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Hotel Falken

3.0 star property
3-star historic hotel near Chapel Bridge, connected to a shopping center

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Photo gallery for Hotel Falken

In-room safe, desk, free WiFi
Outdoor dining
Lake
Restaurant
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
Falkengasse 4-6, Lucerne, LU, 6004
  • Lucerne Town Hall
    ‪2 min walk‬
  • Chapel Bridge
    ‪3 min walk‬
  • KKL Lucerne
    ‪6 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Double Room (Air Conditioning)

Double Room (Air Conditioning) | In-room safe, desk, free WiFi

Double Room (Air Conditioning)

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

In-room safe, desk, free WiFi

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

In-room safe, desk, free WiFi

Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, free WiFi

Triple Room

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

In-room safe, desk, free WiFi

Quadruple Room

  • 161 sq ft
  • Beach view
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Lucerne

Old Town Lucerne stay.With a stay at this Old Town Lucerne hotel, you'll be steps from Saint Peters Church and Hertensteinstrasse. Rosengart Collection and Lucerne Town Hall are also within half a mile (1 km).

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • KKL Lucerne - 6 min walk - 0.4 miles
  • Lion Monument - 8 min walk - 0.5 miles
  • Swiss Transportation Museum - 4 min drive - 1.8 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tchibo Luzern - ‬2 min walk
  • ‪Bierliebe & Friends - ‬3 min walk
  • ‪Mr. Pickwick Pub Luzern - ‬3 min walk

About this property

Hotel Falken

3-star historic hotel near Chapel Bridge, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Falken. Parking is available for a fee.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 3 levels
  • Built in 1888
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Falken offers 15 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Languages

English, Farsi, German, Japanese, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 29 per day)
  • Self parking on site (CHF 29 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (3:00 PM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CHF 25 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 29.00 per day (in/out privileges)
  • Nearby parking fee: CHF 29 per day
  • Pet fee: CHF 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, JCB International, Eurocard, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Falken Hotel
Falken Lucerne
Hotel Falken
Hotel Falken Lucerne
Falken Luzern Lucerne
Hotel Falken Luzern
Falken Luzern Lucerne
Hotel Falken Hotel
Hotel Falken Lucerne
Hotel Falken Hotel Lucerne

Frequently asked questions

How close is Hotel Falken to the airport?

Hotel Falken is 42.4 mi (65-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

Does Hotel Falken have an airport shuttle?

Airport shuttle services are not available at Hotel Falken.

How close is Hotel Falken to the beach?

This hotel is 11.7 mi (18-min drive) from Seebad Eich.

Does Hotel Falken offer free breakfast?

Hotel Falken does not offer free breakfast.

Is there a casino at Hotel Falken?

No, there is no casino at this hotel, but Grand Casino Lucerne (9-min walk) is nearby.

What time is check-in at Hotel Falken?

Check-in start time: 3 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Falken?

Free parking is not available at this hotel. Self parking is available for CHF 29.00 per day.

Does Hotel Falken have a pool?

Hotel Falken does not have a pool.

Does Hotel Falken have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Falken have a spa?

There are no spa services available at this hotel.

How close is Hotel Falken to downtown Lucerne?

Hotel Falken is 0.1 mi away from Lucerne.

Hotel Falken Reviews

Reviews

6.8
Rating 10 - Excellent. 57 out of 381 reviews
Rating 8 - Good. 136 out of 381 reviews
Rating 6 - Okay. 93 out of 381 reviews
Rating 4 - Poor. 59 out of 381 reviews
Rating 2 - Terrible. 36 out of 381 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
The hotel was in a good part of town, with historic sights located within walking distance.
Stayed 2 nights in Feb 2020

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place amazing and the hostess was very friendly
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and kind people, close to station, nice dinner
Stayed 1 night in Nov 2019

2/10 Terrible

Kirti

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pathetic is the word for falken

It is better to sleep at platform then staying in hotel falken..it is a restaurant which is now converted into hotel rooms.. It is so pathetic and small and smelly. Rooms and corridors were stinking badly, there were spider webs in our room, beds were so uncomfortable that we couldn’t sleep whole night, room itself is very suffocated.. they have old ages Manual heaters in there Rooms which make noises like hell and so you Can’t sleep with turning them on. Overall, never never chose to stay in hotel falken, specially if you are travelling with family.
Stayed 1 night in Nov 2019

8/10 Good

Alec

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Airbnb-like hotel but found it ok and not bad

was a bit surprise that it's more like an AIRBNB than an actual hotel. We had to go walk around the corner to get to the room (or should i call apartment). Nonetheless, my wife and i found it to be OK and location was great - close and walking distance to all especially the the main train station. if you are looking for a budget friendly stay in lucerne and dont mind living in an apartment-like atmosphere - i would recommend this place
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Close to shopping district. Smell from restaurant permeated throughout entire hotel
Stayed 3 nights in Sep 2019

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aweful

This was the worst hotel I have ever stayed. Bed bugs in my daughters room. No one answered her multiple phone call during the night to remedy the situation. Absolutely horrible.
Stayed 1 night in Oct 2019

2/10 Terrible

Ina P

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth staying

Very small and congested room, beds were terrible. Smell of food, as restaurant below was annoying. To come out of standing shower was risky. Front desk only from 11am to 9 or 10 pm so if you are late in check in you may loose your reservations even. Overall it was bad experience and will not recommend to anyone.
Stayed 3 nights in Aug 2019

2/10 Terrible

Shawkat

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel ever.

we booked one room with four regular twin beds not bunk beds and they gave us bunk beds, there was barely any space to put our stuff and walk around. The bathroom there was barely any space to stand and shower also it was dark and dirty. No aircondition it was really hot. the pictures were probably fake on the wbsite, no toiletries, the bathroom door didnt even close, it was dark and dingy. Will not book this hotel ever again, worst experience, its all lies on the website when you book, its totally different when you go there.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
dirty, small room parking lot is too far from hotel wet smell in shower booth no airconditioner
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Most uncomfortable bed. Worst pillows ever. Bed was worse than an air mattress. Small room. No coffee. Very good location.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Too tiny rooms
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, the room was as expected, might be a bit noisy in certain rooms
Stayed 3 nights in Jun 2019

2/10 Terrible

super

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible experience. The room has bad air. The toilet is disgusting.
Stayed 1 night in May 2019

4/10 Poor

Noel

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing for the € Price

Room was tiny, bathroom was very tiny, double bed was two singles with different mattresses pulled together, pillows were very poor quality, hotel paraphernalia cluttered the hallway outside room, and cooking smells from the restaurant permeated the stairs & hallway :-(( Although situated in a very central & convenient location, the standard of accommodation was very disappointing. 2x Star only
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
The top bunk was super sketchy and the room was very small. The bathroom was way too small.
Stayed 1 night in May 2019

6/10 Okay

Shane

Liked: Cleanliness
Disliked: Staff & service

Don’t believe the price of parking.

The listing clearly states self parking nearby is chf 29 for 24 hours. We asked the hotel where to park and were shocked at the end of our stay with a bill of chf 65 for 24 hours - over 2x more than advertised. When we were comparing hotels we were comparing the total cost including other fees and would have chosen a different hotel if the parking price was properly advertised. Additionally the beds were very uncomfortable and the limited availability of the front desk staff proved to be problematic on multiple occasions. Great location but that’s about it.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms just like all of Europe. Good location
Stayed 1 night in May 2019

6/10 Okay

Virender

Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018