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The Palace Hotel Kota Kinabalu

4.0 star property
Hotel near Imago Shopping Mall in Kota Kinabalu

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Photo gallery for The Palace Hotel Kota Kinabalu

Lobby lounge
Lobby sitting area
Exterior
Deluxe Room | 1 bedroom, minibar, in-room safe, desk
Outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Room service
  • Parking included

Explore the area

Map
No. 1 Jalan Tangki, Karamunsing, Kota Kinabalu, Sabah, 88100
  • Imago Shopping Mall
    ‪8 min walk‬
  • Gaya Street Sunday Market
    ‪18 min walk‬
  • Suria Sabah Shopping Mall
    ‪2 min drive‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Palace Suite

Palace Suite | 1 bedroom, minibar, in-room safe, desk

Palace Suite

  • 68 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Palace Suite

1 bedroom, minibar, in-room safe, desk

Palace Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room(No Window)

1 bedroom, minibar, in-room safe, desk

Standard Room(No Window)

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kota Kinabalu

Heart of Kota Kinabalu.You'll be steps from All Saint's Cathedral and within a 10-minute walk of Kompleks Karamunsing with a stay at this Downtown Kota Kinabalu hotel. Kompleks Asia City and Sedco Square are also within half a mile (1 km).

What's nearby

  • Imago Shopping Mall - 8 min walk - 0.5 miles
  • Centre Point - 8 min walk - 0.5 miles
  • Gaya Street Sunday Market - 18 min walk - 1.0 mile
  • Suria Sabah Shopping Mall - 2 min drive - 1.2 miles
  • Jesselton Point Ferry Terminal - 2 min drive - 1.4 miles

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Peppermint A Taste Of Vietnam - ‬5 min walk
  • ‪Executive Lounge, Hilton Kota Kinabalu - ‬7 min walk
  • ‪Urban Kitchen - ‬6 min walk
  • ‪Peppermint - ‬5 min walk

About this property

The Palace Hotel Kota Kinabalu

Hotel near Imago Shopping Mall in Kota Kinabalu
The Palace Hotel Kota Kinabalu offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly The Palace Hotel Kota Kinabalu. Self parking is free.

Smoking is allowed in designated areas at this Kota Kinabalu hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Elevator
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Palace Hotel Kota Kinabalu offers 150 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Similar properties

Restaurant

Holiday Inn Express Kota Kinabalu City Centre by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 191 reviews
$90 nightly
The price is $99
Jul 6 - Jul 7
Total includes taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Extended parking on site (MYR 40 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 150
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 20 for children
  • Extended parking fee: MYR 40 per night
  • Early check-in fee: MYR 150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palace Hotel Kota Kinabalu
Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Sabah
The Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel
The Palace Hotel Kota Kinabalu Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

How close is The Palace Hotel Kota Kinabalu to the airport?

The Palace Hotel Kota Kinabalu is 6.1 mi (16-min drive) away from the Kota Kinabalu Intl. Airport (BKI) airport, the closest popular airport to the property.

Does The Palace Hotel Kota Kinabalu have an airport shuttle?

Airport shuttle services are not available at The Palace Hotel Kota Kinabalu.

How close is The Palace Hotel Kota Kinabalu to the beach?

This hotel is 3.6 mi (11-min drive) from Pantai Pulau Mamutik.

Does The Palace Hotel Kota Kinabalu offer free breakfast?

Free breakfast isn’t provided at The Palace Hotel Kota Kinabalu, but buffet breakfast is offered for a fee of MYR 40 for adults and MYR 20 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at The Palace Hotel Kota Kinabalu?

No, there is no casino at this hotel.

What time is check-in at The Palace Hotel Kota Kinabalu?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in costs MYR 150 (subject to availability).

Is there free parking at The Palace Hotel Kota Kinabalu?

This hotel offers free self parking. Extended parking is available for MYR 40 per night.

Does The Palace Hotel Kota Kinabalu have a pool?

The Palace Hotel Kota Kinabalu features an outdoor pool and a children's pool.

Does The Palace Hotel Kota Kinabalu have a restaurant?

Yes, there is a restaurant on site.

Does The Palace Hotel Kota Kinabalu have a spa?

There are no spa services available at this hotel.

How close is The Palace Hotel Kota Kinabalu to downtown Kota Kinabalu?

The Palace Hotel Kota Kinabalu is 0.5 mi away from Kota Kinabalu.

The Palace Hotel Kota Kinabalu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 91 out of 328 reviews
Rating 8 - Good. 139 out of 328 reviews
Rating 6 - Okay. 70 out of 328 reviews
Rating 4 - Poor. 24 out of 328 reviews
Rating 2 - Terrible. 4 out of 328 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Joanna

Stayed 2 nights in Feb 2025

8/10 Good

Deena

Stayed 5 nights in Mar 2024

10/10 Excellent

Marga indraswari, singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️

8/10 Good

KWOK CHOI

Stayed 4 nights in Nov 2023

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet items get changed every few days or so, that way it's not always the same food to pick from, which is nice. We had a minor issue with our room and the hotel offered us a different room late one night. Very good hospitality!
Stayed 2 nights in Nov 2023

10/10 Excellent

Lai

Stayed 4 nights in Jun 2023

10/10 Excellent

Muhamad Firdaus bin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Only the toiletries is not refresh / change if you stay 3D 2N. This can be improve. Overall service, room, breakfast are 5 star
Stayed 2 nights in Jun 2023

10/10 Excellent

Phillip

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Property is being renovated but you do not hear any loud noises. Staff are friendly. Nice natural surroundings.

6/10 Okay

Siu Hang

Stayed 1 night in Dec 2022

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Agus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surely will stay in this hotel again. The room is clean & comfy. The staffs are friendly & helpful too. Breakfast can be improve and services are good anyway. Kids enjoy the pool and nothing that we need to complaint about. Keep up the good services!

6/10 Okay

James

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent staff service and very polite attentive staff. Excellent breakfast. Environmentally attentive. All at an excellent price range. Highly recommended and will stay there again whenever I am in that area.
Stayed 4 nights in Nov 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent one night but I found this hotel very good. They wanted to upgrade us to their best room, but gave a weird look when we requested twin beds. That gave me a chuckle. This hotel would be one of my top choices to stay.
Stayed 1 night in May 2022

8/10 Good

Hossin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast is not enough for us... and didn't have much choice...
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

GILDDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Stayed 1 night in Jul 2020

10/10 Excellent

Yinyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Property conditions & facilities
OK except the breakfast spread was limited
Stayed 1 night in Feb 2020

8/10 Good

Niran, Kuala Lumpur

Liked: Staff & service
Exterior looks spruced up. Rooms are adequate. However special touches makes up for any deficiencies. Fruits, cookies, welcome drink to name a few.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
Very Convenient location but old hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Christmas decorations
Stayed 1 night in Dec 2019

10/10 Excellent

Dmaz, Tawau

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace Hotel is my favourite place to relax. The breakfast is so heaven, many choices and very delicious.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019