- Check-in time starts at 3 PM
- Minimum check-in age is: 18
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property is accessible only by boat from Kuala Penyu Jetty. Scheduled speed boat transfers are included in the room rate, available at 10:30 AM and 3 PM on the check-in date, and 11:15 AM and 4 PM on the check-out date. Private boat transfers are available for MYR 257.55 per boat (1-way) or MYR 495.30 per boat (roundtrip). Roundtrip land transfers from city hotels, Jesselton Point Jetty, or Kota Kinabalu International Airport to Kuala Penyu Jetty are available (refunds are not available for any unused portion of service).
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).
- UnionPay
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Property does not follow sanitization practices of any association
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- No rollaway/extra beds available
- Property follows regional sanitization guidelines Safe & Clean (Malaysia)
- No cribs (infant beds) available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are not available
- Debit cards
- Gap period enforced between guest stays - 72 hours
Guests will be asked to pay the following charges at the property:
- Deposit: MYR 250.00 per night
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
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