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Hotel Emperador

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Exterior
Porch
Interior entrance
Outdoor pool, sun loungers, lifeguards on site
Outdoor pool, sun loungers, lifeguards on site
Luxury
4.0 star property
9.2

Wonderful

Madrid's grand rooftop sanctuary

Soaring above Madrid's bustling Gran Via, the rooftop pool and terrace offer panoramic city views with comfortable loungers and a stylish bar. Spacious rooms provide peaceful retreats, many with balconies overlooking the vibrant streetscape. Guests can enjoy cocktails at the tenth-floor bar.

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Gran Via 53, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Lope de Vega Theatre
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(22 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.0 out of 10
Very good
(26 reviews)
  • 96 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon | Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

8.8 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(185 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.6 out of 10
Exceptional
(23 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

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About the neighborhood

Madrid

Heart of Madrid.At this Madrid Centro hotel, you'll be well placed to visit Gran Via and Plaza de España - Princesa, both within a 5-minute walk. Puerta del Sol and Plaza Mayor are also within half a mile (1 km).

What's nearby

  • Gran Via - 1 min walk - 0.0 miles
  • Lope de Vega Theatre - 1 min walk - 0.0 miles
  • Plaza de España - Princesa - 1 min walk - 0.1 miles
  • Puerta del Sol - 10 min walk - 0.6 miles
  • Plaza Mayor - 10 min walk - 0.6 miles

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr - ‬2 min walk
  • ‪Steakburger - ‬1 min walk
  • ‪Hotel Emperador Rooftop Pool - ‬1 min walk
  • ‪Al-Nassim Teteria | Restaurante Libanés - ‬3 min walk

About this property

Hotel Emperador

4-star hotel near Gran Via
Hotel Emperador offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1947
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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May 10 - May 11
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

How close is Hotel Emperador to the airport?

Hotel Emperador is 10.1 mi (22-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Emperador?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Emperador on May 10, 2026 start from $209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Emperador have an airport shuttle?

Airport shuttle services are not available at Hotel Emperador.

Does Hotel Emperador offer free breakfast?

Free breakfast isn’t provided at Hotel Emperador, but buffet breakfast is offered for a fee of EUR 24 for adults and EUR 24 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Hotel Emperador?

No, there is no casino at this hotel, but Casino Gran Via (8-min walk) is nearby.

What time is check-in at Hotel Emperador?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Emperador?

Free parking is not available at this hotel.

Does Hotel Emperador have a pool?

Hotel Emperador features an outdoor pool.

Does Hotel Emperador have a spa?

There are no spa services available at this hotel.

How close is Hotel Emperador to downtown Madrid?

Hotel Emperador is 0.4 mi away from Madrid.

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1467 out of 2105 reviews
Rating 8 - Good. 456 out of 2105 reviews
Rating 6 - Okay. 119 out of 2105 reviews
Rating 4 - Poor. 35 out of 2105 reviews
Rating 2 - Terrible. 28 out of 2105 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Ilsiar

Stayed 1 night in Apr 2026

8/10 Good

Sharon, Ashburn

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately rooftop under repair during stay. Otherwise pleased with accommodations and staff. Thank you.
Stayed 1 night in Mar 2026

4/10 Poor

Jael Adenike

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The photos are misleading. The hotel lobby looks grand and luxurious but once you get to your room it’s the opposite. Stains on the sheet, dust and dirt on all the furniture. The shower water kept back flowing and bringing up gunk from the pipes. There is no iron in the room, you have to call for one and they demand that you leave it outside the room when finished ironing. The carpet in the room had a weird smell and you could tell it needed to be shampooed. The walls are paper thin, I could hear my neighbor do everything. If someone walked through the hallways you could hear their entire conversation. The breakfast was okay. I’ve stayed at way better hotels in Madrid. I wouldn’t recommend this one. The only good thing about this place is the location and it was safe. If you’re looking for a better place, close to Gran Via and is actually worth the money stay at Barcelo Torre De Madrid. I told my wife we will only stay there when visiting Madrid.
Pipes back flowing
Stayed 6 nights in Mar 2026

8/10 Good

Narisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has strong smell ( perfume ) first day then second day it was musty smell . When showering the water flood out had to use towels to stop the water .
Stayed 2 nights in Mar 2026

8/10 Good

Jorge

Stayed 1 night in Jan 2026

6/10 Okay

Maureen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Very good location but rooms aren’t that clean my child had asthma during our stay and I had rashes around my arms my doctor said could be flees or bug bite reaction after I wore the cover up that I placed in the closet.
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA, Miami

Stayed 3 nights in Dec 2025

10/10 Excellent

Safouan, Dubai

Stayed 2 nights in Jan 2026

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes. Very nice staff and clean
Stayed 5 nights in Jan 2026

10/10 Excellent

Dilshad

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love it.. clean and the staff excellent
Stayed 11 nights in Jan 2026

4/10 Poor

Jesus

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our room was filthy bathroom full of mildew. Rooms very outdated and smelled musty and dirty. No privacy sign on the door knob. Hotel staff was ok not the friendliest. I wouldn’t stay there again.
Stayed 5 nights in Jan 2026

6/10 Okay

Jenry

Stayed 5 nights in Jan 2026

10/10 Excellent

vittia

Traveled with family
Liked: Cleanliness, property conditions & facilities
El hotel es limpio y en el centro de todo
Stayed 13 nights in Dec 2025

10/10 Excellent

Li

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Easy to go anywhere for shopping, sightseeing, dining etc.
Stayed 3 nights in Dec 2025

10/10 Excellent

felix

Liked: Cleanliness, amenities, property conditions & facilities
mucha atencion limpiza y cortesia
Stayed 21 nights in Dec 2025

10/10 Excellent

Norka Camacho

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love my stay at the hotel
Stayed 5 nights in Dec 2025

10/10 Excellent

Yamira

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

EDDY

Stayed 7 nights in Dec 2025

10/10 Excellent

Lisa M

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, staff accommodating; location was excellent
Stayed 6 nights in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
All excellent
Stayed 8 nights in Dec 2025

10/10 Excellent

Leticia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t use the restaurant for breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless !!! Very courteous staff!!
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was outstanding, they all stood up. The place to stay in Madrid.
Stayed 3 nights in Dec 2025

10/10 Excellent

Juan Ignacio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fenomenal
Stayed 6 nights in Dec 2025