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5.0 out of 5

"I arrived in Madrid from the Atocha train station and I was able to walk to this hotel within 7 minutes with a heavy suitcase and no problems. Hotel ... " More

By a verified traveler on Tue 25 Jul 2017

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Hotel Description

4-star hotel perfect for exploring Madrid

City center stay

Within a 10-minute walk of this Arganzuela hotel, you'll find Lavapies and Museo Nacional Centro de Arte Reina Sofia. Paseo del Prado and Atocha Station Memorial are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A coffee shop, a snack bar/deli, and express check-out are also on offer.

Free WiFi, LCD TVs

The 122 soundproofed guestrooms offer free WiFi and minibars. LCD TVs come with satellite channels, and other amenities include rainfall showerheads and hair dryers.

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$99* Per night/room Nov 7 - Nov 8

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking (Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Twin Beds, Non Smoking (Plus)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

AC Hotel Carlton Madrid by Marriott ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for AC Hotel Carlton Madrid by Marriott

Everyone (2) Couples (1)
5 out of 5

Very comfortable hote close to train and museum

Pros: Location, bathroom, WIFI
Cons: Free local calls
Location: Atocha train station is very close. Museum Reina Sofia is about 5 minute walk away. Lots of coffee shops and very cool places to eat.
I arrived in Madrid from the Atocha train station and I was able to walk to this hotel within 7 minutes with a heavy suitcase and no problems. Hotel was central to Retiro Park and Reina Sophia Museum and many other places to visit very close by. My room was very nice and the bathroom was excellent. WIFI available was included and it worked well. I had a room on the 6th floor and it was quiet. Bed was comfortable and I had a lovely view of city. The only negative was that the prices of the mini bar which were very high and they charged to make local calls. I guess I was not surprised since this is standard hotel practice. For the price, I would recommend this hotel highly.

Posted by , from Florida on Jul 25, 2017

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5 out of 5
Pros: Hotel was convenient, right at the center of downtown of Madrid.
My trip was excellent with a good price. I would like to recommend to everybody.

Posted by on Feb 22, 2017

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5 out of 5

good hotel

Pros: good price, clean, convenient.
Cons: no face tissue in the bathroom - that would be nice.
Location: there is an art gallery very close by, it is also close to the Atocha train station, Prado, Palacio Real, Plaza Mayor - good location
I liked it a lot - good location, right next to the Atocha train station, and very clean.

Posted by , from San Jose, Calif on Aug 11, 2016

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About the AC Hotel Carlton Madrid by Marriott

Location Paseo de la Delicias 26, Madrid, Madrid 28045

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. Event space at this hotel measures 2519 square feet (234 square meters). A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly AC Hotel Carlton Madrid by Marriott. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 8 levels
  • 2519 sq ft of conference space
  • 234 sq m of conference space
  • Built in 1959
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Madrid Atocha Station (0.6 km / 0.4 mi)
  • Metro station: Palos de la Frontera Station (0.3 km / 0.2 mi)

Room Amenities

AC Hotel Carlton Madrid by Marriott offers 122 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • LCD television
  • Satellite channels
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.

La Galerie - This bar specializes in local cuisine and serves breakfast only.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at AC Hotel Carlton Madrid by Marriott

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 18 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AC Carlton Hotel Madrid
  • AC Carlton Madrid
  • AC Carlton Madrid Hotel
  • AC Carlton Madrid Marriott
  • AC Carlton Marriott
  • AC Hotel Carlton Madrid Marriott
  • AC Hotel Carlton Marriott
  • AC Marriott Madrid
  • Hotel AC Carlton Madrid
  • Marriott Carlton Madrid
  • Ac Carlton Madrid By Marriott
  • AC Hotel Carlton Madrid by Marriott Hotel
  • AC Hotel Carlton Madrid by Marriott Madrid
  • AC Hotel Carlton Madrid by Marriott Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.