Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property
Spa hotel near Plaza de España - Princesa

Choose dates to view prices

Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Rooftop terrace
2 bars/lounges, poolside bar
Front of property - evening/night
Rooftop terrace
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available

Explore the area

View in a map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Royal Palace of Madrid
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

Premier Room

  • Sleeps 2

Family Supreme Room

  • Sleeps 3

Deluxe Room

  • Sleeps 2

Royal Suite Red Level

  • Sleeps 2

Deluxe Room

9.8 out of 10
Exceptional
(12 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premier Room

9.6 out of 10
Exceptional
(27 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Room

9.4 out of 10
Exceptional
(16 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Supreme Room Red Level

9.6 out of 10
Exceptional
(9 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Master Suite Red Level

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Velazquez Penthouse Suite Red Level

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Margarita Presidential Suite Red Level

  • 1399 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

The Royal Suite

  • 2152 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Supreme Room

10.0 out of 10
Exceptional
(9 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Red Level, Junior Suite, Terrace

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Supreme Room Red Level (2 adults+ 2 children)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Premium King Room

  • Sleeps 2

Supreme King Room

  • Sleeps 2

Supreme Twin Room

  • Sleeps 2

Deluxe Red Level Twin Room

  • Sleeps 2

Junior King Suite Red Level

  • Sleeps 2

Junior Twin Suite Red Level

  • Sleeps 2

One Bedroom King Suite Red Level

  • Sleeps 2

One Bedroom Twin Suite Red Level

  • Sleeps 2

One Bedroom Master Twin Suite Red Level

  • Sleeps 2

Presidential Penthouse Twin Suite Red Level

  • Sleeps 2

Family Room (3+1)

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms (Red Level)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

Red Level, Suite, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

Suite, 2 Bedrooms (Red Level, 4+1)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 4 Twin Beds

Supreme Room Redlevel

  • Sleeps 2

Two Bedroom Suite Redlevel

  • Sleeps 4

Three Bedroom Suite Red Level

  • Sleeps 8

Junior Suite Redlevel

  • Sleeps 4

One Bedroom Suite Redlevel

  • Sleeps 4

Junior King Suite With Terrace Red Level

  • Sleeps 2

Classic Queen Room

  • Sleeps 2

One Bedroom Master King Suite Red Level

  • Sleeps 2

Presidential Penthouse Suite Red Level

  • Sleeps 2

Supreme Room

  • Sleeps 3

One Bedroom Master Suite Redlevel

  • Sleeps 4

Junior Suite With Terrace Redlevel

  • Sleeps 4

Penthouse Suite Redlevel

  • Sleeps 4

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About the neighborhood

Madrid

Heart of Madrid.A stay at this Madrid Centro hotel places you steps from Royal Theatre and within a 5-minute walk of Plaza de España - Princesa. Plaza de Oriente and Sabatini Gardens are also within half a mile (1 km).

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.1 miles
  • Plaza de Oriente - 2 min walk - 0.1 miles
  • Royal Theatre - 2 min walk - 0.1 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Royal Palace of Madrid - 5 min walk - 0.3 miles

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Tierra Burrito Bar - ‬3 min walk
  • ‪El Rey De Los Tacos - ‬1 min walk
  • ‪Tap Room Opera - ‬2 min walk
  • ‪El Café de la Ópera - ‬1 min walk
  • ‪Beer Station - ‬3 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Spa hotel near Plaza de España - Princesa
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers its guests a full-service spa, a health club, and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A seasonal outdoor pool, a rooftop terrace, and a library are also featured at the business-friendly Palacio de los Duques Gran Meliá - The Leading Hotels of the World. Parking is available for a fee.

This Madrid hotel is smoke free.

  • 179 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1851
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 179 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 35 per night)
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 42 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Library
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 80 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Frequently asked questions

How close is Palacio de los Duques Gran Meliá - The Leading Hotels of the World to the airport?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World is 10.5 mi (25-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

As of Dec 12, 2025, prices found for a 1-night stay for 2 adults at Palacio de los Duques Gran Meliá - The Leading Hotels of the World on Dec 17, 2025 start from $374.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have an airport shuttle?

