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4.2 out of 5

"It’s lit! Had a great time! Will return to this resort in the future! " More

By a verified traveler on Sun 18 Sep 2022

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Hotel Description

Enjoy 6 restaurants at this 4-star Lake Charles resort

Close to airport

You'll find Avail Hospital Lake Charles and Lauberge Casino Lake Charles within 2 miles (3 km) of this resort. L'Auberge du Lac Casino and CHRISTUS Ochsner Lake Area Hospital are also within 2 miles (3 km).

18-hole golf course

This resort features a golf course, a casino, and a full-service spa. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free valet parking. Free self parking is free for guests, and you can enjoy a meal in one of the 6 restaurants.

Luxury Two Queen Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$139* Per night/room Oct 4 - Oct 5

Premium Luxury Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Luxury King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royale Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

L'Auberge Casino Resort Lake Charles ratings based on 41 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for L'Auberge Casino Resort Lake Charles

Everyone (22) Couples (5) Family (8)
5 out of 5
It’s lit! Had a great time! Will return to this resort in the future!

Posted by on Sep 18, 2022

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Comment from Hotel Management

Sep 18, 2022 by Jasmine Chavis

Thank you for your feedback! We appreciate you and hope to see you again soon!

5 out of 5
Helpful costumer service

Posted by on Aug 15, 2022

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Comment from Hotel Management

Aug 16, 2022 by Jon Hebert

Thank you so much for your feedback. We appreciate you and hope to see you again soon!

5 out of 5
The entire stay was lovely and we definitely will be back!! Wil’ from The Woodlands, Tx

Posted by on May 18, 2022

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Comment from Hotel Management

Jun 10, 2022 by Derryon Esprit

Thank you so much for your feedback. We appreciate you and hope to see you again soon!

5 out of 5
Everything was good 👍

Posted by on Jan 15, 2022

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Comment from Hotel Management

Jan 15, 2022 by Justice Fontenot

We appreciate the choice you make to visit L'Auberge Casino Resort Lake Charles and look forward to the opportunity to serve you in the near future! Thank you for your feedback.

5 out of 5
Limited amount of dining options.

Posted by on Jan 2, 2022

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Comment from Hotel Management

Jan 4, 2022 by A.Davis

Mani, thank you for taking the time to share your feedback regarding your recent experience at L'Auberge Casino Resort Lake Charles . Your comments are important to us, as they provide us an opportunity to better serve you. I am very disappointed to hear about your experience and I sincerely apologize. Thank you for again for taking the time to share your experience and I look forward to meeting under different circumstances.

5 out of 5
All good

Posted by on Dec 10, 2021

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Comment from Hotel Management

Dec 10, 2021 by Justice Fontenot

We appreciate the choice you make to visit L'Auberge Casino Resort Lake Charles and look forward to the opportunity to serve you in the near future.

5 out of 5

Posted by on Nov 22, 2021

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2 out of 5
Long line at check-in

Posted by on Oct 16, 2021

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Comment from Hotel Management

Oct 16, 2021 by Justice Fontenot

Thank you for taking the time to share your feedback regarding your recent experience at L'Auberge Casino Resort Lake Charles. Your comments are important to us, as they provide us an opportunity to better serve you. I apologize that our service did not meet your expectations and we appreciate you taking your time to share your concerns. Our goal is to provide a consistently 110% guest satisfactory stay here at our property and give all our guests an exemplary level of customer service. Based on the events you describe, we did not meet this goal. Your comments regarding your stay will be used to better experience your next stay. We appreciate the choice you make to visit L'Auberge Casino Resort Lake Charles and look forward to the opportunity to serve you in the near future.

5 out of 5

Posted by on Oct 10, 2021

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3 out of 5
Loved the pool area and the many options for a cool drink. The dinner selections we nice too. We ate at Dragos and had a wonderful meal. Our room was clean & had a view of the pool area. The beds & pillows were very comfortable. However, our check in experience was less eventful. We felt like we were a burden to our Reception Attendant. We also felt punished as we got a room at the farthest end of the hotel. While we needed to exercise, it was a challenge. Just a little more friendliness and maybe a smile would have made the experience better.

Posted by on Sep 25, 2021

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Comment from Hotel Management

Sep 26, 2021 by Kristin Folse

Thank you for taking the time to share your feedback regarding your recent experience at L'Auberge Casino Resort Lake Charles. Your comments are important to us, as they provide us an opportunity to better serve you. I apologize that our service did not meet your expectations and we appreciate you taking your time to share your concerns. Our goal is to provide a consistently 110% guest satisfactory stay here at our property and give all our guests an exemplary level of customer service. We will be addressing these concerns.

About the L'Auberge Casino Resort Lake Charles

Location 777 Avenue L'Auberge, Lake Charles, LA 70601

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Shuttle services

Property Features

L'Auberge Casino Resort Lake Charles offers its guests a full-service spa, a golf course, and a marina. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge, a beach bar, and a poolside bar. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Event space at this resort measures 26000 square feet (2415 square meters) and includes a conference center. A casino, an outdoor pool, and a fitness center are also featured at the business-friendly L'Auberge Casino Resort Lake Charles. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Lake Charles resort.

  • 1 building
  • 995 guestrooms or units
  • 26 levels
  • 6 dining venues
  • 26000 sq ft of conference space
  • 2415 sq m of conference space
  • Built in 2005
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Train station: Lake Charles Station (7.6 km / 4.7 mi)
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

L'Auberge Casino Resort Lake Charles offers 995 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

  • Sitting area
  • Pillowtop beds
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:30 AM.

Jack Daniels Bar andGrill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Ember Grille and Wine Bar - Onsite restaurant.

Asia - Onsite restaurant.

Room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a marina. In addition to an outdoor pool, other recreational amenities include a lazy river, a waterslide, a steam room, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site

Spa Services

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at L'Auberge Casino Resort Lake Charles

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 13.99 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • In-room bottled water
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Charles Casino L'Auberge
  • Lake Charles Casino Resort
  • L'Auberge
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  • L'Auberge Casino Resort Lake Charles
  • L'Auberge Lake Charles Casino Resort
  • L'Auberge Resort
  • l`Auberge Du Lac Hotel Lake Charles
  • L'Auberge Casino
  • Laberge Casino
  • La Berge Du Lac
  • Laberge Dulac
  • Lauberge Du Lac Hotel & Casino
  • l Auberge Du Lac Resort
  • Laberge Du Lac Casino
  • Laberge Dulac
  • Laberge Casino
  • L'Auberge Casino Lake Charles
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You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.