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Hotel Emperador

4.0 star property
4-star hotel near Gran Via

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Photo gallery for Hotel Emperador

Exterior
Bar (on property)
Outdoor dining
Lobby lounge
Outdoor pool, sun loungers, lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Gran Via 53, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Lope de Vega Theatre
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(21 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.2 out of 10
Very good
(21 reviews)
  • 96 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon | Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(163 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.6 out of 10
Exceptional
(18 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

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About the neighborhood

Madrid

Heart of Madrid.Within a 10-minute walk of this Madrid Centro hotel, you'll find Gran Via and Puerta del Sol. Royal Palace of Madrid and Plaza Mayor are also within half a mile (1 km).

What's nearby

  • Gran Via - 1 min walk - 0.0 miles
  • Lope de Vega Theatre - 1 min walk - 0.0 miles
  • Plaza de España - Princesa - 1 min walk - 0.1 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Puerta del Sol - 10 min walk - 0.6 miles

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr - ‬2 min walk
  • ‪Steakburger - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Generator Rooftop - ‬1 min walk

About this property

Hotel Emperador

4-star hotel near Gran Via
Hotel Emperador offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador. A complete renovation of Hotel Emperador was completed in April 2020.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1947
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

How close is Hotel Emperador to the airport?

Hotel Emperador is 10.1 mi (22-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Hotel Emperador have an airport shuttle?

Airport shuttle services are not available at Hotel Emperador.

Does Hotel Emperador offer free breakfast?

Free breakfast isn’t provided at Hotel Emperador, but buffet breakfast is offered for a fee of EUR 19 for adults and EUR 19 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Hotel Emperador?

No, there is no casino at this hotel, but Casino Gran Via (8-min walk) is nearby.

What time is check-in at Hotel Emperador?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Emperador?

Free parking is not available at this hotel.

Does Hotel Emperador have a pool?

Hotel Emperador features an outdoor pool.

Does Hotel Emperador have a spa?

There are no spa services available at this hotel.

How close is Hotel Emperador to downtown Madrid?

Hotel Emperador is 0.4 mi away from Madrid.

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1337 out of 1902 reviews
Rating 8 - Good. 404 out of 1902 reviews
Rating 6 - Okay. 107 out of 1902 reviews
Rating 4 - Poor. 25 out of 1902 reviews
Rating 2 - Terrible. 29 out of 1902 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julio Mario

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, breakfast was wonderful, beds are comfy. And location is perfect! Would so stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 2 nights in Sep 2025

10/10 Excellent

lizbett

Stayed 1 night in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting face cloths was difficult.
Stayed 2 nights in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, room comfort

Excellent location

Excellent location, comfy beds, good pool area although extremely busy on a Saturday afternoon with lots of reserved beds not being used.
Stayed 4 nights in Sep 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very good, issues with small elevators.
Stayed 3 nights in Sep 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convenient
Stayed 4 nights in Sep 2025

10/10 Excellent

RICARDO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones remodeladas
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely hotel right in the heart of Madrid's shopping and theatre district. Just a short walk to great dining options and the Royal Palace. Would definitely recommend. Breakfast was good and rooms were well appointed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Mehulkumar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff a bit arrogant. Air con not working when we got there and room was boiling. Should have been switched on before we arrived.
Stayed 4 nights in Sep 2025

10/10 Excellent

RAUL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent hotel. The staff are really nice, especially Juan, the porter! Very good breakfast. Everything is around you!
Stayed 5 nights in Aug 2025

10/10 Excellent

hongbo, Katy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staffs, clean room, delicious breakfast and great location to get around the city.
Stayed 3 nights in Aug 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Edelman Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Property was excellent I will be comeback
Stayed 8 nights in Aug 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
The whole staff was awesome. Rooftop views are great!
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. In the gran Via near Plaza de España. Staff very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Aug 2025

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities, room comfort

Depressing hotel - would not recommend

We had high expectations from reading the reviews and profile of the hotel, particularly as it claims to have been recently renovated, however we were incredibly disappointed about the hotel, which is dated, noisy, dirty and overpriced with less than polite staff. The breakfast room is akin to God’s waiting room - so depressing and with a poor selection and quality of food given the extortionate price charged for breakfast. The roof terrace is always packed and feels what can only be described as an episode of the tv programme Benidorm. We would not come back here or recommend it.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hiral

Stayed 3 nights in Aug 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing hotel for the money. The staff are also exceptional at this hotel. We have had an amazing stay and will be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent series
Stayed 4 nights in Aug 2025

8/10 Good

Maciej

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location.
Stayed 10 nights in Aug 2025