ARRIVE Memphis

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Pets cannot be left unattended
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is not available
• Security system
• Property follows sanitization practices of SafeStay (AHLA - USA)
• Staffed front desk
• Carbon monoxide detector
• LGBTQ friendly
• Smoke detector
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Property does not offer onsite COVID-19 testing
• Property does not require health documentation at check-in
• Cashless transactions are available
• Pets allowed (no fees)
• Masks are not compulsory at the property
• Contactless food service / room service is not available
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Protective clothing is available to guests
• Masks are available to guests
• Gloves are available to guests
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitizer
• Social distancing measures are in place
• Contactless check-in is not available
• No rollaway/extra beds available
• No cribs (infant beds) available
• Guests will receive an email with special check-in instructions
• Property confirms they are implementing enhanced cleaning measures
• Parking height restrictions apply
• Individually-wrapped food options are not available
• Debit cards
• No gap period between guest stays