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Hard Rock Hotel Madrid

4.5 star property
4.5-star luxury hotel near Prado Museum, connected to a rail/subway station

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite | Down comforters, minibar, in-room safe, desk
Seasonal outdoor pool, open 10:30 AM to 8:30 PM, pool umbrellas
Front of property
Daily buffet breakfast (EUR 24 per person)
Reception

Reviews

9.4

Exceptional

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Gym
    GymGym
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast available
    Breakfast availableBreakfast available
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Ronda de Atocha 17, Madrid, 28012
  • Popular LocationMuseo Nacional Centro de Arte Reina Sofía1 min walk
  • Popular LocationPlaza Mayor20 min walk
  • Popular LocationGran Via4 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)21 min drive

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

Down comforters, minibar, in-room safe, desk

Silver Suite

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite | Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Down comforters, minibar, in-room safe, desk

Superior Twin Room, City View

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Down comforters, minibar, in-room safe, desk

Deluxe Family Room

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Gold Suite, Terrace

Gold Suite, Terrace | Down comforters, minibar, in-room safe, desk

Gold Suite, Terrace

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool
Barceló Torre de Madrid
Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1089)
The price is $188
per night
$207 total
includes taxes & fees
Aug 10 - Aug 11
Barceló Torre de Madrid

About the neighborhood

Madrid

Arganzuela stay.At this Arganzuela hotel, you'll be steps from Museo Nacional Centro de Arte Reina Sofía and within a 15-minute walk of Prado Museum. Puerta del Sol and Plaza Mayor are also within 2 miles (3 km).

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk
  • Prado Museum - 12 min walk
  • Plaza Mayor - 20 min walk
  • El Retiro Park - 3 min drive
  • Gran Via - 4 min drive

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪NuBel - ‬2 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Atocha Tandoori - ‬5 min walk

About this property

Hard Rock Hotel Madrid

4.5-star luxury hotel near Prado Museum, connected to a rail/subway station
Hard Rock Hotel Madrid offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

  • 161 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Free crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch Smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 10:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:30 AM to 8:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

How close is Hard Rock Hotel Madrid to the airport?

Hard Rock Hotel Madrid is 13 mi (22-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on Aug 5, 2024 start from $162.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Madrid have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel Madrid.

Does Hard Rock Hotel Madrid offer free breakfast?

Free breakfast isn’t provided at Hard Rock Hotel Madrid, but buffet breakfast is offered for a fee of EUR 24 for adults and EUR 13.5 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hard Rock Hotel Madrid?

No, there is no casino at this hotel, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are nearby.

What time is check-in at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hard Rock Hotel Madrid?

Free parking is not available at this hotel.

Does Hard Rock Hotel Madrid have a pool?

Hard Rock Hotel Madrid features a seasonal outdoor pool. Guests can enjoy pool access from 10:30 AM to 8:30 PM.The pool is closed seasonally each year from October 15 to May 10.

Does Hard Rock Hotel Madrid have a restaurant?

Hard Rock Hotel Madrid is home to Sessions, which features pool views.

Does Hard Rock Hotel Madrid have a spa?

There are no spa services available at this hotel.

How close is Hard Rock Hotel Madrid to downtown Madrid?

Hard Rock Hotel Madrid is 0.8 mi away from Madrid.

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1026 out of 1374 reviews" "
Rating 8 - Good. 233 out of 1374 reviews" "
Rating 6 - Okay. 70 out of 1374 reviews" "
Rating 4 - Poor. 31 out of 1374 reviews" "
Rating 2 - Terrible. 14 out of 1374 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is walkable
Stayed 2 nights in Apr 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at the hotel as part of our honeymoon trip. We splurged a little to stay at the hotel as we thought it would be a good hotel to relax at. We were a little disappointed to find out that the pool and rooftop bar are only open in summer (despite both facilities being listed on Expedia) as we had some lovely weather in late April. Regardless, we still enjoyed our stay. The room was exceptionally clean and the housekeepers were especially attentive.
Stayed 3 nights in Apr 2024

10/10 Excellent

Zaid, Windsor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel and I really recommend to stay there!
Stayed 4 nights in Apr 2024

8/10 Good

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy
The room is as clean and very nice. I wasn’t found of the noise in the evening. It was almost impossible to sleep early in that room because we heard noises from the lobbie
Stayed 4 nights in Apr 2024

6/10 Okay

casey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The rooms were quiet, clean and we'll appointed. The bar and food staff were excellent the brunch is nice. The location is fantastic. I did feel as though at check-in we were being UP-SOLD for everything. When a manager contacted us to provide my rewards and correct the situation, I was happy, and then at check-out I was questioned and told I was wrong. All the staff are young, and perhaps need a little more training in customer service.
Stayed 3 nights in Apr 2024

2/10 Terrible

GUSTAVO, PEMBROKE PINES

Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff was helpful
Stayed 4 nights in Apr 2024

8/10 Good

Jack

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel is supposed to be nonsmoking
We didn't get to the hotel until 12 MN. We were given a room that someone was smoking in even though it was a nonsmoking hotel. Our throats were immediately irritated and requested to have our room changed. The corridor also smelled of smoke. Between having our room changed, the bed made up and towels and soap brought to us we didn't get to sleep until 1:15 am and had to get up at 7:15 to get ready to go to the airport. I would have given a higher star rating if not for the above. Breakfast selection was excellent though. Hotel is away from the main attractions but a 5 min walk from Madrid Atocha train station
Stayed 1 night in Apr 2024

6/10 Okay

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good room. Nice staff at front door. Bad and expensive food and beverage offering.
Stayed 2 nights in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Did not like to pay 60 euro for early check in
Stayed 2 nights in Apr 2024

8/10 Good

Orville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigarettes smoking and cigarettes butts on the entrance of the hotel
Stayed 3 nights in Apr 2024

8/10 Good

Cassandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room and facilities. We did not love that we had to run up the stairs to ask if someone could let us up the lift for our pram. Loved the live music and musical references all over the hotel.
Stayed 2 nights in Apr 2024

6/10 Okay

Graciela, Denver

Stayed 2 nights in Apr 2024

10/10 Excellent

ayman, New Smyrna Beach

Stayed 2 nights in Mar 2024

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Eric

Stayed 1 night in Apr 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Ludy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not possible to check in early, we need to pay 80 euros for upgrade out room and the safe box in the room is broken, and maintenance staff need to come to replace the battery.
Stayed 2 nights in Apr 2024

10/10 Excellent

Enrique

Stayed 3 nights in Apr 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellence
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Stayed 3 nights in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

sebastien

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Staff wanted to charge me for my baby traveling with us(booked a king size bed because she sleeps with us still).Rooms are inside inner court with DJ events and parties so very noisy, you cannot aerate your room(not ours) smells like cigarette and its stuffed up. Would not recommend .
Stayed 2 nights in Apr 2024

10/10 Excellent

Delmary

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2024

8/10 Good

Arch

Liked: Cleanliness, staff & service, property conditions & facilities
The entrance to the hotel had a very steep set of steps to climb to gain entry. There was no bellman on duty and dragging luggage up those steps was very difficult. I don’t see how a wheel chair bound guest would get in.
Stayed 1 night in Mar 2024