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Petit Palace Arenal

3.0 star property
3-star hotel near Joy Madrid

Choose dates to view prices

Photo gallery for Petit Palace Arenal

Front of property
Lobby lounge
Quadruple Room | Minibar, in-room safe, desk, blackout drapes
View from property
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Calle del Arenal, 16, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Royal Palace of Madrid
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout drapes

Basic Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

8.6 out of 10
Excellent
(33 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

9.2 out of 10
Wonderful
(21 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

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About the neighborhood

Madrid

City center stay.With a stay at this Madrid Centro hotel, you'll be steps from Joy Madrid and Plaza de las Descalzas. Puerta del Sol and San Miguel Market are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 3 min walk - 0.2 miles
  • San Miguel Market - 3 min walk - 0.2 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪Cafetería El Corte Inglés - ‬2 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Chocolateria 1902 - ‬1 min walk

About this property

Petit Palace Arenal

3-star hotel near Joy Madrid
Petit Palace Arenal offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Arenal also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Petit Palace Arenal offers 68 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Petit Palace Puerta del Sol
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,001 reviews
$163 nightly
The price is $179
Dec 8 - Dec 9
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid

Frequently asked questions

How close is Petit Palace Arenal to the airport?

Petit Palace Arenal is 10.5 mi (24-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Petit Palace Arenal?

As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Petit Palace Arenal on Dec 1, 2025 start from $141.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Petit Palace Arenal have an airport shuttle?

Airport shuttle services are not available at Petit Palace Arenal.

Does Petit Palace Arenal offer free breakfast?

Free breakfast isn’t provided at Petit Palace Arenal, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 15 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Petit Palace Arenal?

No, there is no casino at this hotel, but Casino Gran Via (8-min walk) is nearby.

What time is check-in at Petit Palace Arenal?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Petit Palace Arenal?

Free parking is not available at this hotel.

Does Petit Palace Arenal have a pool?

Petit Palace Arenal does not have a pool.

Does Petit Palace Arenal have a spa?

There are no spa services available at this hotel.

How close is Petit Palace Arenal to downtown Madrid?

Petit Palace Arenal is 0.1 mi away from Madrid.

Petit Palace Arenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

MIGUEL, LANGHORNE

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff and it's ideally located to the major attractions in Madrid
Stayed 4 nights in Oct 2025

8/10 Good

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is the elevator. Only 1 , small an slow. The rest perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

Victor

Stayed 1 night in Jul 2025

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lazaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación,aunque es una continuación antigua se mantiene en muy buen estado ,staff excelete
Stayed 1 night in Jun 2025

6/10 Okay

Saray Saret

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent: friendly and educated staff, breakfast was superb at the loveliest place, location is spot on, cleanliness. Good: feels safe. Very bad: elevator did not work (a secondary maintenance elevator was enabled, we preferred the stairs). Shower got clogged and the room flooded. Air conditioner worked well, but vent leaked pretty bad. Overall: nice looking hotel, right at Madrid’s heart. A vintage building which was fascinating by itself, but must keep their facilities up to date.
Stayed 3 nights in Jul 2025

6/10 Okay

Annette

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is located on a pedestrian street which is a plus. However, the property is run down and has little to no amenities other than a good breakfast available for a price. There is only one elevator which makes getting to your floor difficult especially if carrying larger luggage. The rooms were clean. Hotel is not worth the price and should be downgraded to a two star rating.
Stayed 1 night in Jul 2025

6/10 Okay

Annelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Its a very conveniently located hotel, that is the best part. Breakfast is good. The room for three was spacious. The only thing is, I wish the AC was colder in the guest room especially when is 100 fahrenheit outside. The staff was super friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

KARINA

Liked: Cleanliness, staff & service
Excellent location in Madrid centro, walkable, close to Plaza del Sol and Plaza Mayor. Very clean and excellent customer service from staff. A couple of things that need attention and improvement. The noise, you can hear everything from your bedroom. Personnel vacuuming woke us up almost everyday and they clean early in the morning. Not great for people on holidays. The elevator clearly says that received unfavorable score in the last inspection. We left with the impression that an accident can happen anytime.
Stayed 4 nights in Jun 2025

4/10 Poor

Ashlee

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Mario

Stayed 1 night in Jun 2025

10/10 Excellent

Yenis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location amazing staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Mayra

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities
Excellent location. Room was adequate and breakfast was good.
Stayed 2 nights in May 2025

10/10 Excellent

Jens, Greenville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel In Perfect Location

Double Room - 8/10. Clean. Good size. Faced courtyard, so nice and quiet. A/C didn’t seem to work, but was bearable without. Would be nightmare in hot summer months. Bathroom - 8/10. Clean. Good size. Great shower, but door seal no good, so bath mat got soaked every time. Bed - 10/10. Very comfy. WiFi - 10/10. Very good. No issues. Breakfast - 10/10. Great choice and great quality. Staff - 10/10. ALL the staff were helpful, polite and professional. Hotel - 8/10. Perfect location. As well as the above niggles, the room key cards never worked first time (even after getting them replaced). And guessing this is a pet-friendly hotel, which is ok unless you’re near a yappy dog. Would still recommend though.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jinwoo

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Alina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The accommodation was in city center 1 min walk from the famous Chocollateria San Gines. Staff was helpful and nice, the room was cleanef
Stayed 2 nights in Apr 2025

10/10 Excellent

Kassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly staff and super convenient location, almost everything shops/restaurants and tourist attractions were within walking distance
Stayed 6 nights in Mar 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Size of the room was small but it is the price you pay for being in the middle of everything. Breakfast was great! Staff was very helpful! The beds were comfortable, shower was fantastic! I would stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rafael

Stayed 5 nights in Nov 2024

4/10 Poor

Ingrid

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
For the price we paid, this hotel did not meet our expectations. We were particularly astounded that there was no basic coffeemaker either in the room (as would be reasonably expected in a 3-star hotel), or at the very least in the tiny common area on the ground floor or elsewhere in the hotel; and staff said we couldn’t even order a coffee during their breakfast period in the -1 level dining room unless we paid for their 14 euro pp breakfast. They gave us a kettle for our room and we ended up buying our own milk and instant coffee (not that instant could ever replace a good espresso but we were making do till we would get out for the day!) but for about 500 euros (about $740CA) for a 3 night stay, they should do better (in this case they literally could have brought us a few packets of instant and some creamers - at least something to demonstrate an attempt to address our needs). Expedia tried to get a refund on our behalf for our last night (so we could leave a day early and find another hotel), but the management refused to accommodate this request. With so many other better options in the vicinity, hotels that we know take more care to make guests feel welcome (e.g. a mini local wine bottle or cookies at arrival, a coffee station and microwave in a common area, as we experienced in similar 3-star hotels in Barcelona and Malaga ) this hotel should make some relatively minor adjustments so that guests can feel welcome and cared for for the price we pay.
Stayed 3 nights in Dec 2024

10/10 Excellent

ANALIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

MARISELA, miami

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, and beautiful . well located to evrything. Easy parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Dean

Clean hotel with good facilities. The mattress needs changing, but otherwise great stay.
Stayed 4 nights in Aug 2024