Based on 2530 reviews TripAdvisor Traveler Rating 4.5 out of 5

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Hotel Description

4-star boutique hotel near Plaza Mayor

City center stay

With a stay at this Centro hotel, you'll be close to Plaza Mayor and Plaza de Espana. Also nearby are Royal Palace and Almudena Cathedral.

Business services

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the a rooftop terrace, bar/lounge, and laundry facilities.

Free WiFi, comfy beds

The 162 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include 24-hour room service, minibars, and flat-screen TVs with satellite channels.

Deluxe Room, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$104 per night

Luxury Suite, City View (High floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Triple Room, Non Smoking, City View

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Premium Room, City View (High floor)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, 2 Bedrooms, Connecting Rooms, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

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About the Dear Hotel Madrid

Location Gran Via 80, Madrid, 28013

Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and a meeting room. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Dear Hotel Madrid. A roundtrip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 14 levels
  • Built in 2015
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (23.7 km / 14.7 mi)
  • Train station: Madrid Principe Pio Station (1 km / 0.6 mi)
  • Metro station: Plaza de Espana Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Dear Hotel Madrid offers 162 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Madrid hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Egyptian cotton linens
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 11 AM and on weekends from 8 AM to noon.

Nice To Meet You - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Self parking fee: EUR 27.00 per night
  • Valet parking fee: EUR 27.00 per day
  • Nearby parking fee: EUR 27 per night
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 70.00 per night
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dear Hotel Madrid
  • Dear Hotel
  • Dear Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Dear Hotel Madrid offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.