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Hard Rock Hotel Madrid

4.5 star property
4.5-star luxury hotel near National Prado Museum, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite | Down comforters, minibar, in-room safe, desk
Creator video
Reception
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Ronda de Atocha 17, Madrid, 28012
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪16 min walk‬
  • Place, Gran Via
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Classic King Room

Down comforters, minibar, in-room safe, desk

Classic King Room

  • Sleeps 2

View all photos for Deluxe King Room with Garden View

Down comforters, minibar, in-room safe, desk

Deluxe King Room with Garden View

  • Sleeps 2

View all photos for Gold Suite with Terrace

Down comforters, minibar, in-room safe, desk

Gold Suite with Terrace

  • Sleeps 2

Silver Suite

  • Sleeps 4

View all photos for Rock Star Suite

Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • Sleeps 2

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(171 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | Down comforters, minibar, in-room safe, desk

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

Rock Star Suite | Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

Down comforters, minibar, in-room safe, desk

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(68 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | Down comforters, minibar, in-room safe, desk

Deluxe Room (Family)

9.2 out of 10
Wonderful
(12 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Down comforters, minibar, in-room safe, desk

Superior Twin Room, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

9.2 out of 10
Wonderful
(21 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room With City View

Shower, rainfall showerhead, free toiletries, hair dryer

Superior Twin Room With City View

  • Sleeps 2

View all photos for Superior King Room With City View

Down comforters, minibar, in-room safe, desk

Superior King Room With City View

  • Sleeps 2

View all photos for Family Deluxe

Down comforters, minibar, in-room safe, desk

Family Deluxe

  • Sleeps 3

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2

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About the neighborhood

Madrid

Arganzuela stay.At this Arganzuela hotel, you'll be steps from Museo Nacional Centro de Arte Reina Sofía and within a 15-minute walk of National Prado Museum. Puerta del Sol and Plaza Mayor are also within 2 miles (3 km).

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.1 miles
  • Plaza de Santa Ana - 13 min walk - 0.7 miles
  • Puerta del Sol - 16 min walk - 0.9 miles
  • Gran Via - 18 min walk - 1.0 mile
  • Plaza Mayor - 19 min walk - 1.0 mile

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪Sessions - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪El Jardín de Arzábal - ‬3 min walk
  • ‪Ra-Men Kagura - ‬4 min walk

About this property

Hard Rock Hotel Madrid

4.5-star luxury hotel near National Prado Museum, connected to a rail/subway station
Hard Rock Hotel Madrid offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

  • 161 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

How close is Hard Rock Hotel Madrid to the airport?

Hard Rock Hotel Madrid is 13 mi (22-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on Apr 19, 2026 start from $225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel Madrid have an airport shuttle?

Airport shuttle services are not available at Hard Rock Hotel Madrid.

Does Hard Rock Hotel Madrid offer free breakfast?

Free breakfast isn’t provided at Hard Rock Hotel Madrid, but buffet breakfast is offered for a fee of EUR 24 for adults and EUR 13.5 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hard Rock Hotel Madrid?

No, there is no casino at this hotel, but Casino Gran Via (5-min drive) is nearby.

What time is check-in at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hard Rock Hotel Madrid?

Free parking is not available at this hotel.

Does Hard Rock Hotel Madrid have a pool?

Hard Rock Hotel Madrid features a seasonal outdoor pool. Guests can enjoy pool access from 11:00 AM to 7:00 PM.

Does Hard Rock Hotel Madrid have a restaurant?

Hard Rock Hotel Madrid is home to Sessions, which features pool views.

Does Hard Rock Hotel Madrid have a spa?

There are no spa services available at this hotel.

How close is Hard Rock Hotel Madrid to downtown Madrid?

Hard Rock Hotel Madrid is 0.8 mi away from Madrid.

