2/10 Terrible
Scott D.
6 may. 2025
No Hot Tub, Terrible strong smell, no sleep
I booked this property, because it said Penthouse Suite with a hot tub, it was literally in the description. The hot tub was empty. When I arrived the people greeting me, the guy said I looked like a Billy and kept calling me that instead of my name Scott. Felt very uncomfortable. It also had a horribly strong smell that kept me up all night. I was able to get to sleep at like 6am for a few hours. I tried for a while to figure out where it was coming from to no avail. I felt horrible and couldn't sleep. I reached out to the hosting agency 'Sky Run' on Saturday morning via email, phone, text and the VRBO site I booked on to no response. I decided to leave a little after 10am. Again, contacted them through a variety of places, I asked for 1/2 of my 1800 bill to be reimbursed(which in my mind is more than reasonable) to no response. Tried again today, Tuesday, still no response. I'd welcome help to know how to dispute this with VRBO or if someone knows how to get Sky Run to follow up, I'd appreciate that as well.

Scott D.
Se hospedó 4 noches en mayo de 2025