thanks for recognizing how helpful our team is. We strive to be the best around. We hope to see you in the future if your travel brings you back to town.

1 out of 5
I didn't stay tht night and they wouldnt refund my money

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 29, 2019 by Tim

Hello, I'm sorry that this happened to you. We do have cancellation policies that we need to follow.

5 out of 5
I enjoyed my 3 day stay at Embassy Suites. The staff was Extremely Professional, friendly and helpful. Shuquana at the front desk interpersonal skills are Excellent. She addressed an issue that arose in a timely fashion. Joseph the van driver was very nice. He drop me of in the city and came back for me. The day I was leaving Louis was also very helpful and pleasant. Kevin another van driver dropped me off at the airport also extremely professional and helpful. Big shout out to All the ladies at the bar (Gina, Laurie, and the 2 Spanish ladies on Wednesday). I didn’t get there names. Overall I enjoyed my stay and I will be returning in September. I really enjoyed the breakfast and reception from 5:30-7:30 Great Idea. I think some live entertainment would be an asset for the guests.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 9, 2019 by Tim

Greetings, Thanks for your review of the Embassy Suites West Palm Beach. We are glad you enjoyed your 3 day stay with us. Thank you for recognizing our team on the wonderful service that they provided to you as we strive to be the best! We look forward to seeing you again in September.

5 out of 5
We stayed 6 nights , the breakfast was wonderful, our room I can’t say enough about, was comfortable,clean, all emenities included were just fantastic, the cleaning, front desk and bartender GiGi were all so polite, we will always make embassy suites in west palm our home away from home when we travel, even the elevators were accommodating considering we were on 13 floor, and beautiful view from our balcony

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 3, 2019 by tim

Hello, Thanks for your review of the Embassy Suites West Palm Beach. We are glad that you enjoyed your stay with us and found our complimentary breakfast to be wonderful. Thank you for recognizing how hard our housekeeping team works to ensure a clean comfortable room for all of our guests. We hope to see you again in the future.

5 out of 5
I really love the layout of this property. The high rise feel.

Posted by on May 6, 2019

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Comment from Hotel Management

May 14, 2019 by Louis

Hello, Thank you for your review of the Embassy Suites West Palm Beach. We are glad that you enjoyed our hotel and we hope to see you again!

5 out of 5
The fact that the breakfast was free. Happy Hour every day with a lots of free drinks.

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 29, 2019 by Paige L. Front Office Supervisor

Thank you for your feedback! We are happy to hear you enjoyed the amenities here on our property. We hope to serve you again in the future!

About the Embassy Suites by Hilton West Palm Beach Central

Location 1601 Belvedere Road, West Palm Beach, FL 33406

Property Features

Embassy Suites by Hilton West Palm Beach Central offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton West Palm Beach Central. A roundtrip airport shuttle at scheduled times and an area shuttle are free. Self parking is free. This 3.5-star West Palm Beach hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 15 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1993
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Palm Beach Intl. Airport (PBI) (2 km / 1.2 mi)
  • Train station: West Palm Beach Station (3.5 km / 2.2 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton West Palm Beach Central offers 194 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.

Atrium Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available at scheduled times from 4 AM to midnight. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered at scheduled times from 4 AM to midnight. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Embassy Suites by Hilton West Palm Beach Central

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel West Palm Beach Central
  • Embassy Suites West Palm Beach Central
  • Embassy Suites West Palm Beach - Central Hotel West Palm Beach
  • Embassy Suites Hilton Central Hotel
  • Embassy Suites Hilton West Palm Beach Central Hotel
  • Embassy Suites Hilton West Palm Beach Central
  • Embassy Suites Hilton Central
  • Embassy Suites by Hilton West Palm Beach Central Hotel
  • Embassy Suites by Hilton West Palm Beach Central West Palm Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.