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4.3 out of 5

"Construction made checking in take little longer. Staff was working at makeshift counter and all key making cards weren’t working. Worst was retrievin ... " More

By a verified traveler on Mon 30 Dec 2019

Hotel Description

3.5-star hotel near Julia Street Cruise Terminal

In historical district

A stay at this Lower Garden District hotel places you steps from Julia Street Cruise Terminal and within a 10-minute walk of Ernest N. Morial Convention Center. National World War II Museum and Canal Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 22 conference rooms, business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.

WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 331 guestrooms offer WiFi and 24-hour room service. Wired Internet, premium bedding, and coffee/tea makers are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$109* Per night/room Nov 22 - Nov 23

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Concierge Room, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

New Orleans Downtown Marriott at the Convention Center ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for New Orleans Downtown Marriott at the Convention Center

Everyone (9) Couples (1) Family (1)
4 out of 5

Posted by on Mar 6, 2020

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Comment from Hotel Management

Apr 16, 2020 by Director of Hotel Operations

Dear Guest, thank you so much for the terrific rating regarding your stay at the New Orleans Downtown Marriott at the Convention Center. We hope you are already planning another trip our way. Trista Chauvin, Director of Hotel Operations

3 out of 5
Construction made checking in take little longer. Staff was working at makeshift counter and all key making cards weren’t working. Worst was retrieving valet parked car. Called for car at 1050 am. Understand it being busy but not that it took until after 12 noon to get car. Seemed to be a disconnect between calling to get car and just coming to person at valet stand. Everyone was very nice but didn’t seem to be an efficient system. Was very disappointing and stressful

Posted by on Dec 30, 2019

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5 out of 5

Posted by on Dec 8, 2019

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4 out of 5
Nice clean room and bed, no coffee machine in room.

Posted by on Nov 13, 2019

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5 out of 5
Location to my conference and the staff was awesome

Posted by on Apr 19, 2019

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1 out of 5
The front desk staff were very deceitful I was quoted one rate and got there to find out it was almost 200 more than what I was originally told. The hotel was in a great location but the customer service was horrible. I traveled all the way from Houston Texas to meet my friends for my birthday and it was a very unpleasant stay I will never stay at this location again!!!

Posted by , from Houston Texas on Oct 9, 2018

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5 out of 5

Weekend getaway to New Orleans

All hotels were sold out, however, i was able to get a reservation at the Marriott downtown convention center area. It was very nice! The staff was helpful. The room was excellent and comfortable. The location was easy access to the trolly and luminated walking distance to places to eat and explore.

Posted by on May 30, 2017

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3 out of 5

Room

Pros: Convenience to convention center
Cons: Water pressure, counter space and a fridge.
The water pressure was terrible. No counter in the bathroom for toiletries,etc. (it was a handicap room), which I didn't know when I checked in.

Posted by , from louisiana on May 29, 2017

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5 out of 5

Perfect hotel for Convention Center activities!

The location of this hotel is perfect for shopping, dining, and is in walking distance of all favorite NOLA activities. Clean, roomy and great employees! We only had one glitch, someonr smoked in either the hallway or a room and it triggered my allergies so we were ill on our last night of our stay.

Posted by , from Lafayette on Feb 26, 2017

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Comment from Hotel Management

Mar 1, 2017 by Trista C

Dear Nellie Bee, Thank you for sharing your experience with us! We are so glad you enjoyed your time here and hope to see your again soon! Sincerely, Trista Chauvin Senior Rooms Operations Manager

5 out of 5

Fabulous experience made better by the staff.

Pros: The staff was fabulous! The concierge room had a nice variety of food and drinks.
Location: The location was great! We were across the street from the Convention Center and walking distance to the French Quarter and River Walk.
Lea provided us amazing service from the moment we checked in. We spoke to several staff members, and all of them were sincerely nice individuals. You can tell that this is a happy staff, which enhanced our overall experience in New Orleans. Thank you!

Posted by , from Kansas City on Feb 6, 2017

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Comment from Hotel Management

Feb 12, 2017 by Trista C

Nicole, Thank you for taking the time to share your experience with us! Lea was delighted to hear your kind words, as were the rest of the staff! We hope to have the opportunity to host you again in the future! Trista Chauvin Senior Rooms Operations Manager

About the New Orleans Downtown Marriott at the Convention Center

Location 859 Convention Center Blvd, New Orleans, LA 70130

Property Features

New Orleans Downtown Marriott at the Convention Center offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 24751 square feet (2299 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly New Orleans Downtown Marriott at the Convention Center. For a fee, parking is available. This 3.5-star New Orleans hotel is smoke free.

  • 331 guestrooms or units
  • 14 levels
  • 24751 sq ft of conference space
  • 2299 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (21.6 km / 13.4 mi)
  • Train station: New Orleans Union Passenger Terminal (2.4 km / 1.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

New Orleans Downtown Marriott at the Convention Center offers 331 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Orleans hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Wolfes - This restaurant serves breakfast, lunch, and dinner.

Wolfe's Bar - This bar serves lunch and dinner. Open daily.

Starbucks - This coffee shop serves breakfast and lunch. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The check-in location differs from the property location. To check in, go to 878 Fulton St New Orleans, LA 70130 Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests driving to the property should contact this property in advance.

The check-in location differs from the property location. To check in, guests will need to go to 878 Fulton St New Orleans, LA 70130
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19 per person (approximately)
  • Fee for in-room wireless Internet: USD 10.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 10.95 per day (rates may vary)
  • Valet parking fee: USD 39 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel New Orleans Downtown Center Convention
  • New Orleans Downtown Marriott Convention Center
  • New Orleans Downtown Marriott Convention Center Hotel
  • Marriott Convention Center Hotel
  • Marriott Convention Center
  • New Orleans Downtown Marriott at the Convention Center Hotel

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.