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Hotel Description

Family-friendly 5-star hotel near Anjung Samudera

City center retreat

With a stay at this Downtown Kota Kinabalu hotel, you'll be steps from KK Esplanade and Wisma Merdeka. Suria Sabah Shopping Mall and Gaya Street Sunday Market are also within half a mile (1 km).

Dining options, 2 bars/lounges

This luxury hotel includes 3 restaurants, an outdoor pool, and a 24-hour fitness center. Families will appreciate the children's pool, kid-friendly dining, and supervised childcare. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 288 guestrooms offer free WiFi and 24-hour room service. Other amenities include rainfall showerheads, coffee/tea makers, and free bottled water.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$62* Per night/room May 15 - May 16

Room, 2 Twin Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regency, Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Renovations + Closures

This property is closed from October 22 2020 to November 15 2020 (dates subject to change).

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hyatt Regency Kinabalu offers its guests an outdoor pool, a children's pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. There are 6 meeting rooms available. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Hyatt Regency Kinabalu. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Kota Kinabalu hotel.

  • 288 guestrooms or units
  • 14 levels
  • 3 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kota Kinabalu Intl. Airport (BKI) (8.9 km / 5.6 mi)
  • Train station: Tanjung Aru Station (5.1 km / 3.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Kinabalu offers 288 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Tanjung Ria Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Mosaic - This café serves lunch and dinner. Open daily.

Nagisa Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

The Lounge - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Shenanigan's Fun Pub - Onsite bar. Happy hour is offered. Open select days.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 3
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 110.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hyatt Regency Kinabalu

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 65 per person (approximately)
  • Self parking fee: MYR 10 per stay
  • Rollaway bed fee: MYR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Kinabalu
  • Hyatt Kinabalu Regency
  • Hyatt Regency Hotel Kinabalu
  • Hyatt Regency Kinabalu
  • Kinabalu Hyatt
  • Kinabalu Hyatt Regency
  • Hyatt Kota Kinabalu
  • Hyatt Regency Kinabalu Hotel Kota Kinabalu
  • Hyatt Regency Kinabalu Kota Kinabalu, Sabah
  • Hyatt Regency Kota Kinabalu
  • Hyatt Regency Kinabalu Hotel
  • Hyatt Regency Kinabalu Hotel
  • Hyatt Regency Kinabalu Kota Kinabalu
  • Hyatt Regency Kinabalu Hotel Kota Kinabalu

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.