Within a 15-minute walk of this Arganzuela hotel, you'll find El Retiro Park and Prado Museum. Puerta del Sol and Gran Via Street are also within 2 miles (3 km).
Dining, 24-hour fitness
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. You'll appreciate the seasonal outdoor pool, poolside bar, and concierge services.
Jun 12, 2022 by Your Stay at Hard Rock Hotel Madrid.
Dear Claude, First of all, I would like to thank you personally for choosing Hard Rock Hotel Madrid for such a special stay and for sharing this fabulous review with us. Both myself and my entire team are really happy to read your words and know that we have managed to make your stay such a memorable experience. We are proud that our efforts and motivation translate into such a nice stay. I really hope this was just one of many more stories to live together! All the best, Raul Palomo, General Manager.
Apr 17, 2022 by Your stay at Hard Rock Hotel Madrid
Dear Erwin, first, we would like to thank you for choosing Hard Rock Hotel during your last visit to the city. Our main goal is that our guests enjoy unforgettable experiences. We are really sorry about the comment of your room, do not hesitate that we will take note of everything in order to improve our service. The whole band is looking forward to welcoming you again very soon to continue living new moments together. All the best. Raúl Palomo General Manager.
The following facilities or services will be unavailable from October 25 2022 to April 1 2023 (dates subject to change):
Hard Rock Hotel Madrid offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hard Rock Hotel Madrid. This 4.5-star Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Sessions - This restaurant overlooks the pool and garden.
GMT+1 - Onsite lobby lounge.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.