52.0% Based on 1977 reviews TripAdvisor Traveler Rating 4 out of 5

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Hotel Description

Family-friendly 4-star hotel near Prado Museum

Heart of Madrid

A stay at this Salamanca hotel places you within half a mile (1 km) of El Retiro Park and 2 miles (3 km) of Prado Museum. Las Ventas and Plaza Mayor are also within 3 miles (5 km).

Family-friendly fun

The hotel's outdoor pool, fitness center, and 2 bars/lounges are among the featured amenities. There's fun for all ages with a free kid's club and a playground, and supervised childcare is an added bonus. Enjoy a meal from the restaurant and perks like free WiFi.

Free WiFi, refrigerators

The 790 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include refrigerators, minibars, and LED TVs with satellite channels.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$98 per night

Executive Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

52.0% of guests recommend out of 1977 reviews

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About the Novotel Madrid Center

Location O'donnell 53, Madrid, Madrid 28009

Property Features

Novotel Madrid Center offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Novotel Madrid Center. For a fee, parking is available. This 4-star Madrid hotel is smoke free.

  • 790 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • 23 conference rooms
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 2015
  • Dining venue
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool1
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Madrid (MAD-Adolfo Suarez Madrid-Barajas) (13.1 km / 8.1 mi)
  • Train station: Atocha Cercanías Station (5 km / 3.1 mi)
  • Metro station: O'Donnell Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Madrid Center offers 790 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 37-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Refrigerator
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Eat Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

The hotel's perfect location allows guests to practice a wide range of leisure and entertainment activities in the immediate surroundings.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Bicycle rentals on site
  • Mountain biking nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Novotel Madrid Center

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Self parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Convencion Hotel
  • Convencion Madrid
  • Hotel Convencion
  • Hotel Convencion Madrid
  • Novotel Madrid Center Hotel
  • Novotel Madrid Center

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pets and service animals are not allowed on site.