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Times Square West Hotel, BW Signature Collection

2.5 star property
Hotel near Manhattan Cruise Terminal in New York

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Photo gallery for Times Square West Hotel, BW Signature Collection

Free daily continental breakfast
Standard Room, 2 Double Beds, Non Smoking, City View | Bathroom | Separate tub and shower, free toiletries, hair dryer, towels
Standard Room, 2 Double Beds, Non Smoking, City View | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
548 W 48th Street, New York, NY, 10036
  • Place, Intrepid Sea, Air and Space Museum
    ‪5 min walk‬
  • Place, Broadway
    ‪11 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, City View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (View)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (View)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Manhattan stay.Within a 15-minute walk of this Manhattan hotel, you'll find Manhattan Cruise Terminal and Jacob K. Javits Convention Center. Also, Times Square is within half a mile (1 km) and Broadway is within 2 miles (3 km).

What's nearby

  • Intrepid Sea, Air and Space Museum - 5 min walk - 0.3 miles
  • Jacob K. Javits Convention Center - 11 min walk - 0.6 miles
  • Broadway - 11 min walk - 0.6 miles
  • Times Square - 13 min walk - 0.7 miles
  • Rockefeller Center - 14 min walk - 0.8 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 11 min walk
  • LaGuardia Airport (LGA) - 43 min drive

Restaurants

  • ‪Harbor - ‬4 min walk
  • ‪Valla Table - ‬5 min walk
  • ‪Hardware Bar - ‬3 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪The Landmark Tavern - ‬3 min walk

About this property

Times Square West Hotel, BW Signature Collection

Hotel near Manhattan Cruise Terminal in New York
Free breakfast is served daily. Public spaces have free WiFi. Times Square West Hotel, BW Signature Collection also features multilingual staff, express check-out, and a front-desk safe.

This New York hotel is smoke free.

  • 89 guestrooms or units
  • 9 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Times Square West Hotel, BW Signature Collection offers 89 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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May 10 - May 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Times Square West Hotel, BW Signature Collection.

Property is also known as

Comfort Inn Hotel Midtown West
Comfort Inn Midtown West
Midtown West Comfort Inn
Central Park West Comfort Inn
Comfort Inn Central Park West Hotel New York City
Comfort Inn New York City
New York City Comfort Inn
Comfort Inn Midtown West Hotel

Frequently asked questions

How close is Times Square West Hotel, BW Signature Collection to the airport?

Times Square West Hotel, BW Signature Collection is 11 mi (43-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Times Square West Hotel, BW Signature Collection?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Times Square West Hotel, BW Signature Collection on May 10, 2026 start from $197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Times Square West Hotel, BW Signature Collection have an airport shuttle?

Airport shuttle services are not available at Times Square West Hotel, BW Signature Collection.

Does Times Square West Hotel, BW Signature Collection offer free breakfast?

Times Square West Hotel, BW Signature Collection offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Times Square West Hotel, BW Signature Collection?

No, there is no casino at this hotel, but Resorts World Casino (24-min drive) is nearby.

What time is check-in at Times Square West Hotel, BW Signature Collection?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Times Square West Hotel, BW Signature Collection?

Free parking is not available at this hotel.

Does Times Square West Hotel, BW Signature Collection have a pool?

Times Square West Hotel, BW Signature Collection does not have a pool.

Does Times Square West Hotel, BW Signature Collection have a spa?

There are no spa services available at this hotel.

How close is Times Square West Hotel, BW Signature Collection to downtown New York?

Times Square West Hotel, BW Signature Collection is 3.6 mi away from New York.

