"First of all, the lady at the desk was very kind and helpful (unlike many other places in the city.) We got there early and she offered us options sin ... " More
Heart of Madrid
A stay at this Centro hotel places you steps from Royal Theatre and a 5-minute walk from Gran Via Street. Royal Palace of Madrid and Puerta del Sol are also within half a mile (1 km).
Round-the-clock service
Free WiFi in public areas, dry cleaning, and luggage storage are available at this hotel. There's a living plant wall and multilingual staff can provide around-the-clock assistance.
Free WiFi, flat-screen TVs
The 54 soundproofed guestrooms offer free WiFi and minibars. Flat-screen TVs come with satellite channels, and other amenities include hair dryers and safes.
Aug 27, 2016 by Sofia Tsouma, Front Desk Manager
Dear Guest, Thank you so much for sharing your experience with Mario. I am glad to hear that you enjoyed your stay with us. We hope to see you soon. Best regards, Sofia Tsouma Front Desk Manager
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
Room Mate Mario offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. The business-friendly Room Mate Mario also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Room Mate Mario offers 54 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Due to COVID-19, this property´s foods and beverage options may be limited pursuant to local regulations.
This property offers onsite health screenings (rapid antigen screenings for COVID-19) at no charge.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts credit cards and cash. This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 72 between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.