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Hostal Santa Cruz

2.0 star property
Hostal near Plaza Mayor in Madrid

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Photo gallery for Hostal Santa Cruz

View from room
Reception
Lobby
Vending machine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Plaza de Santa Cruz, 6, Madrid, Madrid, 28012
  • Plaza Mayor
    ‪3 min walk‬
  • Puerta del Sol
    ‪3 min walk‬
  • Gran Via
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Basic Twin Room

Basic Twin Room | 1 bedroom, desk, laptop workspace, free WiFi

Basic Twin Room

  • 193 sq ft
  • 5 bedrooms
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, desk, laptop workspace, free WiFi

Single Room

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | 1 bedroom, desk, laptop workspace, free WiFi

Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 193 sq ft
  • 5 bedrooms
  • Sleeps 3
  • 1 Double Bed

Double Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Madrid

City center stay.A stay at this Madrid Centro hostal places you steps from Plaza Mayor and a 5-minute walk from Puerta del Sol. Gran Via and Royal Palace of Madrid are also within half a mile (1 km).

What's nearby

  • Plaza Mayor - 3 min walk - 0.2 miles
  • Puerta del Sol - 3 min walk - 0.2 miles
  • Gran Via - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Prado Museum - 13 min walk - 0.7 miles

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Sol Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪Corner Cafe - ‬1 min walk
  • ‪Cerveceria Bar Postas - ‬2 min walk
  • ‪Cafe Bar Sol Mayor - ‬2 min walk
  • ‪cervecería sol mayor - ‬1 min walk
  • ‪Arabay Coffee Madrid - ‬2 min walk

About this property

Hostal Santa Cruz

Hostal near Plaza Mayor in Madrid
Hostal Santa Cruz offers its guests a vending machine, tour/ticket assistance, and a front-desk safe. Public spaces have free WiFi.

This Madrid hostal is smoke free.

  • 16 guestrooms or units
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Hostal Santa Cruz offers 16 air-conditioned accommodations with hair dryers and complimentary toiletries. Digital television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from July 31 2025 to August 31 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hostal Santa Cruz
Hostal Santa Cruz Hostel
Hostal Santa Cruz Hostel Madrid
Hostal Santa Cruz Madrid
Santa Cruz Madrid
Hostal Santa Cruz Hostal
Hostal Santa Cruz Madrid
Hostal Santa Cruz Hostal Madrid

Frequently asked questions

How close is Hostal Santa Cruz to the airport?

Hostal Santa Cruz is 10.8 mi (26-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Hostal Santa Cruz have an airport shuttle?

Airport shuttle services are not available at Hostal Santa Cruz.

Does Hostal Santa Cruz offer free breakfast?

Hostal Santa Cruz does not offer free breakfast.

Is there a casino at Hostal Santa Cruz?

No, there is no casino at this hostal, but Casino de Madrid (7-min walk) and Casino Gran Via (10-min walk) are nearby.

What time is check-in at Hostal Santa Cruz?

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hostal Santa Cruz?

Free parking is not available at this hostal.

Does Hostal Santa Cruz have a pool?

Hostal Santa Cruz does not have a pool.

Does Hostal Santa Cruz have a spa?

There are no spa services available at this hostal.

How close is Hostal Santa Cruz to downtown Madrid?

Hostal Santa Cruz is 0.1 mi away from Madrid.

Hostal Santa Cruz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 181 out of 333 reviews
Rating 8 - Good. 123 out of 333 reviews
Rating 6 - Okay. 22 out of 333 reviews
Rating 4 - Poor. 5 out of 333 reviews
Rating 2 - Terrible. 2 out of 333 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the heart of Madrid
Stayed 2 nights in Apr 2025

10/10 Excellent

martin

Traveled with partner
Very well located near everything
Stayed 3 nights in Mar 2025

10/10 Excellent

Yadira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Very pleasant stay, with an amazing comfortable bed, a private bathroom and room with balcony. Amazing room view to Plaza Santa Cruz. Staff was very nice and very kind. You have many options to eat. Just a few steps from Plaza Mayor. Convenient stores nearby and not overcrowded. Rooms are clean and every day they provided basics.
Stayed 9 nights in Jan 2025

10/10 Excellent

SERGIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación a 70 metros de plaza mayor Cerca restoranes y bares cafeterías y a pocas cuadra de la gran vía Metro a solo 2 cuadras Fácil acceso internet de muy buena calidad y rapido
Stayed 3 nights in Nov 2024

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great room, great view, great location. Clean, safe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and very comfortable

Fantastic location, near a lot of action. A little noise from outside during the night but not too bad. Walkable to many attractions and restaurants and also the train. Not so much a hostel as we know it, but more of a guesthouse. Loved it!
Stayed 3 nights in Nov 2024

8/10 Good

Pearl Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything. Starbucks right below the property makes it more appealing and convenient. But we wish there is a pot of hot water or coffee so we can have an instant coffee at least during late hours of the night or early morning. But overall, it was nice, even though the elevator only fits 2 people and 2 suitcases, we managed.
Stayed 4 nights in Oct 2024

6/10 Okay

Cheng Tien

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert C, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great.We had a most enjoyable stay. Would be great if there was access to a fridge.
Stayed 4 nights in Sep 2024

8/10 Good

Marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La ubicacion es perfecta para caminar disfrutar la ciudad.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Person who checked us in (didn’t get her name) was very friendly and helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and people
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing location, comfy bed and very clean room. Excellent service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at this beautiful hotel. The room I’ve stayed at had two balconies with lovely city view, quiet once you close the balcony doors, spacious, extremely clean and safe. This hotel is nearby many of the attractions, point of interest, friendly staff and the airport journey is much easier once you understand the metro lines. I highly recommend this hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

David

Liked: Property conditions & facilities, room comfort

Would definitely stop there again

Fantastic location , very clean , rooms small but functional. Room 6 had a very nice balcony over looking the square . Overall a very nice 3 nights stay would definitely stop there again. Visited May this year recommend doing a walking tour.
Stayed 3 nights in May 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cold because there was no heaters, and was noisy.
Stayed 2 nights in Apr 2024

8/10 Good

Nohema

Stayed 2 nights in Apr 2024

10/10 Excellent

Joyce

Very nice place. Would stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ronnie, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, will stay here again if l ever come to Madrid again
Stayed 3 nights in Nov 2023

8/10 Good

Chandler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient. Well kept & clean, with a housekeeping, which we hadn’t expected. Within walking distance to many many attractions. We would stay there again.
Stayed 2 nights in Dec 2023

10/10 Excellent

alfred j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well kept and conveniently located Hostal, centrally located to a lot of attractions, Steps away from Plaza Mayor, walking distance to La Gran Via, Puerta Del Sol , Paseo de Alcala Palacio Real, La Cathedral De La Almudena 15- 20 minutes walking distance to Museo del Prado, Botanical Gardens and Plaza de la Cibeles, I cannot say enough good things about the people running this establishment, Janette thanks for all the help you gave me while I stayed there, Hope to see you again soon, Alfred
Stayed 5 nights in Oct 2023