Book a hotel near Oceanus Waterfront Mall, Downtown Kota Kinabalu

"Perfectly placed property overlooking the sea. Staff were all very accommodating and friendly."

"Room was very huge. I think maybe 8 people can sleep in our room. The ocean view was amazing and the sunset was the best in my life. The elevators were very fast and the staffs are very kind."

"Clean room and helpful staff."

"Large spacious resort complex - excellent facilities - clean & well decorated communal areas (lobby, restaurant, poolside, gardens). Even though it was a large resort with many people, it didn’t feel claustrophobic and it was very quiet throughout the day and night. All staff were so friendly, pleasant & helpful. On initial inspection of the room, it was spacious & very well presented - good quality fabrics/curtains/bedding. Once settled in the room it was obvious the room was tired & sloppy and the room needed a good proper clean - flaky paint, chipped paintwork, dirty carpet, rotten wood, water damaged & faded marble, heavy layers of dust/dirty along the walls & floor, broken patio metal framed doors, dirty plastic chairs on the balcony. Bed was a bit too hard for my liking - but good quality sheets & bedding. Excellent shower pressure & lots of hot water. All in all - it was a lovely comfortable place to stay and I would stay again - however just be aware of the smaller details that doesnt make the resort 5star"

"I never write bad reviews and i’ve been travelling to almost 10 countries including other malaysian states as well as other hotels in kota kinabalu coming from canada. This check in/check out experience was a shock to me. I landed and they asked for 50 ringgits which was unclear to me prior so I didn’t have cash. I asked if they have transfer and she said no. Then I went downstairs to deposit cash and due to accent barrier, I thought she said 15. I went back upstairs to give it to her and she was like no I meant 50 but we have deposit like I had to pay an extra 7 canadian depositing money from the atm. Afterwards, I finally used wise to transfer the money because money is never the issue, being unclear is. I paid an extra 2 canadian again for this. During checkout, the new receptionist asked for my wise account even though I told the other one the night previously that I’m not sharing my bank details but I will share my username on there. There is no communication and apparently their finance team is not available on a monday so the money transfer did not happen and would take “3-5 days” to transfer. 50 ringgits could buy you so much in Malaysia and i’m just really frustrated at the lack of clarity and being able to deal with foreigners. The room was fine but mind you toilets had no working water so could not flush which was crazy to me. Breakfast was bread and butter which is fine but nothing extraordinary. I would never come back or suggest again."

"Staff are smiling all the time. Amazing swimming pool on roof deck / bar. However, the pool should have a roped off section for lap swimming for adults and a kids area for fooling around. Too many kids who have zero etiquette loud parents made swimming in a sophisticated environment feel like bargain basement garage sale kinda place. Or adults only from 18:00 to close. "