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Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel

3-star property
330 Loyola Ave, New Orleans, LA 1-855-201-7819

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3.8 out of 5
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See all 21 Travelocity Reviews

"The hotel was clean, the service and staff were very friendly. " More

By a verified traveler on Mon 09 Mar 2020

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Hotel Description

3-star hotel near Canal Street

Heart of New Orleans

Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Canal Street and Bourbon Street. Mercedes-Benz Superdome and Royal Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 292 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include balconies, coffee/tea makers, and pillow menus.

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$105* Per night/room Jul 5 - Jul 6

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Poolside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel

Everyone (7) Couples (8) Family (4)
1 out of 5
The room was clean and up to standards. Booked because this hotel is one if not the only hotel in downtown New Orleans with a Balcony with is great. The only down side was the air condition was not working in the room. The room was very hot which made my night very uncomfortable. Informed staff that morning when checking out, and the agent didn’t seem to care. Which now days the front desk agents don’t have any compassion for their guest. They really don’t care if you come back and book with them. In the near future I’m not sure if i will be returning due to the lack of empathy. I really hate to leave reviews like this but the front desk really didn’t care to comp me or resolve the the issue. It’s like ok, we got your money and....But other than the air. Everything is was great!

Posted by on Mar 5, 2021

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Comment from Hotel Management

Mar 5, 2021 by Jasmonique Jackson

Thank You for taking the opportunity to review our hotel. We appreciate your feedback and sincerely apologize for the issue encountered with your A/C as well as the lack of empathy received front Front Desk Agent at the time. We will address this immediately as we want all our guest to know we care and value you as guest. We do hope you would allow us another opportunity in the near future.

5 out of 5

Posted by on Oct 31, 2020

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Comment from Hotel Management

Oct 31, 2020 by Jasmonique Jackson

Thank you for taking the opportunity to review our hotel. We appreciate your feedback and look forward to seeing you again in the future.

4 out of 5
The hotel was clean, the service and staff were very friendly.

Posted by , from Richmond, VA on Mar 9, 2020

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Comment from Hotel Management

Mar 11, 2020 by Guest Services

Thank you for taking the time to acknowledge our cleanliness and very friendly staff. We hope to serve you again in the future.

5 out of 5
Staff was nice, room was big. Food was really good.

Posted by , from Baltimore on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by Robert

Thank you for the 5 star review! Come back to visit with us!

2 out of 5

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 14, 2020 by Robert

Thank you for taking the time to review our property.

4 out of 5

Posted by on Jan 18, 2020

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Comment from Hotel Management

Jan 18, 2020 by Guest Services

We greatly appreciate you taking the time to review our property.

4 out of 5
I liked that the hotel was close to everything. Short walk to the superdome and the French Quarter.

Posted by on Jan 17, 2020

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Comment from Hotel Management

Jan 18, 2020 by Guest Services

We greatly appreciate you taking the time to review our property. Come back to visit with us again.

5 out of 5
Wonderful experience! Couldn’t have asked for better.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 13, 2020 by Jasmonique Jackson

Thank you for taking the opportunity to provide feedback about your recent stay. we are beyond delighted to hear you had a wonderful stay.

1 out of 5
To check in the receptionist told me that I have to give $100 cash deposit.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 21, 2019 by Jasmonique

Good Afternoon, The hotel does a security deposit for each guest/ reservation that checks into the hotel. If on a debit or credit card the deposit is $30 per day. If paid in cash the deposit is $100 which if there are no charges or damages to the room that is returned upon checkout.

5 out of 5
It was within walking distance from the Smoothie King Center, which was perfect. Everything was great. The only problem was that the snack and drink machines weren’t stocked. As soon as the concert was over, all the food vendors closed. So we were starving but were unable to get dinner.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 17, 2019 by Director of Guest Services

Thank you for taking the time to review our property and the kind comments. We hope to serve you again the future.

About the Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel

Location 330 Loyola Ave, New Orleans, LA 70112

Property Features

Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. There are 6 meeting rooms available. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star New Orleans hotel.

  • 292 guestrooms or units
  • 18 levels
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (19.9 km / 12.3 mi)
  • Train station: New Orleans Union Passenger Terminal (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel offers 292 air-conditioned accommodations with video-game consoles and safes. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Streetcar Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Clarinet Lounge - This bar serves dinner and light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 35.00 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn New Orleans Downtown
  • Holiday Inn New Orleans Downtown Superdome
  • Holiday Inn Superdome
  • Holiday Inn Superdome Hotel
  • Holiday Inn Superdome Hotel New Orleans Downtown
  • New Orleans Downtown Superdome
  • New Orleans Downtown Superdome Holiday Inn
  • Superdome Holiday Inn
  • Holiday Inn New Orleans Downtown Superdome Hotel
  • New Orleans Superdome, An Ihg
  • Holiday Inn New Orleans Downtown Superdome
  • Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel Hotel

You should know

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.