Book Sercotel Hotels rooms in Madrid Centro

"The desk person was not really knowledgeable, it was my second time at Riu, I told her but the room she gave us was without view and small! Then I complaint to the manager who is a very efficient, professional with good customer service and with extreme courtesy he gave us a nice room with view. "

"Loved the boutique hotel , amazing location. "

"Mattress was uncomfortable. It does not match a great hotel such as the Emperador. Same goes for lack of light in the bathroom area. As for the rest, this hotel is a beautiful, well loccated property with an excellent staff."

"Great Stay in brilliant location"

"Incredible property and experience. Highly recommend. "

"Great location, rooms and service. Breakfast spread was fabulous as well. "