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Red Roof Inn PLUS+ Jacksonville - Southpoint

2.5-star property
6969 Lenoir Avenue E, Jacksonville, FL 1-855-201-7819
3.5 out of 5
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See all 15 travelocity Reviews

"The inn was okay and reasonably priced. " More

By a verified traveler on Fri 30 Jul 2021

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Southside

Southside stay

Your stay at this Southside hotel places you within 3 miles (5 km) of Saint Vincent's Medical Center Southside and Dog Wood Park of Jacksonville. St. Johns Town Center and Lakewood Plaza Shopping Center are also within 6 miles (10 km).

Outdoor pool

An outdoor pool, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Multilingual staff at the 24-hour front desk can provide around-the-clock assistance.

Deluxe Room, 2 Double Beds, Accessible (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$77* Per night/room Feb 12 - Feb 13

Superior Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Accessible (Roll-In Shower, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn PLUS+ Jacksonville - Southpoint ratings based on 15 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn PLUS+ Jacksonville - Southpoint

Everyone (7) Couples (7) Family (3)
5 out of 5

Posted by on Jul 8, 2022

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1 out of 5
The entrance was covered with a poisonous caterpillars. The door and walls and ground were covered. When I expressed my concern I was completely dismissed. Our initial room was on the ground floor. The wind had a small lock easily broken into. We requested another room pn higher floor. Lamps in room did not function. One small hand towel for 2 persons. We paid extra for this premium room. I felt I was in a run down boarding house. Our room had a pass through door to adjacent room. Every word could be heard through the wall and door. Every word from adjacent tv. Terrible room and hotel. Never again at any red room anywhere in the world!!! 😝

Posted by on Mar 22, 2022

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4 out of 5
The inn was okay and reasonably priced.

Posted by on Jul 30, 2021

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Comment from Hotel Management

Aug 24, 2021 by JOM- GM

Thank you for your review. We hope to be of service again when you get back in Jacksonville,

3 out of 5

Posted by on Jul 18, 2021

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5 out of 5
Clean, well staffed .The only negative was lack of safty bar in shower.

Posted by , from Maryland on Dec 2, 2019

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Comment from Hotel Management

Dec 10, 2019 by JOM-GM

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

3 out of 5
it looked nice but we had to switch rooms there was hair in our beds!

Posted by on Oct 21, 2019

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4 out of 5

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 28, 2019 by jom

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ JACKSONVILLE - SOUTHPOINT. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

2 out of 5
Let Start at beginning, we finally got to the room at 3am tired from driving. Get key but decided to Got have some food. Get Back to Room hour or so later. Air is Running hard An loud. But this pungent Smell is covering the room. I call front desk. She immediately Change rooms , but never check the smell from room . Which leads me to believe, she knew the room smelled. So we go across the hall. Room has the same smell just not as heavy. So we say okey just Go. So air in not running. We turn it on an it Was loud ran all night long even when you didn’t want it to . Went to take a shower. Long Blonde Hair Was In the shower.(I’m Not White) . Meaning it wasn’t cleaned at All . But IDA left the card saying she did NOT. . Finally wanting to settle in went to use remote. Don’t work. Had to have That Changed Out Twice. Just Sad Sad Sad. The Best Thing You Have Going It I Think her Name is Tina - Or Lisa ( Black front desk lady) Other then Her . Red roof Plus Sucks . An I Don’t Write Reviews Unless You Really Prove To Be Really Good Or Really Bad Score -99999 ♾ To Add We Checked Out Sunday Couldn’t Stay Until Monday Horrible

Posted by on Sep 24, 2019

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2 out of 5
When I first tried to check in. I stood at the counter and waited for 30 minutes and no one came and when I finally checked in I was charged twice

Posted by on Aug 27, 2019

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4 out of 5
Nice place!!!! Clean,great location,very safe.... I love it!

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 21, 2019 by JOM GM

Thank you for your review. We hope to see you again in your next travel in Jacksonville.

About the Red Roof Inn PLUS+ Jacksonville - Southpoint

Location 6969 Lenoir Avenue E, Jacksonville, FL 32216

Property Features

As a guest of Red Roof Inn PLUS+ Jacksonville - Southpoint, you'll find an outdoor pool, a vending machine, and multilingual staff. WiFi is free in public spaces. The business-friendly Red Roof Inn PLUS+ Jacksonville - Southpoint also features coffee/tea in a common area, laundry facilities, and an ATM. For a fee, parking is available. This Jacksonville hotel is smoke free.

  • 127 guestrooms or units
  • 5 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Red Roof Inn PLUS+ Jacksonville - Southpoint offers 127 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Housekeeping (weekly)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Handrails in hallways
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

As a precautionary measure against COVID-19, pool access is limited and not guaranteed to all guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jacksonville Red Roof Inn
  • Red Roof Inn Jacksonville
  • Red Roof Inn Jacksonville Southpoint
  • Red Roof Inn Southpoint
  • Red Roof Inn Southpoint Hotel
  • Red Roof Inn Southpoint Hotel Jacksonville
  • Red Roof Inn Southpoint Jacksonville
  • Red Roof Inn - Southpoint Hotel Jacksonville
  • Red Roof Inn Jacksonville Southpoint Hotel
  • Red Roof Inn PLUS Jacksonville Southpoint
  • Red Roof PLUS Jacksonville Southpoint
  • Red Roof Jacksonville point
  • Red Roof Inn PLUS+ Jacksonville - Southpoint Hotel
  • Red Roof Inn PLUS+ Jacksonville - Southpoint Jacksonville
  • Red Roof Inn PLUS+ Jacksonville - Southpoint Hotel Jacksonville

You should know

  • Pool access available from 9:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.