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4.2 out of 5

"Tortuga island, zip line, rain forest on horse .... Only things we didn't like about the hotel: didn't get the king bed we reserved, no refrigerator, ... " More

By a verified traveler on Mon 08 Jan 2018

Hotel Description

4-star beach hotel near Parque Nacional

In suburbs

You'll find Museum of Costa Rican Art and Costa Rica National Stadium (Estadio Nacional de Costa Rica) within 2 miles (3 km) of this San Jose hotel. Sabana Park and Gold Museum (Museo de Oro) are also within 3 miles (5 km).

Onsite dining, 2 outdoor tennis courts

This smoke-free hotel features 3 restaurants, 2 outdoor tennis courts, and an outdoor pool. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

LCD TVs

The 254 guestrooms feature minibars, LCD TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include room service, premium bedding, and coffee/tea makers.

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$79 per night

Superior Triple Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Master)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Room (Premium Level 3AD)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Premium Suite (Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Barceló San José ratings based on 64 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Barceló San José

Everyone (28) Couples (1) Family (3)
5 out of 5
Very good service. The place is very nice and clean.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 23, 2019 by Carlos Ruiz Director.

Dear guest: Thank you very much for leaving these wonderful comments , We are thrilled you enjoyed your recent stay with us.

5 out of 5
Hotel, staff, and accommodations were top notch! Loved it! The room was amazing and very well appointed. Staff was very attentive.

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 5, 2019 by Carlos Ruíz,

Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your holiday expectations. Best regards, Carlos Ruíz, Director

5 out of 5

Posted by on May 28, 2019

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Comment from Hotel Management

May 30, 2019 by Carlos Ruíz

Estimado Huésped En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Barceló San José, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Saludos Cordiales, Carlos Ruíz Director

2 out of 5
the queen beds are actually twin size not queen; had very hard time to sleep on ; barely had room for me and my husband. only my son was able to have a good sleep on the other bed.

Posted by on May 24, 2019

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Comment from Hotel Management

May 24, 2019 by Carlos Ruíz

Dear Guest We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Best regards, Carlos Ruíz, Director

5 out of 5

Posted by on May 17, 2019

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Comment from Hotel Management

May 19, 2019 by Carlos Ruíz

Estimado Huésped En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Barceló San José, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Saludos Cordiales, Carlos Ruíz Director

5 out of 5

Posted by on May 11, 2019

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Comment from Hotel Management

May 15, 2019 by Carlos Ruíz

Estimado Huésped En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Barceló San José, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Saludos Cordiales, Carlos Ruíz Director

4 out of 5
Clean, competent staff, nice upgrade. Was difficult for Uber driver to locate.

Posted by on Mar 27, 2019

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Comment from Hotel Management

Apr 1, 2019 by Carlos Ruíz

Estimado Huésped Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros clientes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo. Saludos Cordiales, Carlos Ruíz Director

2 out of 5
Waited over an hour after check in time Not very clean

Posted by on Mar 24, 2019

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Comment from Hotel Management

Mar 25, 2019 by Carlos Ruíz,

Dear Guest We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Best regards, Carlos Ruíz, Director

5 out of 5
This was the most unbelievable stay of my life. Such nice people and.accomodations!!!

Posted by on Mar 23, 2019

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Comment from Hotel Management

Mar 25, 2019 by Carlos Ruíz

Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your holiday expectations. Best regards, Carlos Ruíz, Director

5 out of 5

Posted by on Mar 2, 2019

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Comment from Hotel Management

Apr 29, 2019 by Carlos Ruíz

Estimado Huésped En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Barceló San José, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Saludos Cordiales, Carlos Ruíz Director

Property Features

Barceló San José offers its guests an outdoor pool, a children's pool, outdoor tennis courts, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. A fitness center, spa services, and a terrace are also featured at the business-friendly Barceló San José. A roundtrip airport shuttle is free (available on request). Self parking is free. This 4-star San Jose hotel is smoke free.

  • 254 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Jose (SJO-Juan Santamaria Intl.) (14.3 km / 8.9 mi)
  • Train station: San Jose Pavas Station (3.2 km / 2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Barceló San José offers 254 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 5:00 AM to 10:30 AM.

Barceló San José has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request from 4 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 4 AM to 10:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Hotel Names

  • Barcelo Palacio
  • Barcelo Palacio Hotel
  • Barcelo Palacio Hotel San Jose
  • Barcelo Palacio San Jose
  • Barcelo San Jose
  • Barcelo San Jose Palacio
  • Palacio Barcelo
  • Palacio San Jose
  • San Jose Barcelo Palacio
  • San Jose Palacio Barcelo
  • Barcelo Palacio Hotel Costa Rica
  • Barcelo San Jose Palacio Costa Rica
  • Barcelo San Jose Palacio Hotel San Jose
  • Barcelo San Jose Palacio Hotel
  • San Jose Barcelo
  • Barceló San José Hotel San Jose
  • Barceló San José Hotel
  • Barceló San José San Jose

You should know

  • Barceló San José offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.