Promenade Hotel Kota Kinabalu

4.0 star property
4-star hotel near Imago Shopping Mall

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Photo gallery for Promenade Hotel Kota Kinabalu

Lobby
Executive Suite with Club Lounge Access | Bathroom | Free toiletries, hair dryer, bidet, towels
Buffet
Executive Suite with Club Lounge Access | Living area | LCD TV
Outdoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Place, Kota Kinabalu Esplanade
    ‪1 min walk‬
  • Place, Centre Point
    ‪5 min walk‬
  • Place, Imago Shopping Mall
    ‪6 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪10 min drive‬

Room options

Promenade Deluxe Suite with Club Lounge Access

  • Sleeps 2
  • Free WiFi

Promenade Superior Suite with Club Lounge Access

  • Sleeps 2
  • Free WiFi

Superior Double or Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Double or Twin Room, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

Junior Suite Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Promenade Superior Suite with Club Lounge Access

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Promenade Deluxe Suite with Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Promenade Superior with Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

Promenade Deluxe with Club Lounge Access

  • Sea view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

Executive Suite with Club Lounge Access

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room with City View

  • Sleeps 2
  • Free WiFi

About the neighborhood

Kota Kinabalu

City center retreat .With a stay at this Downtown Kota Kinabalu hotel, you'll be steps from Oceanus Waterfront Mall and Kota Kinabalu Esplanade. Warisan Square and Plaza Wawasan are also within half a mile (1 km).

What's nearby

  • Kota Kinabalu Esplanade - 1 min walk - 0.1 miles
  • Centre Point - 5 min walk - 0.3 miles
  • Anjung Samudera - 5 min walk - 0.3 miles
  • Imago Shopping Mall - 6 min walk - 0.4 miles
  • Kota Kinabalu Central Market - 11 min walk - 0.6 miles

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive

Restaurants

  • ‪Promenade Staff Cateen - ‬5 min walk
  • ‪Secret Recipe - ‬3 min walk
  • ‪Aachi Curry House - ‬5 min walk
  • ‪Rooftop Marriot - ‬4 min walk
  • ‪Big Fish - ‬4 min walk

About this property

Promenade Hotel Kota Kinabalu

4-star hotel near Imago Shopping Mall
Promenade Hotel Kota Kinabalu offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A business center and 2 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 8396 square feet (780 square meters) and includes conference space. The business-friendly Promenade Hotel Kota Kinabalu also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Kota Kinabalu hotel is smoke free.

  • 446 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 8396 sq ft of conference space
  • 780 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
Promenade Hotel Kota Kinabalu offers 446 air-conditioned accommodations with free minibar items and minibars. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: MYR 49 for adults and MYR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Promenade Hotel Kota Kinabalu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MYR 49 for adults and MYR 25 for children
  • Rollaway bed fee: MYR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

How close is Promenade Hotel Kota Kinabalu to the airport?

Promenade Hotel Kota Kinabalu is 5 mi (8-min drive) away from the Kota Kinabalu Intl. Airport (BKI) airport, the closest popular airport to the property.

Does Promenade Hotel Kota Kinabalu have an airport shuttle?

Airport shuttle services are not available at Promenade Hotel Kota Kinabalu.

How close is Promenade Hotel Kota Kinabalu to the beach?

This hotel is 3.6 mi (12-min drive) from Pantai Pulau Mamutik.

Does Promenade Hotel Kota Kinabalu offer free breakfast?

Free breakfast isn’t provided at Promenade Hotel Kota Kinabalu, but local cuisine breakfast is offered for a fee of MYR 49 for adults and MYR 25 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Promenade Hotel Kota Kinabalu?

No, there is no casino at this hotel.

What time is check-in at Promenade Hotel Kota Kinabalu?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Promenade Hotel Kota Kinabalu?

Free parking is not available at this hotel.

Does Promenade Hotel Kota Kinabalu have a pool?

Promenade Hotel Kota Kinabalu features an outdoor pool.

Does Promenade Hotel Kota Kinabalu have a restaurant?

There are 2 onsite restaurants, offering options like Fusion cuisine and pool views.

Does Promenade Hotel Kota Kinabalu have a spa?

There are no spa services available at this hotel.

How close is Promenade Hotel Kota Kinabalu to downtown Kota Kinabalu?

Promenade Hotel Kota Kinabalu is 0.1 mi away from Api-api Centre.

Promenade Hotel Kota Kinabalu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 188 out of 602 reviews
Rating 8 - Good. 264 out of 602 reviews
Rating 6 - Okay. 88 out of 602 reviews
Rating 4 - Poor. 45 out of 602 reviews
Rating 2 - Terrible. 17 out of 602 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shih Chung

Liked: Cleanliness, amenities, property conditions & facilities
Facilities a bit aged but clean room with nice club lounge room. Comfortable bed and good breakfast spread of local cruisine.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Room clean, but a bit dated. View of the sea was amazing.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Farzad

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good and friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

jack tak hau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel with great facility. Location is also good, very central to shops and restaurants. Highly recommended!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. the staff were friendly.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

MOHAMMED ISNIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dining and good environment.will recommend others.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay & great food!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

YiYing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice pillow, bed and breakfast
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mohammad Rizdun Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel gives you a takeaway breakfast for an early flight. Brilliant!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Soo Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money for a comfortable stay.

Promenade Hotel is situated opposite the Waterfront and within walking distance from shopping centres and malls.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 4 star property. Staff are very froendly and helpful. Breakfast was excellent with a large variety to choose from. Property was very clean and well maintained.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Leonides

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay though quick one. highly recommended place.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Khairul Izan bin

Liked: Amenities
Location is good.
Stayed 6 nights in Sep 2024
Verified

6/10 Okay

Jing

Liked: Cleanliness, staff & service
Pro: Good location. Friendly Staff Cons: The lobby smelled like smoke even though it was non -smoking property.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Markku Aleksi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked as expected. Good and varied breakfast, room was cleaned every day
Stayed 9 nights in Apr 2025
Verified

10/10 Excellent

Ching-Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Highly recommended

Update the room for us. Nice view to see the sunset. And breakfast is valuable. Highly recommended. 5-10mins walking to shopping mall and local night market.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

JACKSON

Liked: Amenities
Staff very helpful & polite.
Stayed 4 nights in Aug 2024
Verified

6/10 Okay

Danya

Liked: Cleanliness, staff & service, amenities
The hotel was well kept however, not to the fault of the hotel, the water line to the hotel was broken and there were no flush toilets working or faucets/showers. The resteraunts at the hotel was limited in selection but several resteraunts were available within walking distance. The staff was very helpful
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Yoke

Liked: Staff & service, property conditions & facilities
It is very relaxing
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with an excellent service. Highly recommended.
Stayed 1 night in May 2024
Verified

8/10 Good

Rita

Liked: Cleanliness
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Mohammad Rizdun Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good to stay
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were unable to give me the tool I booked (months in advance) I had to settle with combining the 2 twin beds instead of my king bed Other than that it was great the breakfast was amazing
Stayed 6 nights in May 2025