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Based on 108 reviews TripAdvisor Traveler Rating 4 out of 5

Hotel Description

4.5-star luxury hotel near Multiplaza Mall Escazu, connected to a shopping center

In shopping district

You'll find Multiplaza Mall Escazu and Avenida Escazú close to this Escazu hotel. Valle del Sol and Museum of Costa Rican Art are also in the area.

Luxury amenities

A full-service spa, 4 restaurants, and 3 outdoor pools are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi.

Free Internet, comfy beds

The 372 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Smart TVs come with cable channels, and other amenities include iPod docks and 24-hour room service.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$144 per night

Room, 2 Double Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend out of 108 reviews

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About the Real InterContinental Costa Rica at Multiplaza Mall

Location In Front of Multiplaza Shopping, Escazu, San Jose 1000

Property Features

Real InterContinental Costa Rica at Multiplaza Mall offers its guests a full-service spa, 3 outdoor swimming pools, a spa tub, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 32292 square feet (3000 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Real InterContinental Costa Rica at Multiplaza Mall. Free self parking is available. This 4.5-star Escazu hotel is smoke free.

  • 372 guestrooms or units
  • 8 levels
  • 2 buildings
  • 4 dining venues
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 1994
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: San Jose (SJO-Juan Santamaria Intl.) (20.7 km / 12.9 mi)
  • Train station: San Jose Pavas Station (6.1 km / 3.8 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Real InterContinental Costa Rica at Multiplaza Mall offers 372 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 48-inch Smart televisions come with premium cable channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Escazu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Egyptian cotton linens
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

Pimento - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.

Factory - Overlooking the pool and garden, this steakhouse specializes in seafood and serves lunch and dinner. A children's menu is available. Open daily.

Nau Sushi Lounge - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

The Market - Overlooking the pool, this bistro specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

Spa Services

Spa InterContinental has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CRC 16200 for adults and CRC 8100 for children (approximately)
  • Valet parking fee: CRC 10 per day
  • Late check-out fee: CRC 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Intercontinental Hotel Escazu
  • Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu
  • Real InterContinental Costa Rica Multiplaza Mall Hotel
  • Real InterContinental Costa Rica Multiplaza Mall Escazu
  • Real InterContinental Costa Rica Multiplaza Mall
  • Real Costa Rica Intercontinental
  • Real InterContinental Costa Rica At Multiplaza Mall Escazu

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.