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Hotel Emperador

4.0 star property
4-star hotel near Gran Via

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Photo gallery for Hotel Emperador

Experience the classic European charm of Hotel Emperor, featuring a curved facade with balconies and large windows.
Enjoy a spacious room with a large dining table, ornate door, and expansive window offering a view of the outdoors.
Relax on the outdoor terrace with tables, chairs, and a fire pit, taking in the city views and serene ambiance.
Classic design meets comfort in this stylish hotel room, featuring a plush seating area, elegant artwork, and a beautifully patterned carpet.
Relax by the rooftop pool, surrounded by a vibrant urban landscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪10 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

8.8 out of 10
Excellent
(137 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Club Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(19 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

1 bedroom, minibar, in-room safe, desk

Single Room (Interior)

8.2 out of 10
Very good
(18 reviews)
  • 96 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

9.6 out of 10
Exceptional
(18 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon | 1 bedroom, minibar, in-room safe, desk

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Heart of Madrid.At this Madrid Centro hotel, you'll be well placed to visit Gran Via and Plaza de España - Princesa, both within a 5-minute walk. Puerta del Sol and Royal Palace of Madrid are also within half a mile (1 km).

What's nearby

  • Gran Via - 1 min walk - 0.0 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Puerta del Sol - 10 min walk - 0.6 miles
  • Plaza Mayor - 10 min walk - 0.6 miles
  • Prado Museum - 3 min drive - 1.2 miles

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Meson el Jamon - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Llaollao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sirena Verde - ‬1 min walk

About this property

Hotel Emperador

4-star hotel near Gran Via
Hotel Emperador offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador. A complete renovation of Hotel Emperador was completed in April 2020.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1947
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

How close is Hotel Emperador to the airport?

Hotel Emperador is 10.1 mi (22-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Hotel Emperador have an airport shuttle?

Airport shuttle services are not available at Hotel Emperador.

Does Hotel Emperador offer free breakfast?

Free breakfast isn’t provided at Hotel Emperador, but buffet breakfast is offered for a fee of EUR 19 for adults and EUR 19 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Hotel Emperador?

No, there is no casino at this hotel, but Casino Gran Via (8-min walk) and Casino de Madrid (11-min walk) are nearby.

What time is check-in at Hotel Emperador?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Emperador?

Free parking is not available at this hotel.

Does Hotel Emperador have a pool?

Hotel Emperador features an outdoor pool.

Does Hotel Emperador have a spa?

There are no spa services available at this hotel.

How close is Hotel Emperador to downtown Madrid?

Hotel Emperador is 0.4 mi away from Madrid.

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1194 out of 1682 reviews
Rating 8 - Good. 341 out of 1682 reviews
Rating 6 - Okay. 95 out of 1682 reviews
Rating 4 - Poor. 28 out of 1682 reviews
Rating 2 - Terrible. 24 out of 1682 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony, GRAND RAPIDS

Liked: Cleanliness, amenities, property conditions & facilities
Live the terrace. Almost there
Stayed 1 night in Jun 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Emperador is a great value! I like older hotels because they usually have larger rooms and a proper closer.
Stayed 2 nights in Jun 2025

10/10 Excellent

Leonor Cristina Costa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised with a free upgrade upon check in and the complimentary in room Nespresso machines were amazing.
Stayed 4 nights in Apr 2025

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Apr 2025

6/10 Okay

Jo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The aesthetic of the place and locality was amazing. They also sorted out moving our luggage seamlessly. Arrival and leaving was professional and friendly. I had VIP discount for the rooftop bar but this was not used. We went up to the bar to find it only opens from 6pm. Then went up at 9pm to grab a bite and enjoy a drink to find there was a private event that would be finished by 10pm (no one told us this before). Went there again at 10pm to be told it was closed the entire night for the private event (again, no one told us this). Very very frustrating. We also changed rooms during our stay. We checked at reception what room we were moved to and if we can get our card access, to be told that our room is exactly the same as before (he didn't check the computer). We went to the room to find someone else in there and felt incredibly embarrassed for disturbing them. Told the guy at reception who then corrected his error with no apology. So disappointing and I really do hope this isn't a repeated experience for others.
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 3 nights in Apr 2025

10/10 Excellent

MARITZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Viviana Marie Cordero, gurabo

Traveled with family
Liked: Amenities
Excellent location, neat, neat everything
Stayed 7 nights in Apr 2025

10/10 Excellent

Joyce

Stayed 3 nights in Apr 2025

10/10 Excellent

Abel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todos son muy profeccionales,el hotel esta ubicado en una zona bien centrico.
Stayed 3 nights in Mar 2025

10/10 Excellent

Estela

Stayed 3 nights in Mar 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Pablo, Miami

Liked: Property conditions & facilities
Ok
Stayed 4 nights in Mar 2025

10/10 Excellent

Hector, Wellington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, would come back
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

Was only here one night but everything was great. Clean, comfortable with great service. Quiet room despite busy location!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was good. Location is excellent. The only complaint is they cleaned the room when we had a do not disturb sign on the door. They clearly ignored the sign.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rafael

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel con una ubicación privilegiada. El personal sumamente atento y servicial. El Buffett de desayuno pudiera mejorar ofreciendo mayor variedad.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kristen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated rooms that were stylish and comfortable and quiet. Only problem was with the TV- would have been good if it was set up for us with English instructions
Stayed 3 nights in Apr 2025

8/10 Good

F J

Stayed 2 nights in Mar 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk - Javier was excellent !!
Stayed 3 nights in Mar 2025

8/10 Good

Betsy

Traveled with partner
Liked: Cleanliness, staff & service
The staff at this hotel are wonderful. We arrived late and Laura, William, Ahmad and Miguel were attentive to our needs and provided us with great customer service. I have to admit I did not love the common areas of the hotel and even our room; they both felt a bit sterile and uninviting. The location was terrific and there is easy access to the Metro. Again - great staff!
Stayed 1 night in Mar 2025

8/10 Good

Keith, Pennsauken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel that is right in the center of Madrid. It provides a walkable destination to metro stops, autobuses, and dining options. The staff are very nice and friendly. I had no problems with check in or check out. It may be a bit pricey if you are on a budget, but if you have the money to spend you can do far worse than this hotel.

10/10 Excellent

Peggy Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great room. Great breakfast. Great staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Mirtha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my third time in this property and i love it Every thing is perfect for me and i love that they have air conditioning in the rooms even in winter Love the hotel!!
Stayed 13 nights in Mar 2025

10/10 Excellent

Ilse Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very clean hotel right in the center. Lovely breakfast.
Stayed 3 nights in Mar 2025