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 Lake Charles •1 Room
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L'Auberge Casino Resort Lake Charles

4-star property
777 Avenue L'Auberge, Lake Charles, LA 1-855-201-7819

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4.1 out of 5
Very good!
See all 52 Travelocity Reviews

"Very nice place, wish the pool area was open longer. " More

By a verified traveler on Tue 03 Aug 2021

Points Of Interest

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Hotel Description

Enjoy 6 restaurants at this 4-star Lake Charles resort

Close to airport

You'll find Avail Hospital Lake Charles and Lauberge Casino Lake Charles within 2 miles (3 km) of this resort. L'Auberge du Lac Casino and CHRISTUS Ochsner Lake Area Hospital are also within 2 miles (3 km).

18-hole golf course

This resort features a golf course, a casino, and a full-service spa. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free valet parking. Free self parking is free for guests, and you can enjoy a meal in one of the 6 restaurants.

Free WiFi, comfy beds

Featuring conveniences like sitting areas and coffee/tea makers, the 995 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Pillowtop beds, room service, and free bottled water are also available.

Luxury Two Queen Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$159* Per night/room Sep 22 - Sep 23

Premium Luxury Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Luxury King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royale Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

L'Auberge Casino Resort Lake Charles ratings based on 52 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for L'Auberge Casino Resort Lake Charles

Everyone (31) Couples (7) Family (9)
4 out of 5
Very nice place, wish the pool area was open longer.

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 3, 2021 by Kristin Folse

Thank you for your feedback. We appreciate you and hope to see you again soon!

5 out of 5
Casino's women facilities need improvement. Walls are really thin.

Posted by on Jul 28, 2021

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Comment from Hotel Management

Jul 29, 2021 by S. Guillory

Thank you for taking the time to share your feedback regarding your recent experience at L'Auberge Casino Resort Lake Charles. Your comments are important to us, as they provide us an opportunity to better serve you. We appreciate the choice you made to visit L'Auberge Casino Resort Lake Charles and look forward to the opportunity to serve you in the near future.

5 out of 5

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 22, 2021 by Justice Fontenot

Thank you for taking the time to share your feedback regarding your recent experience at L'Auberge Casino Resort Lake Charles. Your comments are important to us, as they provide us an opportunity to better serve you. We appreciate the choice you made to visit L'Auberge Casino Resort Lake Charles and look forward to the opportunity to serve you in the near future.

5 out of 5

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 22, 2021 by Kristin Folse

Thank you for your feedback. We appreciate you and hope to see you again soon.

4 out of 5
Hotel was nice and clean. Staff was friendly and helpful. The parking is far from the hotel portion of the grounds. The parking area near the hotel portion of the property was closed.

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 2, 2021 by S. Guillory

Thank you for taking the time to share your feedback regarding your recent experience at L'Auberge Casino Resort Lake Charles. Your comments are important to us, as they provide us an opportunity to better serve you. We appreciate the choice you made to visit L'Auberge Casino Resort Lake Charles and look forward to the opportunity to serve you in the near future.

1 out of 5

Posted by on Apr 1, 2021

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Comment from Hotel Management

Apr 11, 2021 by Kristin Folse

Thank you for taking the time to share your feedback regarding your recent experience at L'Auberge Casino Resort Lake Charles . Your comments are important to us, as they provide us an opportunity to better serve you. Guest service is a fundamental part of our business and our service standards and your feedback are extremely important to our success. Thank you for again for taking the time to share your experience and I look forward to meeting under different circumstances. We appreciate your choice to visit L'Auberge Casino Resort Lake Charles and look forward to the opportunity to serve you in the near future.

5 out of 5
Always a fun retreat. Long wait for dinner restaurants. The casino was very packed this weekend. Face mask weren't really enforced which felt unsafe. I would suggest have the pool with heated water. It was nice enough to enjoy but water too cold.

Posted by on Jan 25, 2021

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Comment from Hotel Management

Jan 25, 2021 by Derryon Esprit

Hello, thank you so much for your feedback. We appreciate you and hope to see you again soon. We will be addressing your concerns.

5 out of 5
Place is great! Machines didn’t pay much but had fun

Posted by on Jan 9, 2021

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Comment from Hotel Management

Jan 9, 2021 by Kristin Folse

Thank you for your feedback. We appreciate you for staying with us and hope to see you again soon!

5 out of 5

Posted by on Dec 31, 2020

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Comment from Hotel Management

Jan 1, 2021 by Kristin Folse

Thank you for your feedback! We appreciate you and hope to see you soon. Happy New Year!

1 out of 5
After checking in I arrived at the room, the smell of pot almost knocked me down. Checked into a different room, room was not very clean. The floors were dirty, the bed had hairs in it and the toilet was filthy. We stayed in the 4th floor, the halls to the room were dirty and food lined the hall in front of the rooms. Overall it was not a very good experience.

Posted by on Dec 15, 2020

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Comment from Hotel Management

Dec 15, 2020 by Justice Fontenot

Our goal is to provide a consistent 110% guest satisfactory stay here at our property and give all our guests an exemplary level of customer service. Based on the events you describe, we did not meet this goal. We truly apologize for this experience and we hope you can return so we can recover from this stay.

About the L'Auberge Casino Resort Lake Charles

Location 777 Avenue L'Auberge, Lake Charles, LA 70601

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Shuttle services

Property Features

L'Auberge Casino Resort Lake Charles offers its guests a full-service spa, a golf course, and a marina. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a swim-up bar, and a bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Event space at this resort measures 26000 square feet (2415 square meters) and includes a conference center. A casino, an outdoor pool, and a fitness center are also featured at the business-friendly L'Auberge Casino Resort Lake Charles. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Lake Charles resort.

  • 1 building
  • 995 guestrooms or units
  • 26 levels
  • 6 dining venues
  • 26000 sq ft of conference space
  • 2415 sq m of conference space
  • Built in 2005
  • Casino
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas by the pool (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Train station: Lake Charles Station (8.1 km / 5.1 mi)
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

L'Auberge Casino Resort Lake Charles offers 995 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

  • Sitting area
  • Pillowtop beds
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:30 AM.

Jack Daniels Bar andGrill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Ember Grille and Wine Bar - Onsite restaurant.

Asia - Onsite restaurant.

Room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. In addition to an outdoor pool, other recreational amenities include a lazy river and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site

Spa Services

Spa du Lac has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at L'Auberge Casino Resort Lake Charles

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 13.99 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Refrigerator fee: USD 30 per stay
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Charles Casino L'Auberge
  • Lake Charles Casino Resort
  • L'Auberge
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  • L'Auberge Lake Charles Casino Resort
  • L'Auberge Resort
  • l`Auberge Du Lac Hotel Lake Charles
  • L'Auberge Casino
  • Laberge Casino
  • La Berge Du Lac
  • Laberge Dulac
  • Lauberge Du Lac Hotel & Casino
  • l Auberge Du Lac Resort
  • Laberge Du Lac Casino
  • Laberge Dulac
  • Laberge Casino
  • L'Auberge Casino Lake Charles
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You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.