Airport shuttle services are not available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World offer free breakfast?

Free breakfast isn’t provided at Palacio de los Duques Gran Meliá - The Leading Hotels of the World, but buffet breakfast is offered for a fee of EUR 42 per person. It's available every day from 7 AM to 11:00 AM.

Is there a casino at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

No, there is no casino at this hotel, but Casino Gran Via (10-min walk) is nearby.

What time is check-in at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Free parking is not available at this hotel. Valet parking is available for EUR 35 per day.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a pool?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World features a seasonal outdoor pool.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a restaurant?

There are 2 onsite restaurants, offering options like Spanish cuisine, garden views, and brunch.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a spa?

This hotel has a spa, which features body wraps, body scrubs, and massages.

How close is Palacio de los Duques Gran Meliá - The Leading Hotels of the World to downtown Madrid?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World is 0.4 mi away from Madrid.

Reviews

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 731 out of 846 reviews
Rating 8 - Good. 84 out of 846 reviews
Rating 6 - Okay. 20 out of 846 reviews
Rating 4 - Poor. 7 out of 846 reviews
Rating 2 - Terrible. 4 out of 846 reviews

Reviews

10/10 Excellent

CARMEN, Rancho Santa Margarita

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best check in and hotel experience I’ve ever had. The staff is absolutely dynamite and treat you like they absolutely adore you. Would definitely stay again and again and again. Room was absolutely beautiful and the club lounge and breakfast was amazing as well. The perfect hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Traveled with family
Liked: Amenities
Fabulous location with close proximity to the Opera House, Palace and Gran Via (shopping). Wonderful staff, super comfortable rooms with fabulous black out curtains- slept like a baby! At night- hopped up to the 7th floor rooftop bar for an evening snack and drink with a wonderful view of the palace and opera house. Highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Antony James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we were looked after and made to feel very welcome. All the staff were attentive, efficient and thoroughly professional. No hesitation in returning to this hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No spa
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrew Robert William, Edinburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just back from a short stay. Excellent hotel overall with good dining options. What really stood out to us was the helpfulness and friendliness of all the staff we dealt with. The only minor quibble was that the gym, although quite well equipped, was a bit cramped.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andres, Atlanta

Stayed 1 night in Sep 2025

10/10 Excellent

Adriana

Stayed 4 nights in Jul 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Walter, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Rikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I have stayed in.
Stayed 5 nights in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful. Small pool though
Stayed 5 nights in Aug 2025

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just wonderful

This hotel is absolutely fabulous in every way- the whole ambiance, the Rooms, the staff and the food … just everything is amazing. I totally recommend the red level for the excellent room comfort and the complimentary food and drink in the red level lounge … I can’t wait to go back
Stayed 3 nights in Aug 2025

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. High quality service. Turn down at night with water, chocolate, and slippers was an excellent touch. Staff always greeted me by name. I did a Thai massage in the spa- top notch! The pool isn't amazing but we weren't really there for that.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrzej

Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spectacular. Instead 5 star, it should be rated. 10 star. The staff was unbelievable, courteous outstanding service to the customer
Stayed 2 nights in Jul 2025

10/10 Excellent

Edgar, La Entrada

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio al cliente, muy amables
Stayed 3 nights in Jul 2025

10/10 Excellent

samir

Stayed 6 nights in Jul 2025

10/10 Excellent

lindsay

Stayed 4 nights in Jul 2025

10/10 Excellent

Manny, Mississauga

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service , clean hotel and an amazing spa
Stayed 2 nights in Jun 2025

10/10 Excellent

Stella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property excellent customer service especially the staff!
Stayed 5 nights in Jul 2025

10/10 Excellent

Deepankar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms and service. Breakfast spread was fabulous as well.
Stayed 3 nights in Jun 2025