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Marriott Jacksonville Downtown

4.0 star property
4-star hotel near Times-Union Center for the Performing Arts

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Photo gallery for Marriott Jacksonville Downtown

Serves lunch and dinner
Creator video - submitted by Chris Grady
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
245 Water St, Jacksonville, FL, 32202
  • Place, Times-Union Center for the Performing Arts
    ‪1 min walk‬
  • Place, Florida Theatre
    ‪7 min walk‬
  • Place, Prime F. Osborn III Convention Center
    ‪12 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View, Corner

  • Sleeps 2

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

  • Sleeps 2

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • Sleeps 4

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

  • 362 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 362 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

8.4 out of 10
Very good
(11 reviews)
  • River view
  • 362 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(48 reviews)
  • City view
  • 362 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • Sleeps 2

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Exterior

Hyatt Regency Jacksonville

Downtown Jacksonville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,554 reviews
$218 nightly
The price is $248
Apr 12 - Apr 13
Total with taxes and fees
Hyatt Regency Jacksonville

About the neighborhood

Jacksonville

Heart of Jacksonville.You'll be steps from Times-Union Center for the Performing Arts and within a 10-minute walk of Museum of Contemporary Art Jacksonville with a stay at this Downtown Jacksonville hotel. Florida Theatre is 0.6 mi (1 km) away.

What's nearby

  • Times-Union Center for the Performing Arts - 1 min walk - 0.1 miles
  • Florida Theatre - 7 min walk - 0.4 miles
  • Jacksonville Museum of Modern Art - 8 min walk - 0.4 miles
  • Prime F. Osborn III Convention Center - 12 min walk - 0.7 miles
  • VyStar Veterans Memorial Arena - 5 min drive - 1.3 miles

Getting around

  • Jacksonville Central Station - 3 min walk
  • Jacksonville Station - 15 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 26 min drive

Restaurants

  • ‪Pour Taproom - ‬7 min walk
  • ‪On The Fly - ‬3 min walk
  • ‪Confetti's - ‬4 min walk
  • ‪Urban Grind Coffee Company - ‬6 min walk
  • ‪Robert E. Jacoby Symphony Hall - ‬1 min walk

About this property

Marriott Jacksonville Downtown

4-star hotel near Times-Union Center for the Performing Arts
Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 12972 square feet (1205 square meters) and includes a conference center. The business-friendly Marriott Jacksonville Downtown also features multilingual staff, a garden, and concierge services. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

  • 1 building
  • 354 guestrooms or units
  • 12 levels
  • 12972 sq ft of conference space
  • 1205 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Marriott Jacksonville Downtown offers 354 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Jacksonville hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Exterior
Hyatt Regency Jacksonville
Downtown Jacksonville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,554 reviews
$218 nightly
The price is $248
Apr 12 - Apr 13
Total with taxes and fees
Hyatt Regency Jacksonville

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 36 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Pool access ramp on site
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 36 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

How close is Marriott Jacksonville Downtown to the airport?

Marriott Jacksonville Downtown is 18.7 mi (26-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Marriott Jacksonville Downtown?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Marriott Jacksonville Downtown on Apr 12, 2026 start from $204, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Marriott Jacksonville Downtown have an airport shuttle?

Airport shuttle services are not available at Marriott Jacksonville Downtown.

How close is Marriott Jacksonville Downtown to the beach?

This hotel is 6.4 mi (21-min drive) from Kurzius Beach.

Does Marriott Jacksonville Downtown offer free breakfast?

Free breakfast isn’t provided at Marriott Jacksonville Downtown, but full breakfast is offered for a fee of between USD 15 and 25 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Marriott Jacksonville Downtown?

No, there is no casino at this hotel, but bestbet Orange Park (20-min drive) is nearby.

What time is check-in at Marriott Jacksonville Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Marriott Jacksonville Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 36 per night.

Does Marriott Jacksonville Downtown have a pool?

Marriott Jacksonville Downtown features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Marriott Jacksonville Downtown have a restaurant?

Marriott Jacksonville Downtown is home to JBar, which features American cuisine.

Does Marriott Jacksonville Downtown have a spa?

There are no spa services available at this hotel.

How close is Marriott Jacksonville Downtown to downtown Jacksonville?

Marriott Jacksonville Downtown is 0.6 mi away from Jacksonville.

Marriott Jacksonville Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 576 out of 1004 reviews
Rating 8 - Good. 179 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 69 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lydia

Stayed 1 night in Feb 2026

8/10 Good

Vlado

Stayed 3 nights in Jan 2026

10/10 Excellent

Angela Saline

Traveled with family
Liked: Cleanliness, property conditions & facilities
Wish I had more time!
Stayed 1 night in Jan 2026

10/10 Excellent

Porsche

Liked: Cleanliness, property conditions & facilities
Clean room and pleasant staff.
Stayed 1 night in Jan 2026

8/10 Good

Kathleen

Stayed 4 nights in Dec 2025

10/10 Excellent

Katherine

Stayed 1 night in Nov 2025

10/10 Excellent

Kenya

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 3 nights in Dec 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Nov 2025

10/10 Excellent

Ross

Stayed 1 night in Dec 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service
Room was nice
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms friendly staff
Stayed 1 night in Dec 2025

4/10 Poor

Michael

The day i stayed i texted the hotel i didnt get a response until yesterday about a dirty towel being left in the bathroom the day i çheck in
Stayed 1 night in Dec 2025

10/10 Excellent

Priscila

Stayed 1 night in Dec 2025

8/10 Good

Jose

Stayed 1 night in Dec 2025

6/10 Okay

Dana

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Out of water for 2 days in shop. Limited foid menu, limited options for food and beverage. Food average
Stayed 5 nights in Dec 2025

10/10 Excellent

Mrs. Isabel Patricia

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Krystle

Liked: Cleanliness, amenities, property conditions & facilities
Good option for the Jacksonville area. Had a great check-in and warm welcome with Sunshine at the front desk. She was so charming and answered all of my questions - very refreshing after a long trip. Great location, modern rooms. Just two notes - must point out the plumbing was so loud - when you flush the toilets or sink it was almost whistling for a few minutes even after the flush. Also I ordered a steak room service, and it came up almost cold in a to-go box. Both are things I think the hotel could fix easily.
Stayed 1 night in Dec 2025

10/10 Excellent

Elliott

Stayed 1 night in Dec 2025

8/10 Good

Justin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was really nice and had a great time. Hotel staff and the JBar staff were amazing and very friendly. Towels could use an update some stains and a goat head on one. Bathroom needs a vent fan.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding
Stayed 2 nights in Dec 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities
It was a great hotel the staff was amazing
Stayed 2 nights in Dec 2025

8/10 Good

gary

Liked: Cleanliness, staff & service, amenities
Everything was very good. Clean room, amenities were fine,restaurant was fine. The staff was welcoming and helpful. Tayla, our server in the restaurant was excellent. The only drawback was the bed in our room. It was very uncomfortable, making sleep next to impossible.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Quick, easy and friendly
Stayed 1 night in Dec 2025