Book a hotel near Magnolia Square Shopping Center, Lake Charles

"We arrived on a Thursday evening around 7:30 pm. The check in line was extremely long. We tried to sign up with their app that’s at the back of the line entrance. It said you could check in with your phone to bypass the line but it does not work. We ended up waiting about 30 minutes to get checked in. The room was large and roomy. When I went to wash my hands they have a refillable soap dispenser (yuck)! Plus it was empty. The conditioner in the shower had the gooey residue coming out of the spout. This made me question the cleanliness. The trash can in the room had not been emptied. The casino is super smokey (And we smoke). I will state the staff was extremely friendly and courteous. This was our first stay here. In the future we will stay at The Nugget or The Horseshoe. We’ve had great experiences at both of those hotels. We were disappointed with L’Auberge. "

"Great place! Clean property and great staff!"

" The hotel was very short-staffed, which resulted in us having to wait about 2 hours past check-in before we could get into our room. The staff was very nice and were working hard to meet our needs. They did upgrade us to a suite. The next morning they kept running out of coffee and the breakfast was not up to par."

"It was great. No complaints. "

"Room was clean but sofa was torn up badly … didn’t even get the room I requested … just a very bad experience "

"Disappointing stay – major cleanliness and noise issues I stayed here last Saturday night and unfortunately cannot recommend this hotel. There were several issues that made our stay uncomfortable: Cleanliness: We found a cockroach by the coffeemaker, and the carpet throughout the room was visibly dirty. Noise: The air conditioning unit was extremely loud, making it difficult to get a good night's sleep. Service: The staff member serving breakfast was very rude and unprofessional. Overall, the lack of hygiene and poor service was unacceptable. I won’t be returning."