Times Square West Hotel, BW Signature Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 643 out of 1793 reviews
Rating 8 - Good. 570 out of 1793 reviews
Rating 6 - Okay. 342 out of 1793 reviews
Rating 4 - Poor. 123 out of 1793 reviews
Rating 2 - Terrible. 115 out of 1793 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelly Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2026

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities
Spotless róom Courteous staff
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Thank You so much for a great stay! I really enjoyed my stay very much. The staff was also so freindly and helpful. My flight was cancelled due to the snow storm and I was forced to extend my stay two nights but they were very helpful and accommodating. I also love their lobby and breakfast area as it wasn't super crowded. My room was very clean, warm and not noisy at all which was so nice. I'll be back soon! Thank You!
Stayed 1 night in Jan 2026

10/10 Excellent

Crystal

It is good I like it when you go for Thomas clean this is everything and you know the service is it it's okay
Stayed 2 nights in Jan 2026

4/10 Poor

Thomas

Stayed 2 nights in Jan 2026

2/10 Terrible

Thomas

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was rude and complete disappointment in customer service. I don’t recommend this hotel for a budget motel. It’s a cheap imitation and that’s saying a lot. The staff needs to be trained. My customer service from the very beginning absolute abysmal.
Stayed 1 night in Jan 2026

10/10 Excellent

Oscar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location and welcoming staff. Room was clean and had just what you needed for an overnight stay. The hotel held our bags after we checked out so we could go to a show. I would definitely stay again!
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

June, spokane

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean, carpet looks like it should be replaced. The toilet wouldn’t flush-I took the lid off and fixed it! And the sink drain is very slow. The front desk guy, Eric was very nice and directed us to a good pizza spot.
Stayed 1 night in Jan 2026

10/10 Excellent

Walida

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, property conditions & facilities
clean room everything we needed
Stayed 5 nights in Jan 2026

8/10 Good

Suresh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, was also affordable. Time square and most theater halls are within walking distance. The rooms are small but comfortable and suffice for sightseeing. We had an enjoyable stay here and would book here again if returning to NY.
Stayed 9 nights in Jun 2025

6/10 Okay

Ancy

Stayed 1 night in Dec 2025

6/10 Okay

Elane

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
When we arrive, we didn't get a happy greeting and then when we got to the room, we just knew that it was large enough to host some guess if they were to come over. It looks like we have to take it to the hallway that's how small the rooms were. We stayed at other Comfort Inns and they had room in there, but this was our first New Year's Eve close to Time Square, but we were in NEW YORK they do nothing small but now I see different. We will not be back to this hotel, but you wouldn't worry about me you have other that might have love it there but not ME. Have a HAPPY NEW YEAR
Stayed 1 night in Dec 2025

10/10 Excellent

Nelsys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was to hot. The heater was always on.
Stayed 4 nights in Dec 2025

6/10 Okay

ARSENIO

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was too small. No netflix cable. No parking whatsoever. The only good thing was breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice place with nice staff!
Stayed 4 nights in Dec 2025

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location to visit nyc for a weelend. easy check in and check out. room met expectations and the staff was super helpful and friendly. would stay here again
Stayed 2 nights in Dec 2025

2/10 Terrible

Allan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room, building, and location was poor. No shampoo, no soap and water in lobby. Not very clean facilities. Wouldn't stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Hoover

Liked: Cleanliness, amenities, property conditions & facilities
El recepcionista muy amable y todo muy limpio
Stayed 1 night in Dec 2025

4/10 Poor

Eileen

Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness
The room was clean but the breakfast was not great. There needs to be improvement on the brewakfast,
Stayed 5 nights in Dec 2025

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean cozy room. Decent breakfast
Stayed 1 night in Dec 2025

2/10 Terrible

Rune

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a good location, especially for travelers going on a cruise, as it is close to the cruise terminal. Unfortunately, this is where the positives end. The rooms are extremely small and poorly maintained. The cleanliness was far below an acceptable standard, with dirt, hair, and food remnants left in the room upon arrival. This created an unpleasant first impression and made the stay uncomfortable. The internet connection was very limited and practically unusable. When we raised this issue at the reception, we were told that “this is just how it is,” with no attempt to resolve the problem or offer any form of compensation. The level of service was therefore disappointing and unprofessional. Overall, a very disappointing stay, and unfortunately not a hotel I can recommend.
Stayed 2 nights in Dec 2025