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Apartotel & Suites Villas del Rio

3.5-star property
East side of Costa Rica Country Club, San Rafael, 1-855-201-7819
4.4 out of 5
Excellent!
See all 9 travelocity Reviews

"We loved this place very quiet and crews they were very helpful and courteous/ and not to mention very helpful. " More

By a verified traveler on Wed 06 Nov 2019

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Hotel Description

3.5-star family-friendly aparthotel near National Stadium of Costa Rica, connected to a shopping center

In shopping district

Within 2 miles (3 km) of this San Rafael aparthotel, you'll find Escazú Village and Multiplaza Mall Escazu. National Stadium of Costa Rica and Refugio Animal de Costa Rica are also within 3 miles (5 km).

2 outdoor pools

This aparthotel's 2 outdoor pools and 24-hour gym are among the featured amenities. Families will appreciate the playground, barbecue grills, and in-room childcare. Enjoy the a rooftop terrace and free perks like continental breakfast and free self parking.

Free Internet, kitchens

The 64 soundproofed apartments offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include kitchens, dining areas, and Smart TVs with digital channels.

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$86* Per night/room Oct 29 - Oct 30

Family Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Full Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartotel & Suites Villas del Rio ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Apartotel & Suites Villas del Rio

Everyone (5) Couples (3) Family (2)
5 out of 5

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by Mauricio Castro S. / Customer Experience

Hello dear customer Thank you so much for your recent stay at Villas del Rio. We love when a guest leave a review, we always work for you and hopefully to get all 5star reviews!!! We hope to see you soon and a Happy New Year!!

5 out of 5
We loved this place very quiet and crews they were very helpful and courteous/ and not to mention very helpful.

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 26, 2019 by Maurico Castro / Marketing

Hello dear Customer!! We truly appreciate your comments, our gold is to leave a client with a comfortable stay and an smile after they departure from Villas!!!

5 out of 5
A lovely oasis in the middle of a busy town. Many folks stay here while having dental work done..I wish I had known about this hotel earlier. Our room , 103, had a kitchen, living room, extra room with couch, 2 bathrooms, and a bedroom with king bed. The windows are absolutely soundproof, and there was no road noise. The hotel itself is gated, which added to the feeling of security. Front desk staff were very friendly and helpful. The wifi was fantastic...our room had its own router.

Posted by on Oct 30, 2019

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Comment from Hotel Management

Nov 1, 2019 by Front Desk Team

Dear guest. We're thrilled to read you had an incredible stay in our property. Thank you very much for your review, it makes us very happy! We can't wait to have you as our guest again. Best regards.

5 out of 5
The property is centrally located for a great time in Escazu.

Posted by on Feb 17, 2019

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Comment from Hotel Management

Feb 18, 2019 by villasdelrio

Thank you for your feedback and staying with us! :)

5 out of 5
The suites are very large and spacious, 2 bathrooms and the master bathroom has tons of space. Rooms were very clean and cleaned daily. Pool and gym were well maintained. Staff was very friendly, a guard is posted at the entrance which provides for a safe feeling while being in San Jose. Location worked well for us, close to airport and San Jose.

Posted by on Dec 26, 2018

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Comment from Hotel Management

Feb 4, 2019 by villasdelrio

Thank you for staying with us! It was a pleasure and we are happy that you enjoyed your staying! Looking forward to see you soon again :)

3 out of 5

Not a great location

Was not able to walk to much....location not great, Breakfast was minimal.

Posted by on Aug 19, 2018

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Comment from Hotel Management

Sep 20, 2018 by villasdelrio

Thank you for staying with us. We are sorry that you did not have a good experience. In Costa Rica one of our biggest problems is that not all the areas have defined sidewalks, but we are located in one of the most strategic areas of San José, near the best shopping malls, restaurants and medical centers. It will be a pleasure to see you soon again and provide you a complete guide of all the good things that you can enjoy around.

3 out of 5

Nice hotel but Could be much better!

Nice big hotel near everything but they said breakfast included when they don’t even include eggs !!!! Because they charge for eggs and omeletes and on weekdays breakfast do not includes “pinto” so the “free” part is ONLY publicity for them.... Also,they should improve customer service at the front desk, they look like they are mad of each other.

Posted by , from New Jersey on Dec 20, 2017

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4 out of 5

Bang for your buck

Good location, nice breakfast especially Fresh fruits and juices daily. Close to amenities. On bus route to city.

Posted by on May 21, 2017

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Comment from Hotel Management

Jun 15, 2017 by Mauricio Castro | Sales & Reservations Department

Dear Guest. Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to this area in the future, don’t hesitate to contact us Regards,

5 out of 5

Best Hotel Stay Abroad

Pros: Everything
This was truly one of the best, if not the best hotel experiences ever. The staff was wonderful and so accommodating! The breakfast was delicious, the pool and hot tub were beautiful and the facility as a whole was very well kept. The location was great for walking to local stores and restaurants and the Multiplication (Mall) was only about 5 minutes away. The traffic is bad in San Jose, so be prepared, but if you rent a car, the drive up and down the Pacific Coast is worth it. One of the greatest vacations ever in large part to this hotel.

Posted by , from Virginia on Mar 19, 2017

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About the Apartotel & Suites Villas del Rio

Location East side of Costa Rica Country Club, San Rafael,

Property Features

Apartotel & Suites Villas del Rio offers its guests 2 outdoor swimming pools and a 24-hour fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. A rooftop terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Apartotel & Suites Villas del Rio. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star San Rafael aparthotel.

  • 64 guestrooms or units
  • 6 buildings
  • Continental breakfast (free)
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Train station: San Jose Pavas Station (3.5 km / 2.2 mi)
  • Property shuttles: Airport shuttle, ferry terminal shuttle, beach shuttle, theme park shuttle, and shopping center shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Apartotel & Suites Villas del Rio offers 64 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with premium digital channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Playground on site

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Apartotel & Suites Villas del Rio offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Long-term renters welcome
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 17000 per vehicle (one-way)
  • Extended parking fee: CRC 30000 per week
  • Pet deposit: CRC 58000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartotel Villas Rio
  • Apartotel Villas Rio Aparthotel
  • Apartotel Villas Rio Aparthotel Escazu
  • Apartotel Villas Rio Escazu
  • Apartotel Suites Villas del Rio
  • Apartotel & Suites Del Rafael
  • Apartotel Suites Villas del Rio
  • Apartotel & Suites Villas del Rio Aparthotel
  • Apartotel & Suites Villas del Rio San Rafael
  • Apartotel & Suites Villas del Rio Aparthotel San Rafael

You should know

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.