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HA San Mateo Suites

3.0 star property
3-star hotel near Gran Via

Choose dates to view prices

Photo gallery for HA San Mateo Suites

Espresso maker
Front of property
Reception
Property entrance
1 bedroom, minibar, desk, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
21 Calle de San Mateo, Planta 2, Madrid, Madrid, 28004
  • Gran Via
    ‪11 min walk‬
  • Puerta del Sol
    ‪16 min walk‬
  • Plaza Mayor
    ‪19 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Double Room

1 bedroom, minibar, desk, free WiFi

Double Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, minibar, desk, free WiFi

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

1 bedroom, minibar, desk, free WiFi

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Madrid

City center stay.Within a 15-minute walk of this Madrid Centro hotel, you'll find Gran Via and Paseo de la Castellana. Puerta del Sol and Prado Museum are also within 2 miles (3 km).

What's nearby

  • Gran Via - 11 min walk - 0.6 miles
  • Puerta del Sol - 16 min walk - 0.9 miles
  • Prado Museum - 18 min walk - 1.0 mile
  • Plaza Mayor - 19 min walk - 1.0 mile
  • Royal Palace of Madrid - 3 min drive - 1.4 miles

Getting around

  • Alonso Martinez Station - 4 min walk
  • Madrid Recoletos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪Villa Capri - ‬2 min walk
  • ‪Kohi - ‬2 min walk
  • ‪Azotea Forus Barceló - ‬3 min walk
  • ‪Makkila - ‬1 min walk
  • ‪Bebida 09 - ‬1 min walk

About this property

HA San Mateo Suites

3-star hotel near Gran Via
Public spaces have free WiFi.
  • 18 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
HA San Mateo Suites offers 18 air-conditioned accommodations with minibars and espresso makers. Smart televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Languages

English, Spanish

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  • Air conditioning
  • Breakfast available
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The price is $72
Aug 25 - Aug 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend full breakfast available 9:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Accessibility

  • No elevator

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Madrid Suites San Mateo Hostal
Suites San Mateo Hostal
Madrid Suites San Mateo
HA San Mateo Suites Hotel
HA San Mateo Suites Madrid
HA San Mateo Suites Hotel Madrid

Frequently asked questions

How close is HA San Mateo Suites to the airport?

HA San Mateo Suites is 9.1 mi (26-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at HA San Mateo Suites?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at HA San Mateo Suites on Aug 24, 2025 start from $68.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HA San Mateo Suites have an airport shuttle?

Airport shuttle services are not available at HA San Mateo Suites.

Does HA San Mateo Suites offer free breakfast?

Free breakfast isn’t provided at HA San Mateo Suites, but full breakfast is offered for a fee of EUR 15 for adults and EUR 15 for children.

Is there a casino at HA San Mateo Suites?

No, there is no casino at this hotel, but Casino Gran Via (11-min walk) and Casino de Madrid (14-min walk) are nearby.

What time is check-in at HA San Mateo Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at HA San Mateo Suites?

Free parking is not available at this hotel.

Does HA San Mateo Suites have a pool?

HA San Mateo Suites does not have a pool.

Does HA San Mateo Suites have a spa?

There are no spa services available at this hotel.

How close is HA San Mateo Suites to downtown Madrid?

HA San Mateo Suites is 0.7 mi away from Madrid.

HA San Mateo Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 66 out of 200 reviews
Rating 8 - Good. 83 out of 200 reviews
Rating 6 - Okay. 28 out of 200 reviews
Rating 4 - Poor. 13 out of 200 reviews
Rating 2 - Terrible. 10 out of 200 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pleasant stay. Room was a bit small for my liking but if you want a convenient location in the city to just sleep & shower, this place is perfect. Walls are pretty thin so don’t plan on sleeping in because you’ll most definitely be woken up by everything going on outside your door.
Stayed 2 nights in May 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Rrr
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great central place to stay.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very helpful. Printed some museum tickets for us and switched our room to a street view room with a balcony. The room was large, comfy, and lovely.
Stayed 2 nights in Mar 2025

10/10 Excellent

Linette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel
Stayed 1 night in Feb 2025

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean, well located, good staff but extremely small rooms! Specially beds and bathrooms!
Stayed 3 nights in Jan 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Tiny room in noisy, poor repair. Good location

Hmmmm. Calling them "suites" is a stretch. The smaller room that we initially booked was very small. It was acceptable for a younger, single person but not a couple. Luckily the toilet valve was leaking, so the cistern topped up every two minutes, which was disturbingly noisy and the shower controller was broken, so we were moved to a larger, bigger room after one night. The vaccuum device in the toilet activated every five minutes or so, but at that point we'd given up on the property. The location was very good, the linen and bed clean and the recep guy very pleasant and helpful, but we'll not be using this or any other properties of this chain again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable stay, staff soo kind and helpful. definitely recommended
Stayed 2 nights in Dec 2024

10/10 Excellent

Jaime

Just great

Was great and the people very friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

leymir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really clean, staff is friendly and it’s super close to La gran via!
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jake

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

glo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk to Gran Via and touristic areas
Stayed 3 nights in Jul 2024

6/10 Okay

Luiggi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there for 3 nights as a solo traveler. Location was convenient to the metro and walkable to most areas. Didn’t interact with staff much but they were super friendly and let me check in early. Room covered all your basic necessities and I appreciated the A/C and fast wifi. Keep in mind bathroom is private but no separate partition with room (didn’t mind as a solo traveler). Shower had a really great water pressure. Walls are a bit thin, where you can hear normal sounds from other guests (if you are a light sleeper, bring ear plugs). Overall it was a good place.
Stayed 3 nights in Aug 2024

10/10 Excellent

Philmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You honestly cant get a better hotel in Madrid for the price that you're paying! Youre literally in the heart of Madrid. With that being said, most of the tourist attractions are walking distance. As far as the hotel room, it had a Comfortable bed, strong A/C (definitely a must if you're visiting during the summer), decent sized restroom with a great shower. This is the first place I would try to book if I come back to Madrid.
Stayed 7 nights in Jul 2024

4/10 Poor

Guilherme

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

O

Ar condicionado sem funcionar direito, a noite toda pingando e molhou minha mala
Stayed 1 night in Jul 2024

10/10 Excellent

Le Anrei Conrado

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice and option very near the METRO Madrid and other tourist spots. safe walking even at midnight!
Stayed 3 nights in Jul 2024

8/10 Good

James John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to various attractions, museums, parks around Madrid. Easy access.
Stayed 4 nights in Jul 2024

2/10 Terrible

NAIRA

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I notified Expedia and hotel that. I will stay only 2 days instead of 3 days. I didn’t get a refund even though I requested 5 days before my stay. Location is good but propert is very old and dark rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephanie

Todos fueron excelente
Stayed 3 nights in Jul 2024

6/10 Okay

ying nuo

Traveled with family
hard to find it
Stayed 3 nights in May 2024