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1964 out of 2637 reviews
Rating 8 - Good. 458 out of 2637 reviews
Rating 6 - Okay. 133 out of 2637 reviews
Rating 4 - Poor. 52 out of 2637 reviews
Rating 2 - Terrible. 30 out of 2637 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Laurel

Stayed 1 night in Dec 2025

10/10 Excellent

Katerine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is my go to hotel whenever I’m in Madrid, it never disappoints. Monica, Samuel, Destiny, Pablo, Julia, and Juan (and the rest of the team, sorry I can’t remember everyone’s names) consistently go above and beyond to make our stay smooth and enjoyable. Also, the shows are really great. There’s entertainment every time, live bands and new talents too. Shoutout to Ana Camila & Destiny, and Soul Drivers for a fantastic performance as always. I highly recommend this hotel!
Stayed 4 nights in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle Gonzalez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent and great service!!!
Stayed 5 nights in Jan 2026

8/10 Good

Kiyoko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jan 2026

4/10 Poor

Khedijah

My booked was city view they give me other said and when i am goold member in expedia they dont care
Stayed 6 nights in Dec 2025

10/10 Excellent

rayden

Traveled with partner
Liked: Amenities
Breakfast was great. Rooms were well maintained. Service was awesome from everyone in staff.
Stayed 7 nights in Dec 2025

10/10 Excellent

Sergio

Stayed 1 night in Dec 2025

10/10 Excellent

Eric R

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless, staff were super friendly and it was in great location.
Stayed 3 nights in Dec 2025

10/10 Excellent

yesika

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from staff to room to accommodations
Stayed 5 nights in Dec 2025

10/10 Excellent

Nelson

Stayed 3 nights in Dec 2025

4/10 Poor

James Christopher

Traveled with partner
Disliked: Staff & service, amenities
This was poor for a Hard Rock Hotel, it’s small, noisy (considering HR prides itself on soundproof rooms) very limited amenities, small dining area, shared ground floor lobby for all activities leads to a cold space (supplemental heating all around restaurant). This could be so much more but ranks as my worst HR experience. Madrid itself was vibrant.
Stayed 3 nights in Dec 2025

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room, amenities, staff, location.... all exceeded my expectations. I highly recommend Hard Rock Hotel Madrid!!!!!!
Stayed 12 nights in Oct 2025

10/10 Excellent

Jeck, FPO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is Big and clean. Staff are very friendly and helpful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maqbul

Liked: Cleanliness, property conditions & facilities
Easy check in. Excellent service. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, great staff good food!
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. We were upsold a ‘city view’ room but basically that faced the street rather than the inner part of the hotel. Maybe suited for the summer but it wasn’t worth it for winter. The view from the 5th floor isn’t high enough to see the city. The room was spacious. The bathroom was pod style with separate bathroom and shower room with frosted glass as you enter. The hotel is located near Atocha train station and an easy journey to Toledo.
Stayed 1 night in Dec 2025

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Emilio David

Stayed 2 nights in Dec 2025

10/10 Excellent

john

Stayed 1 night in Dec 2025

8/10 Good

Malik

Stayed 2 nights in Dec 2025

6/10 Okay

Linda

Check in employee didn’t care that I had problems entering the hotel when I asked about elevators. She indicated elevators did exist but it is for wheelchair bound or other persons with mobility issues (that can be observed). I ended up dropping my food on the stairs outside of the hotel when I got tangled up. Tread carefully with luggage and other items. Same person ended up indicating that I didn’t have breakfast attached to my hotel stay which I expected. I got the distinct feeling she wanted me to pay for breakfast daily at the hotel. I got food (that was scattered on the front steps of the hotel) from Burger King around the corner. On top of that there is a Starbucks, McDonald’s, Dunkin Doughnuts, and KFC around the other corner. Felt generally safe in the area but one night did get the feeling that something was following me after I didn’t answer him. It’s probably safer physically as well as more things to eat and shop if you as a tourist stay at Gran Via.
Stayed 6 nights in Dec 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the check-in process was effortless. This was the fifth hotel that I stayed at during my European vacation, and it was by far the best experience out of them all. It was a great way to end my trip.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ilse

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff is super friendly. I highly recommend it.
Stayed 3 nights in Dec 2025