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Melia Madrid Serrano

4-star hotel near U.S. Embassy

Choose dates to view prices

Where to?

Dates

June 2025

24

July 2025

Restaurant

Creator video

Seasonal outdoor pool, open noon to 7:00 PM, pool umbrellas

Lobby sitting area

Front of property

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Bar
Parking available
Gym
Room service

Explore the area

Calle de Claudio Coello, 139, Madrid, Madrid, 28006

Bernabéu Stadium
‪3 min drive‬
Gran Via
‪3 min drive‬
Puerta del Sol
‪4 min drive‬
Madrid (MAD-Adolfo Suárez Madrid-Barajas)
‪11 min drive‬

Room options

Triple Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Triple Room

Exceptional

280 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Room (3+1)

Exceptional

323 sq ft
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Room (2+2)

Very good

323 sq ft
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Room (1+3)

323 sq ft
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Communicated Room

Exceptional

538 sq ft
Sleeps 4
1 Queen Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Grand Premium (2+2)

431 sq ft
Sleeps 4
1 Double Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium The Level Room

Wonderful

301 sq ft
Sleeps 2
1 Double Bed OR 2 Twin Beds

The Level Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

The Level Room

Excellent

280 sq ft
Sleeps 2
1 Double Bed OR 2 Twin Beds

Melia Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Melia Room

Wonderful

237 sq ft
Sleeps 2
1 Queen Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room

Wonderful

269 sq ft
Sleeps 2
1 Queen Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Supreme Room

Excellent

269 sq ft
Sleeps 2
1 Queen Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Room

Exceptional

269 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Grand Premium The Level (2+1)

Exceptional

431 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite (The Level (3+1))

538 sq ft
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite (The Level (2+2))

538 sq ft
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Grand Premium The Level

431 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room (Premium Communicated Room (4+1))

431 sq ft
Sleeps 5
1 Queen Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room (Premium The Level (2+1))

237 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room (Premium The Level (3 AD))

280 sq ft
Sleeps 3
1 Double Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

The Level Junior Suite

Exceptional

538 sq ft
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Room ((2+1))

Exceptional

323 sq ft
Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Lobby

Premium The Level Room

Sleeps 3
1 Double Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Melia Room

Sleeps 2
1 King Bed OR 2 Twin Beds

Melia Twin Room

Sleeps 2
2 Twin Beds

The Level Premium Room

Sleeps 2
1 Double Bed OR 2 Twin Beds

Lobby

The Level Room

Sleeps 2
1 Double Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Connecting Room

Sleeps 4
1 Double Bed OR 2 Twin Beds

Lobby

The Level Grand Premium Room

Sleeps 2
1 Double Bed OR 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Room

Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium Room Communication

Sleeps 4
1 Queen Bed OR 2 Twin Beds

The Level Junior Suite

Sleeps 4
2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Lobby

Junior Suite The Level

Sleeps 4
1 Double Bed OR 2 Twin Beds

Melia King Room

Sleeps 2
1 King Bed

The Level Twin Room

Sleeps 2
2 Twin Beds

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Outdoor pool

Parador De Alcala

Alcala de Henares

Pool
Hot Tub
Spa
Free WiFi

$107 nightly

$118 total

Total includes taxes and fees

Jul 24 - Jul 25

About the neighborhood

Madrid

Central Madrid getaway .With a stay at this Salamanca hotel, you'll be within half a mile (1 km) of U.S. Embassy and 2 miles (3 km) of Bernabéu Stadium. WiZink Center and Gran Via are also within 2 miles (3 km).

What's nearby

WiZink Center - 3 min drive - 1.2 miles
Bernabéu Stadium - 3 min drive - 1.6 miles
Gran Via - 3 min drive - 1.4 miles
Prado Museum - 4 min drive - 1.8 miles
Puerta del Sol - 4 min drive - 1.8 miles

Getting around

Nunez de Balboa Station - 6 min walk
Madrid Recoletos Station - 20 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

‪El Asador de Aranda - ‬2 min walk
‪Makkila - ‬2 min walk
‪Naked & Sated - ‬3 min walk
‪Nájera Plus - ‬1 min walk
‪29 Fanegas - ‬2 min walk

About this property

Melia Madrid Serrano

4-star hotel near U.S. Embassy

Melia Madrid Serrano offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5640 square feet (524 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Melia Madrid Serrano. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

1 building

340 guestrooms or units

7 levels

Meeting rooms

5640 sq ft of conference space

524 sq m of conference space

Built in 1975

Deli

Childcare (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business center (24 hours)

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Newspapers in lobby (free)

Television in lobby

Elevator

No smoking on site

Water dispenser

Bar or lounge

Dining venue

Melia Madrid Serrano offers 340 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

Similar properties

Lobby

Free WiFi
Restaurant
Air conditioning
Gym

$193 nightly

Jul 23 - Jul 24

Total includes taxes and fees

Property amenities

Family friendly

Babysitting (surcharge)
In-room crib
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
Offsite parking available (EUR 25 per day)
Self parking on site (EUR 25 per day)

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Things to do

Bicycle tours
Gym
Seasonal outdoor pool
TV in common areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (63 inch wide door)
Front entrance ramp
Magnifying mirror
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible restaurant

Room amenities

Entertainment

LCD TV with cable/satellite channels

Bedroom

Blackout drapes
Egyptian cotton sheets
Free crib
Pillow menu

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Food and drink

Minibar
Room service

More

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board on request
Laptop workspace
LED lighting
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
Self parking fee: EUR 25 per day
Nearby parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

This property provides central air conditioning and heating (availability based on the season).

