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4.4 out of 5

"The room was very clean and comfortable. The pool area was excellent. The room service food was amazing. " More

By a verified traveler on Sun 08 Sep 2019

Hotel Description

4-star beach hotel near Morazan Park

City center retreat

You'll find Morazan Park and Costa Rica National Stadium (Estadio Nacional de Costa Rica) within 3 miles (5 km) of this San Jose hotel. National Park and Sabana Park are also within 3 miles (5 km).

Onsite dining, 2 outdoor tennis courts

This hotel features 3 restaurants, 2 outdoor tennis courts, and an outdoor pool. Traveling on business? Take advantage of the 17 conference rooms, business center, and free airport shuttle. Relax with a drink at the poolside bar and enjoy perks like free self parking and free WiFi.

LED TVs

The 254 guestrooms feature minibars, LED TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Room service, premium bedding, and coffee/tea makers are also available.

Superior Triple Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite (Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Master)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Room (Premium Level 3AD)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Barceló San José ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Barceló San José

Everyone (15) Couples (3) Family (2)
4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Carlos Ruíz

Estimado Huésped En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Barceló San José, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Saludos Cordiales, Carlos Ruíz Director

5 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Oct 5, 2019 by Director

Estimado huésped: Muchas gracias por su puntuación. Saludos cordiales, Carlos Ruiz. Director.

4 out of 5
Upon check-in I was told by front desk that my comment request were not conveyed to them by travelocity. We stay ar this hotel all the time. After showing her my confirmation she put the blame on Travelocity, not very good customer service. Finally, she did give us a room we wanted. We should not have to start our vacation this way.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Dec 20, 2019 by Director

Dear guest: We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Best Regards,

5 out of 5
Very good service. The place is very nice and clean.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 23, 2019 by Carlos Ruiz Director.

Dear guest: Thank you very much for leaving these wonderful comments , We are thrilled you enjoyed your recent stay with us.

5 out of 5
Hotel, staff, and accommodations were top notch! Loved it! The room was amazing and very well appointed. Staff was very attentive.

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 5, 2019 by Carlos Ruíz,

Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your holiday expectations. Best regards, Carlos Ruíz, Director

5 out of 5

Posted by on May 28, 2019

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Comment from Hotel Management

May 30, 2019 by Carlos Ruíz

Estimado Huésped En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Barceló San José, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Saludos Cordiales, Carlos Ruíz Director

2 out of 5
the queen beds are actually twin size not queen; had very hard time to sleep on ; barely had room for me and my husband. only my son was able to have a good sleep on the other bed.

Posted by on May 24, 2019

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Comment from Hotel Management

May 24, 2019 by Carlos Ruíz

Dear Guest We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Best regards, Carlos Ruíz, Director

5 out of 5

Posted by on May 17, 2019

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Comment from Hotel Management

May 19, 2019 by Carlos Ruíz

Estimado Huésped En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Barceló San José, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Saludos Cordiales, Carlos Ruíz Director

5 out of 5

Posted by on May 11, 2019

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Comment from Hotel Management

May 15, 2019 by Carlos Ruíz

Estimado Huésped En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Barceló San José, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Saludos Cordiales, Carlos Ruíz Director

4 out of 5
Clean, competent staff, nice upgrade. Was difficult for Uber driver to locate.

Posted by on Mar 27, 2019

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Comment from Hotel Management

Apr 1, 2019 by Carlos Ruíz

Estimado Huésped Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros clientes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo. Saludos Cordiales, Carlos Ruíz Director

Renovations + Closures

This property is closed from March 18 2020 to October 4 2020 (dates subject to change).

Property Features

Barceló San José offers its guests an outdoor pool, outdoor tennis courts, and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite business center. There are 17 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Barceló San José. A roundtrip airport shuttle is free (available on request). Self parking is free. This 4-star San Jose hotel is smoke free.

  • 254 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Juan Santamaria Intl. Airport (SJO) (16.4 km / 10.2 mi)
  • Train station: San Jose Pavas Station (3.2 km / 2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Barceló San José offers 254 accommodations with minibars and safes. Beds feature premium bedding. 43-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 5:00 AM to 10:30 AM.

Barceló San José has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 4 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 4 AM to 10:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay free - 3
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 for adults and USD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barcelo Palacio
  • Barcelo Palacio Hotel
  • Barcelo Palacio Hotel San Jose
  • Barcelo Palacio San Jose
  • Barcelo San Jose
  • Barcelo San Jose Palacio
  • Palacio Barcelo
  • Palacio San Jose
  • San Jose Barcelo Palacio
  • San Jose Palacio Barcelo
  • Barcelo Palacio Hotel Costa Rica
  • Barcelo San Jose Palacio Costa Rica
  • Barcelo San Jose Palacio Hotel San Jose
  • Barcelo San Jose Palacio Hotel
  • San Jose Barcelo
  • Barceló San José Hotel San Jose
  • Barceló San José Hotel
  • Barceló San José San Jose
  • Barceló San José Hotel
  • Barceló San José San Jose
  • Barceló San José Hotel San Jose

You should know

  • Barceló San José offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.