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Alterhome Apartamento Plaza de Cibeles II

Property class: 3.5
3.5-star hotel near Gran Via

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Photo gallery for Alterhome Apartamento Plaza de Cibeles II

Room
In-room dining
Room
Interior
Living area

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Kitchen

Explore the area

View in a map
42 Calle de San Marcos, Madrid, 28004
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza de Cibeles
    ‪6 min walk‬
  • Place, Puerta del Sol
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony

Room

Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Madrid

City center stay.Within a 10-minute walk of this Madrid Centro hotel, you'll find Gran Via and Plaza de Cibeles. Also, Puerta del Sol is within half a mile (1 km) and El Retiro Park is within 2 miles (3 km).

What's nearby

  • Plaza de Chueca - 2 min walk - 0.1 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza de Cibeles - 6 min walk - 0.4 miles
  • Puerta del Sol - 10 min walk - 0.5 miles
  • Plaza Mayor - 14 min walk - 0.8 miles

Getting around

  • Chueca Station - 4 min walk
  • Madrid Recoletos Station - 8 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Acid Cafe - ‬1 min walk
  • ‪La Papa - ‬1 min walk
  • ‪Lilo - ‬2 min walk
  • ‪Revoltosa - ‬2 min walk
  • ‪La Martinuca - ‬1 min walk

About this property

Alterhome Apartamento Plaza de Cibeles II

3.5-star hotel near Gran Via
As a guest of Alterhome Apartamento Plaza de Cibeles II, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Alterhome Apartamento Plaza de Cibeles II also features a garden and an elevator. The front desk is open around the clock.

This 3.5-star Madrid hotel is smoke free.

  • 1 guestroom or unit
  • Breakfast available (surcharge)
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
Air-conditioned accommodations at Alterhome Apartamento Plaza de Cibeles II offer coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs. Flat-screen televisions come with digital channels. Housekeeping is provided once per stay.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Outdoor pool
  • Separate in-room dining area

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 6.50 for adults and EUR 6.50 for children

Things to do

  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Washing machine

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Late check-in fee for check-in after 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 30 per stay.

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay
  • Cleaning fee: EUR 49 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 6.5 for adults and EUR 6.5 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-in fee for check-in after 9:00 PM
  • Crib (infant bed) fee: EUR 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Plaza de Cibeles II
Alterhome Plaza de Cibeles II
Alterhome Apartamento Plaza de Cibeles II Hotel
Alterhome Apartamento Plaza de Cibeles II Madrid
Alterhome Apartamento Plaza de Cibeles II Hotel Madrid

Frequently asked questions

How close is Alterhome Apartamento Plaza de Cibeles II to the airport?

Alterhome Apartamento Plaza de Cibeles II is 10.6 mi (17-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Alterhome Apartamento Plaza de Cibeles II have an airport shuttle?

Airport shuttle services are not available at Alterhome Apartamento Plaza de Cibeles II.

Does Alterhome Apartamento Plaza de Cibeles II offer free breakfast?

Free breakfast isn’t provided at Alterhome Apartamento Plaza de Cibeles II, but continental breakfast is offered for a fee of EUR 6.5 for adults and EUR 6.5 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Alterhome Apartamento Plaza de Cibeles II?

No, there is no casino at this hotel, but Casino Gran Via (6-min walk) is nearby.

What time is check-in at Alterhome Apartamento Plaza de Cibeles II?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. Early check-in costs EUR 30 (subject to availability).

Is there free parking at Alterhome Apartamento Plaza de Cibeles II?

Free parking is not available at this hotel.

Does Alterhome Apartamento Plaza de Cibeles II have a pool?

Alterhome Apartamento Plaza de Cibeles II features an outdoor pool.

Does Alterhome Apartamento Plaza de Cibeles II have a spa?

There are no spa services available at this hotel.

How close is Alterhome Apartamento Plaza de Cibeles II to downtown Madrid?

Alterhome Apartamento Plaza de Cibeles II is 0.5 mi away from Madrid.

Alterhome Apartamento Plaza de Cibeles II Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

7.0/10

Cleanliness

5.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great, had some communication issues with things not being mentioned such as extra 49 euro cleaning fees and 150 euro deposits expected to pay outside the Expedia booking. Felt a bit sketchy. But when we arrived all was well the pool was wonderful and the space was comfortable. I would stay again aside from those issues. Although a bit on the pricey side for the additional fees.
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Disliked: Staff & service
Apartment is located near Gran Via, and a short walk from a supermarket, bars and restaurants. Relatively clean, but bathroom extremely dated and shabby. Lady at check in didn’t know how to access the pool, and there was no concierge on reception when I went in or out, so no one to ask. The door accessing the back of the property was always locked. I booked this apartment for the pool - so not gaining access ruined it. Additional cleaning fee of €49 should be factored into the initial costs, as it’s not optional. No use of pool, garden, and no luggage store, so have no option but to pay additional €30 early check in fee if arriving slightly before 4pm. €150 deposit withheld for over a week after my stay. I reported a damage at the property on check in, and the owner has deducted money from my deposit despite them acknowledging the report on check in. They have refused to refund the full deposit held, and Expedia can’t assist in recovering this. The additional costs and charging me for damage I didn’t cause ruined the experience for me.
Stayed 4 nights in Aug 2022