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open May 25 and close September 10.
Pool access available from noon to 7:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Madrid Serrano Hotel

Meliá Galgos Hotel

Melia Galgos Hotel Madrid

Meliá Galgos Hotel Madrid

Meliá Galgos Madrid

Melia Hotel Galgos

Meliá Serrano Hotel

Meliá Serrano

Meliá Galgos

Meliá Madrid Serrano Galgos

Meliá Madrid Serrano

Melia Madrid Serrano Hotel

Melia Madrid Serrano Madrid

Melia Madrid Serrano Hotel Madrid

Frequently asked questions

How close is Melia Madrid Serrano to the airport?

Melia Madrid Serrano is 7.5 mi (12-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Melia Madrid Serrano?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Melia Madrid Serrano on Jun 29, 2025 start from $239.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Melia Madrid Serrano have an airport shuttle?

Airport shuttle services are not available at Melia Madrid Serrano.

Does Melia Madrid Serrano offer free breakfast?

Free breakfast isn’t provided at Melia Madrid Serrano, but buffet breakfast is offered for a fee of EUR 35 for adults and EUR 17.5 for children.

Is there a casino at Melia Madrid Serrano?

No, there is no casino at this hotel.

What time is check-in at Melia Madrid Serrano?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Melia Madrid Serrano?

Free parking is not available at this hotel. Self parking is available for EUR 25 per day.

Does Melia Madrid Serrano have a pool?

Melia Madrid Serrano features a seasonal outdoor pool. Guests can enjoy pool access from noon to 7:00 PM.

Does Melia Madrid Serrano have a restaurant?

Yes, there is a restaurant on site.

Does Melia Madrid Serrano have a spa?

There are no spa services available at this hotel.

How close is Melia Madrid Serrano to downtown Madrid?

Melia Madrid Serrano is 1.6 mi away from Madrid.

Melia Madrid Serrano Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

George

Mar 24, 2025

Stayed 1 night in Mar 2025

6/10 Okay

Joanna

Mar 22, 2025

Liked: Cleanliness, room comfort

Disappointing customer service experience

Starting at check in, I enquired about upgrading to use level lounge which I have used many times at the sister property Melia Castilla. The price was extremely high and I asked did they could reduce this cost but to no avial, which was disappointing. I was then allocated a very dark interior room with very little sunlight. I asked to move rooms and was offered a light larger room on the 2nd floor, however the street noise was extremely loud and as I had to work for the day, this was not going to work. I als to move rooms yet again and was moved to the 4th floor with a view of the side street so quieter and I excepted. Thought the room moving process I was made to feel like an inconvenience from reception staff, despite my valid reasons, the staff were not friendly and this was a huge disappointment. Always ask for a new room if you are not entirely happy with the first choice as this properly has many difference options for the same room category. The towels in the room are rough, not fluffy and soft like other Melia properties and the hotel itself is looking very tired. The walls all need a lick of paint, especially in the corridors and the windows in the corridors need replacing. On the flip side, the bar staff were nice and friendly and provided a good atmosphere for an evening drink. The breakfast was outstanding. 10/10. a disappointing stay, Melia need to step up on customer service training and remind staff here that The customer is always right!!

Stayed 2 nights in Mar 2025

10/10 Excellent

Sheila

Mar 19, 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Lorraine

Traveled with group

Mar 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy conveniente la ubicación

Stayed 2 nights in Mar 2025

2/10 Terrible

Ana

Mar 16, 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

salvador, doral

Traveled with partner

Mar 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente muy lujoso y bien ubicado

Stayed 2 nights in Feb 2025

8/10 Good

Manuel

Traveled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient

Stayed 2 nights in Feb 2025

10/10 Excellent

Alicia

Feb 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

10/10 Excellent

Froy

Feb 25, 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Traveled with family

Feb 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Feb 2025

10/10 Excellent

Carlos E Alba, DALLAS

Business traveler

Feb 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location and staff, great buffet breakfast, and great rooms. All for a reasonable price.

Stayed 18 nights in Jan 2025

8/10 Good

Jose

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Dec 2024

10/10 Excellent

MANOLA

Traveled with family

Jan 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay and the food.

Stayed 4 nights in Dec 2024

8/10 Good

Stephen

Business traveler

Jan 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Daniel Marie

Jan 25, 2025

Stayed 1 night in Jan 2025

8/10 Good

Alberto

Jan 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Jan 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Location and property

Stayed 2 nights in Jan 2025

8/10 Good

Juan

Traveled with family

Jan 18, 2025

Liked: Cleanliness, staff & service, amenities

La ubicación, y la zona del bar. Excelentes!! La crítica son los colchones de las camas. No son buenos.

Stayed 6 nights in Dec 2024

10/10 Excellent

Ambar

Traveled with family and small children

Jan 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very friendly and helpful. Very clean. Close to all the shops and restaurants. Would definitely stay here again.

Stayed 2 nights in Jan 2025

8/10 Good

Jose

Traveled with family

Jan 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 4 nights in Jan 2025

10/10 Excellent

EDUARDO

Traveled with family and small children

Jan 14, 2025

Liked: Amenities

Muy buen servicio, muy limpio y en el mejor sitio

Stayed 5 nights in Jan 2025

8/10 Good

Antonio

Traveled with family

Jan 10, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Jan 2025

10/10 Excellent

Emmanuel Ramon

Traveled with family

Jan 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely comfortable

Stayed 7 nights in Dec 2024

2/10 Terrible

Jorge Luis

Traveled with family

Jan 6, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

En invierno apagan el sistema de climatización y el calor es terrible al punto que tuve que dormir con las ventas abierta

Stayed 1 night in Jan 2025

8/10 Good

Jose

Jan 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 1 night in Dec 2024

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