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Hotel Description

4-star hotel near Imago Shopping Mall

City center retreat

Within a 10-minute walk of this Downtown Kota Kinabalu hotel, you'll find Imago Shopping Mall and Centre Point. Also, Kota Kinabalu Central Market is within half a mile (1 km) and Gaya Street Sunday Market is within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a fitness center. Traveling on business? Take advantage of the 2 conference rooms, business center, and airport shuttle. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free WiFi.

Free WiFi, LCD TVs

The 446 guestrooms have LCD TVs with satellite channels and offer free WiFi and free minibar items. 24-hour room service, free bottled water, and hair dryers are also available.

Superior Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$46* Per night/room Jun 27 - Jun 28

Promenade Deluxe single use with Club Lounge Access

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Junior Suite Single Use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Superior Double or Twin Room (Room Only)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Double Room Single Use, Non Smoking, Bathtub

Bed Count 1 King Bed Maximum Occupancy 1 Max

Property Features

Promenade Hotel Kota Kinabalu offers its guests a sauna and a fitness center. There are 2 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 8396 square feet (780 square meters) and includes conference space. The business-friendly Promenade Hotel Kota Kinabalu also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel (available on request) is available for a fee. Parking is available for a fee. This 4-star Kota Kinabalu hotel is smoke free.

  • 446 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 coffee shops
  • 8396 sq ft of conference space
  • 780 sq m of conference space
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kota Kinabalu Intl. Airport (BKI) (8.1 km / 5 mi)
  • Train station: Tanjung Aru Station (4.1 km / 2.5 mi)
  • Property shuttles: Airport pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Promenade Hotel Kota Kinabalu offers 446 air-conditioned accommodations with free minibar items and safes. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers. This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 10 AM.

Promenade Cafe - Overlooking the pool, this buffet restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner.

Dynasty Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Lobby Lounge - This bar specializes in fusion cuisine and serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 55.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Promenade Hotel Kota Kinabalu

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: MYR 18 for adults and MYR 18 for children (approximately)
  • Airport shuttle fee: MYR 50 per vehicle
  • Self parking fee: MYR 4 per day
  • Rollaway bed fee: MYR 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Promenade
  • Promenade Hotel
  • Promenade Hotel Kota Kinabalu
  • Promenade Kota Kinabalu
  • Promenade Hotel Kota Kinabalu, Sabah
  • Promenade Kota Kinabalu
  • Promenade Hotel Kota Kinabalu Hotel
  • Promenade Hotel Kota Kinabalu Kota Kinabalu
  • Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

You should know

  • Promenade Hotel Kota Kinabalu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.