Book a hotel near Multiplaza Mall Escazu, San José

"Breakfast started at 6:30 and unfortunately for me my flight was at 6:45. Airport shuttle was amazing and accommodated an influx amount of people at 5am. Super clean and room was perfect for my friends and I."

"The hotel looks extremely nice outside and inside however there is a major infestation of roaches! I was super upset to find 5 roaches on my first night. They couldn’t accommodate me because they were fully booked. However they tried to compensate us with a free dinner each at their restaurant. However, we were already disgusted and disappointed. The second night as I was packing there was a roach INSIDE on a shirt. I immediately packed ALL of my belongings and called the front to send someone to take all my bags to my car. I would say the staff all tried to accommodate us but I was over it and wanted out! In my defense this stay should’ve been free and this was unfortunate because the hotel really is super nice but having roaches?! Makes it a 1/10!! Staff was 10/10 "

"Our stay was absolutely fantastic. Everybody was so helpful."

"The staff is outstanding!! They go out off the way to make your stay pleasant and to solve any problem. The breakfast is very good and very complete and is so well situated…… full of restaurants and shops around…..definitely we will come back . "

"Not so good "

"Great hotel. The rooms were clean. The restaurant and entry were quite nice. We had breakfast in the morning which was delicious. The staff was accommodating and helpful. There’s tons of stuff to do right near the hotel. There’s a great food court only 100 feet from the entry with over 10 different restaurant options. The multi plaza was only a five minute walk down the road."