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"It was a nice hotel staffed with nice people. It was clean and convenient. " More

By a verified traveler on Thu 13 Jun 2019

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Hotel Description

Enjoy free breakfast at this Lake Charles hotel

In Lake Charles

Within 6 miles (10 km) of this hotel, you'll find Children's Museum Lake Charles and Lake Charles Civic Center. Lake Charles Memorial Hospital and Lake Charles Convention and Visitors Bureau are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 55 guestrooms also have WiFi and TVs. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Bayou Inn & Suites ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Bayou Inn & Suites

Everyone (5)
5 out of 5
It was a nice hotel staffed with nice people. It was clean and convenient.

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 13, 2019 by Ali

Thank you for taking the time rate and review your experience at our hotel. We hope to see you next time you're in town! Sincerely, Management

2 out of 5
Front desk staff they were not very friendly except for candy she was great!! Nice with a smile.

Posted by on May 20, 2019

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Comment from Hotel Management

May 25, 2019 by Ali

First, I'd like to thank you for leaving a review of your stay with us, although I'd like to apologize for your unpleasant experience concerning a staff member. We appreciate your candor, and will use this information to improve guest experience in the future. We hope you give us another chance next time you're in town! Thank you, Management

5 out of 5

LOVED IT!!

Pros: its cleanliness.
Cons: I cant really think of anything. unless I want to be picky, maybe a few more towels (there were 3 of us) and shampoo. but it was not a big deal.
Location: it was close to the casinos (which is why we go to LA).
we stayed here 2 yrs ago,but we couldn't remember the name. my husband googled Taco Bell, becuz he rememberd we went there since it was across the street. we were so happy he found it becuz we enjoyed our last stay. the place was VERY clean. as soon as you walk in, you can tell they had been cleaning. our room was perfect and the breakfast they provide was great. we plan on staying there from now on. we take a trip to Louisiana once a year and this will definitely be our GO TO place!

Posted by , from san antonio, tx on Sep 2, 2015

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Comment from Hotel Management

Jan 12, 2016 by Kavita Patel

We really appreciate your business and thank you for your feedback. We will look forward to have you stay again with us and provide you with the same experience you had with your recent stay.

4 out of 5
the hotel was very convenient. The staff was friendly, and the breakfast was good. I use some laundry and it was very convenient.

Posted by on Mar 28, 2015

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5 out of 5

Everything was perfect.

Pros: Cleanliness, comfort.
Cons: Pool was closed and no hot tub...but, hey it was still cold outside.
Location: Booked at the last minute to visit nearby Casinos. Best price as close as we could get for a non-smoking room.
Room was clean and quiet. Staff was very accommodating and friendly. Beds were comfy. Couldn't ask for more for the location and price.

Posted by , from Texas on Mar 27, 2015

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1 out of 5

Room never got cleaned

Pros: Nothing
Cons: Customer service of hotel staff. Rooms should be cleaned by 1 PM at the latest.
Room never got cleaned. Hotel staff didn't care. Hotel should be renamed to "Worst Western"

Posted by , from Texas on Mar 25, 2015

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Renovations + Closures

This property is closed from January 28 2021 to November 30 2021 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Bayou Inn & Suites offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. The business-friendly Best Western Bayou Inn & Suites also features complimentary newspapers in the lobby, laundry facilities, and an elevator. Self parking is free. This Lake Charles hotel is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Lake Charles Station (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Best Western Bayou Inn & Suites offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Bayou Inn
  • Best Western Bayou
  • Best Western Bayou Inn Lake Charles
  • Best Western Bayou Lake Charles
  • Best Western Bayou Inn
  • Best Bayou & Suites Charles
  • Best Western Bayou Inn & Suites Hotel
  • Best Western Bayou Inn & Suites Lake Charles
  • Best Western Bayou Inn & Suites Hotel Lake Charles

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.