4.1 out of 5

"Loved my stay here! Extraordinary staff, excellent place, prime location. " More

By a verified traveler on Tue 24 Jul 2018

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Hotel Description

3-star hotel near La Equitativa Building

In Madrid

With a stay at this Centro hotel, you'll be steps from La Equitativa Building and Casino de Madrid. San Fernando Royal Academy of Fine Arts and Church of las Calatravas are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. A coffee shop, dry cleaning, and luggage storage are also on offer.

Free WiFi, flat-screen TVs

The 180 soundproofed guestrooms offer free WiFi and minibars. Flat-screen TVs come with satellite channels, and other amenities include room service and hair dryers.

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$88 per night

Standard Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Deluxe Room (with Panoramic Views)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite (with Panoramic Views)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room, 3 Twin Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Romantic Double Room (Offer)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Regina ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Regina

Everyone (7) Couples (1) Family (2)
5 out of 5
The staff is very cordial and always smile. Despite the construction work on the street, the hotel maintains it's category, cleanliness and excellent service.

Posted by , from Florida, USA on Feb 16, 2019

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4 out of 5
We liked the location of the hotel and the overall condition inside. However, there was a lot of construction outside the property for street renovations at the moment, which wasn’t anything the hotel could do anything about. The other was how the bathroom was designed, something they could control. The door is partially see-through, at the knee down and head up. And has a sliding door. It doesn’t lend much privacy for 3 people even if they know each other well.

Posted by on Feb 10, 2019

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3 out of 5
Location is too-notch and the service was perfect. Allowed us to leave our bags both on check-in and check-out. Biggest gripe was the on-going construction down the hall. We also requested a queen and got two double beds pushed together. Recommend the place, especially for the distance to all the top spots in the city! Just hope that the construction is all done.

Posted by on Feb 9, 2019

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4 out of 5
Loved the style of this hotel. It was near everything I wanted to see.

Posted by on Oct 7, 2018

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5 out of 5
It is a nice hotel when the renovation is done. Restaurant is not good, not that many selections of food and the lobby is too small, so we cannot sit down at the lobby and relax.

Posted by , from USA on Oct 7, 2018

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5 out of 5
I loved this hotel. Very modern and cute. However it was never mentioned to us that there was some construction going on right in front of the hotel. It was not ideal but still we were able to move around easily. You can’t beat this location, just steps of Puerta del Sol, La Gran Via and Plaza Mayor.

Posted by , from Denver, CO on Aug 24, 2018

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5 out of 5

Madrid’s finest!

Loved my stay here! Extraordinary staff, excellent place, prime location.

Posted by on Jul 24, 2018

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1 out of 5
Awful restaurant manager insisted on seating me in the lounge despite my request to sit in the dining room. He said it was all reserved but there were many empty tables and I watched him seating people I saw discussing whether to eat there or not. There were 3 tables of women eating alone in the lounge. I think he did not think we brought the right look to the place. Hotel guests should not be treated as second rate.

Posted by on May 18, 2018

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Comment from Hotel Management

May 26, 2018 by Cristina Redondo. Guest Experience.

Dear Customer, We would like to apologize for what happened at the restaurant. We do not understand why they had that behavior with you, that is why we would like to express our sincerest apologies because it is not a usual situation. We will take the necessary measures and inform the management so that this situation does not happen again. Once again, we are sorry. Best regards, Cristina Redondo. Guest Experience.

4 out of 5

Conveniently located to things you want to see.

Centrally located, easy in and out. Friendly employees, comfortable hotel. Would stay there again.

Posted by , from New Orleans on Feb 16, 2018

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3 out of 5

Great location

Its in the heart of Madrid, but we stayed in a room that was an oven. It was December, 30s outside, and even with windows opened the heat was unbelievable. The elevator is very small and we had to use the scalators a few times. The steps are covered wit red,dirty, carpets. The rooms are decent size and the rest of the public areas are ok. I will recommend it just for where its located.

Posted by , from miami on Mar 24, 2015

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. Public spaces have free WiFi. Event space at this hotel measures 3122 square feet (290 square meters). The business-friendly Hotel Regina also features tour/ticket assistance, concierge services, and laundry facilities. A roundtrip airport shuttle (available 24 hours) is available for a fee. This 3-star Madrid hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 7 levels
  • 3122 sq ft of conference space
  • 290 sq m of conference space
  • Built in 1928
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (16.2 km / 10.1 mi)
  • Train station: Madrid Recoletos Station (1.8 km / 1.1 mi)
  • Metro station: Sevilla Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Hotel Regina offers 180 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bidets, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (one way)
  • Nearby parking fee: EUR 30 per 24 hours

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regina Hotel Madrid
  • Regina Madrid
  • Hotel Regina Madrid

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.