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4.1 out of 5

"Simple and clean. Only thing that I felt could use improvement is the pillow selection. " More

By a verified traveler on Sun 19 Jul 2020

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Hotel Description

3-star hotel near Lauberge Casino Lake Charles

In Lake Charles

With a stay at this Lake Charles hotel, you'll be steps from Lauberge Casino Lake Charles and L'Auberge du Lac Casino. Also, Golden Nugget is within half a mile (1 km) and Prien Lake Park is within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and microwaves, the 107 guestrooms also offer free WiFi and Smart TVs with Netflix. Other amenities include iPod docks, coffee/tea makers, and free local calls.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$189* Per night/room Nov 7 - Nov 8

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Courtyard by Marriott Lake Charles ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Lake Charles

Everyone (9) Couples (8) Family (1)
1 out of 5
Our room stunk of mildew. The minute that we opened up the door. The carpet was wet. No coffee or breakfast.

Posted by on Aug 21, 2021

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Comment from Hotel Management

Sep 15, 2021 by Sales

We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey. Maintaining our atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Courtyard Lake Charles, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. As a valued customer, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Lake Charles!

1 out of 5
room was not clean. bed had hair and stain on sheets. after unpacking, had to re pack and move to another room. for price , this should not be an issue

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 4, 2021 by Sales

Thank you for bringing your concerns to our attention, this matter will be further reviewed by our management team as we strive to provide quality lodging accommodations and excellent customer service to all our guest. Please accept our sincerest apologies.

5 out of 5
Very nice staff

Posted by on Jul 24, 2021

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Comment from Hotel Management

Jul 27, 2021 by Sales

Thank you for staying with us, we appreciate your feedback.

4 out of 5

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 21, 2021 by Sales

Thank you for staying with us, we appreciate your feedback.

5 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

Jun 8, 2021 by Sales

Thank you for staying with us, we appreciate your feedback.

4 out of 5
Simple and clean. Only thing that I felt could use improvement is the pillow selection.

Posted by on Jul 19, 2020

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Comment from Hotel Management

Jul 20, 2020 by Sales

Thank you for staying with us, we appreciate your feedback.

5 out of 5

Posted by on Jul 4, 2020

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Comment from Hotel Management

Jul 20, 2020 by Sales

Thank you for staying with us, we appreciate your feedback.

5 out of 5
Randy was an excellent host with great customer service

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by Sales

Thank you for staying with us, we appreciate your feedback.

5 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 18, 2019 by Sales

Thank you for staying with us, we appreciate your feedback.

4 out of 5
Location is great. Quieter than expected to be so close to Casino's. New and modern.

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 16, 2019 by Sales

Thank you for staying with us, we appreciate your feedback.

About the Courtyard by Marriott Lake Charles

Location 2995 L'Auberge Boulevard, Lake Charles, LA 70601

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. WiFi is free in public spaces. The business-friendly Courtyard by Marriott Lake Charles also features an outdoor pool, a garden, and a picnic area. Free self parking is available. This 3-star Lake Charles hotel is smoke free.

  • 107 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Lake Charles Station (9.2 km / 5.7 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Lake Charles offers 107 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 32-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • Smart television
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.00 and USD 15.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Lake Charles Hotel
  • Courtyard Lake Charles
  • Courtyard By Marriott Charles
  • Courtyard by Marriott Lake Charles Hotel
  • Courtyard by Marriott Lake Charles Lake Charles
  • Courtyard by Marriott Lake Charles Hotel Lake Charles

You should know

  • Pool access available from 9:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.