In shopping district
With a stay at this hotel, you'll be convenient to Multiplaza Mall Escazu and Avenida Escazú. Business Center Forum 1 and Valle del Sol are also in the area.
Renovated in 2020
A full-service spa, 4 restaurants, and 3 outdoor pools are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Enjoy the health club and perks like free self parking and free WiFi.
Free WiFi, comfy beds
The 372 soundproofed guestrooms offer free WiFi and comfy beds. Comforts include Egyptian cotton sheets and pillow menus, while espresso makers and bathrobes are thoughtful touches. Housekeeping is available on request.
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Real InterContinental Costa Rica at Multiplaza Mall offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a spa tub. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 36000 square feet (3344 square meters) and includes a conference center. A children's pool, a terrace, and tour/ticket assistance are also featured at the luxury Real InterContinental Costa Rica at Multiplaza Mall. Free self parking is available. A complete renovation of Real InterContinental Costa Rica at Multiplaza Mall was completed in March 2020. This 5-star San Rafael hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Real InterContinental Costa Rica at Multiplaza Mall offers 372 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This San Rafael hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in March 2020.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Pimento - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Factory - Overlooking the pool and garden, this steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Nau Sushi Lounge - This restaurant specializes in sushi and serves lunch and dinner. Open daily.
The Market - Overlooking the pool and garden, this bistro specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Zambra - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a spa tub.
Guests under 18 years old are not allowed in the health club or fitness facility.
Spa InterContinental has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 14 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.