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Petit Palace Arenal

3.0 star property
3-star hotel near Joy Madrid

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Photo gallery for Petit Palace Arenal

Front of property
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Quadruple Room | Minibar, in-room safe, desk, blackout drapes
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Calle del Arenal, 16, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪3 min walk‬
  • Royal Palace of Madrid
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

8.6 out of 10
Excellent
(33 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

9.2 out of 10
Wonderful
(21 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout drapes

Basic Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Madrid

City center stay.With a stay at this Madrid Centro hotel, you'll be steps from Joy Madrid and Plaza de las Descalzas. Puerta del Sol and San Miguel Market are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • San Miguel Market - 5 min walk - 0.3 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Chocolateria 1902 - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Oroya - ‬1 min walk

About this property

Petit Palace Arenal

3-star hotel near Joy Madrid
Petit Palace Arenal offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Arenal also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Petit Palace Arenal offers 68 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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$111 nightly
The price is $123
Aug 24 - Aug 25
Total includes taxes and fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid

Frequently asked questions

How close is Petit Palace Arenal to the airport?

Petit Palace Arenal is 10.5 mi (24-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Petit Palace Arenal have an airport shuttle?

Airport shuttle services are not available at Petit Palace Arenal.

Does Petit Palace Arenal offer free breakfast?

Free breakfast isn’t provided at Petit Palace Arenal, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 15 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Petit Palace Arenal?

No, there is no casino at this hotel, but Casino de Madrid (7-min walk) and Casino Gran Via (8-min walk) are nearby.

What time is check-in at Petit Palace Arenal?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Petit Palace Arenal?

Free parking is not available at this hotel.

Does Petit Palace Arenal have a pool?

Petit Palace Arenal does not have a pool.

Does Petit Palace Arenal have a spa?

There are no spa services available at this hotel.

How close is Petit Palace Arenal to downtown Madrid?

Petit Palace Arenal is 0.1 mi away from Madrid.

Petit Palace Arenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1001 reviews
Rating 8 - Good. 344 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel In Perfect Location

Double Room - 8/10. Clean. Good size. Faced courtyard, so nice and quiet. A/C didn’t seem to work, but was bearable without. Would be nightmare in hot summer months. Bathroom - 8/10. Clean. Good size. Great shower, but door seal no good, so bath mat got soaked every time. Bed - 10/10. Very comfy. WiFi - 10/10. Very good. No issues. Breakfast - 10/10. Great choice and great quality. Staff - 10/10. ALL the staff were helpful, polite and professional. Hotel - 8/10. Perfect location. As well as the above niggles, the room key cards never worked first time (even after getting them replaced). And guessing this is a pet-friendly hotel, which is ok unless you’re near a yappy dog. Would still recommend though.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jinwoo

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Alina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The accommodation was in city center 1 min walk from the famous Chocollateria San Gines. Staff was helpful and nice, the room was cleanef
Stayed 2 nights in Apr 2025

10/10 Excellent

Kassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly staff and super convenient location, almost everything shops/restaurants and tourist attractions were within walking distance
Stayed 6 nights in Mar 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Size of the room was small but it is the price you pay for being in the middle of everything. Breakfast was great! Staff was very helpful! The beds were comfortable, shower was fantastic! I would stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rafael

Stayed 5 nights in Nov 2024

4/10 Poor

Ingrid

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
For the price we paid, this hotel did not meet our expectations. We were particularly astounded that there was no basic coffeemaker either in the room (as would be reasonably expected in a 3-star hotel), or at the very least in the tiny common area on the ground floor or elsewhere in the hotel; and staff said we couldn’t even order a coffee during their breakfast period in the -1 level dining room unless we paid for their 14 euro pp breakfast. They gave us a kettle for our room and we ended up buying our own milk and instant coffee (not that instant could ever replace a good espresso but we were making do till we would get out for the day!) but for about 500 euros (about $740CA) for a 3 night stay, they should do better (in this case they literally could have brought us a few packets of instant and some creamers - at least something to demonstrate an attempt to address our needs). Expedia tried to get a refund on our behalf for our last night (so we could leave a day early and find another hotel), but the management refused to accommodate this request. With so many other better options in the vicinity, hotels that we know take more care to make guests feel welcome (e.g. a mini local wine bottle or cookies at arrival, a coffee station and microwave in a common area, as we experienced in similar 3-star hotels in Barcelona and Malaga ) this hotel should make some relatively minor adjustments so that guests can feel welcome and cared for for the price we pay.
Stayed 3 nights in Dec 2024

10/10 Excellent

ANALIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

MARISELA, miami

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, and beautiful . well located to evrything. Easy parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Dean

Clean hotel with good facilities. The mattress needs changing, but otherwise great stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located at an enviable area of Madrid. Staff is very friendly. We had a situation with the room that Ana, the property manager was able to solve in a breeze. She is an asset to the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2024

10/10 Excellent

Lisliet

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great attention by the front desk.
Stayed 1 night in Oct 2024

8/10 Good

Marge

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great location
Stayed 2 nights in Oct 2024

6/10 Okay

Carmela

Traveled with family
Liked: Staff & service, property conditions & facilities
The place is in a bustling shopping area with a plethora of dining options. The staff is great and attentive to the guests’ needs. The check-in and check-out process was a breeze. The cleanliness aspect could use some improvement. We stayed on the 1st floor and there were 2 mini cockroaches lurking by the curtains that we had to get rid of. I am not sure if this is a norm in this side of town. Otherwise, it was a pleasant stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! You have everything nearby. Room and bathroom were spotless. Good breakfast reasonably priced. Miguel at the front desk went above and beyond. Gave us a lot of suggestions on what to do and where. Didn’t mind answering a million questions that we had and always greeted us with a smile. We definitely recommend Petite Palace Arenales!
Stayed 4 nights in Sep 2024

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mora than excellent location...
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanessa and Miguel at the front desk were amazing! We had issues with our flight details and they called the customer service line for us and waited on hold to ensure we were able to get the proper support from the airline in English. They went above and beyond which we really appreciated. Location could not be better and the room was clean and spacious even for a family of four.
Stayed 1 night in Sep 2024

8/10 Good

mathivannan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Azfar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Staff is good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Silvia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is very cute and placed exactly 10min walking from all main attractions. It is very clean and Nadia was very nice as well. The rokm was ready when you arrived so we were able to get situated quite early. A lot of shopping areas and dining options. For a great stay vs the money spend.
Stayed 3 nights in Aug 2024