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Cascada Boutique Hotel

4.0 star property
4-star hotel near KKL Lucerne

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Photo gallery for Cascada Boutique Hotel

Family Room Large | Hypo-allergenic bedding, free minibar, in-room safe
Flat-screen TV
Double Room Medium | Mountain view
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Bundesplatz 18, Lucerne, LU, 6003
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Place, Lucerne Town Hall
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Family Room Large

Family Room Large | Hypo-allergenic bedding, free minibar, in-room safe

Family Room Large

  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Family Room Medium

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Large

Double Room Large | Hypo-allergenic bedding, free minibar, in-room safe

Double Room Large

8.8 out of 10
Excellent
(22 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Small

Double Room Small | Hypo-allergenic bedding, free minibar, in-room safe

Double Room Small

9.8 out of 10
Exceptional
(12 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Double Room Medium

9.4 out of 10
Exceptional
(17 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, free minibar, in-room safe

Single Room

8.8 out of 10
Excellent
(8 reviews)
  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room Small

Family Room Small | Hypo-allergenic bedding, free minibar, in-room safe

Family Room Small

9.8 out of 10
Exceptional
(8 reviews)
  • 376 sq ft
  • Sleeps 4
  • 4 Twin Beds

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Exterior

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About the neighborhood

Lucerne

Heart of Lucerne.Your stay at this Lucerne hotel places you within a 10-minute walk of KKL Lucerne and Chapel Bridge. Also, Lucerne Town Hall is within half a mile (1 km) and Loewenplatz is within 2 miles (3 km).

What's nearby

  • KKL Lucerne - 6 min walk - 0.4 miles
  • Chapel Bridge - 8 min walk - 0.4 miles
  • Lucerne Town Hall - 9 min walk - 0.5 miles
  • Chateau Guetsch - 19 min walk - 1.0 mile
  • Swiss Transportation Museum - 4 min drive - 2.0 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪Tacuba - ‬4 min walk
  • ‪BOLERO Restaurante - ‬1 min walk
  • ‪Pizza Blitz - ‬3 min walk
  • ‪Parterre - ‬3 min walk
  • ‪Café Nord - ‬4 min walk

About this property

Cascada Boutique Hotel

4-star hotel near KKL Lucerne
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Cascada Boutique Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 7 levels
  • Built in 1910
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cascada Boutique Hotel offers 66 air-conditioned accommodations with free minibar items and safes. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Oct 21 - Oct 22
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 22 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 20 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Shopping
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Self parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

Property Registration Number KZV-SLU-000026

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cascada Swiss Quality
Cascada Boutique-Hotel Hotel Lucerne
Cascada Swiss Quality Hotel Lucerne
Cascada Swiss Quality Lucerne
Swiss Quality Hotel Cascada
Cascada Boutique-Hotel Hotel
Cascada Boutique Hotel Hotel
Cascada Boutique Hotel Lucerne
Cascada Boutique Hotel Hotel Lucerne

Frequently asked questions

How close is Cascada Boutique Hotel to the airport?

Cascada Boutique Hotel is 42.3 mi (64-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Cascada Boutique Hotel?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Cascada Boutique Hotel on Oct 26, 2025 start from $258.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cascada Boutique Hotel have an airport shuttle?

Airport shuttle services are not available at Cascada Boutique Hotel.

How close is Cascada Boutique Hotel to the beach?

This hotel is 11.7 mi (18-min drive) from Seebad Eich.

Does Cascada Boutique Hotel offer free breakfast?

Free breakfast isn’t provided at Cascada Boutique Hotel, but buffet breakfast is offered for a fee of CHF 20 for adults and CHF 10 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Cascada Boutique Hotel?

No, there is no casino at this hotel, but Grand Casino Lucerne (19-min walk) is nearby.

What time is check-in at Cascada Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. A fee applies for early check-in.

Is there free parking at Cascada Boutique Hotel?

Free parking is not available at this hotel. Self parking is available for CHF 22.00 per night.

Does Cascada Boutique Hotel have a pool?

Cascada Boutique Hotel does not have a pool.

Does Cascada Boutique Hotel have a restaurant?

Cascada Boutique Hotel is home to Bolero Restaurante, which features Spanish cuisine and light fare.

Does Cascada Boutique Hotel have a spa?

There are no spa services available at this hotel.

How close is Cascada Boutique Hotel to downtown Lucerne?

Cascada Boutique Hotel is 0.5 mi away from Lucerne.

Cascada Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 614 out of 974 reviews
Rating 8 - Good. 271 out of 974 reviews
Rating 6 - Okay. 64 out of 974 reviews
Rating 4 - Poor. 20 out of 974 reviews
Rating 2 - Terrible. 5 out of 974 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jia, White River Junction

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Great location for visiting town of Lucerne. Room is very spacious and comfortable. Highly recommended.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all wonderful. Rea was especially helpful to us after an especially long day of travel. The Chapel Bridge and Old Town are not even a ten-minute walk. Many thanks.
Stayed 5 nights in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Jun 2025

10/10 Excellent

Randall, Driftwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a delightful boutique hotel. The front desk staff couldn’t be more welcoming, helpful, and seemed truly happy to have us as a customer. The room was a decent size for 2 adults with 3 bags. The windows opened fully to allow fresh Swiss air to circulate. We love the metal blackout blinds that also help with noise reduction. The king size bed was quite comfortable, plenty of pillows, and the typical fluffy duvets. There’s nice little touches that few hotels we’ve used in 6 weeks traveling in Germany, Czech Republic, Poland, Austria, and Italy. In the lobby, there’s fruit, cold water, and flavored candies. The room’s small refrigerator is stocked with complimentary bottled water, Coke and Coke Zero, and fruit juices. The hotel provides passes for free ground transportation during our stay. And the air conditioning worked very good, a necessity in a June heat wave. Bathroom had nice toiletries one of the best showers we’ve experienced during our 6 week trip. The hotel is less than a 10 minute flat walk to the Lucerne train station and main bus center. In addition to the onsite restaurant, there are so many food choices within just a few minutes walk. Old town (Aldstat) and historical sites are a little farther walk, about 15-20 minutes. Though there are dozens of hotel choices, we’d prefer Cascada Boutique Hotel over all others.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! So helpful. They made reservations for us.
Stayed 3 nights in Jun 2025

8/10 Good

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
The location of this property was great, with high-quality service by the team. While the bathroom was quite small, the hotel has done a lot to make sure it meets all of your needs. Plus, I reckon you wouldn’t spend a lot of time in there during your trip. The rest of the bedroom was well equipped and I enjoyed the refreshments in the complimentary mini bar and finding the mini Toblerone was a nice treat on arrival. I wouldn’t mind staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark Lambert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean and well-kept. Rooms are spacious. Staff are courteous and friendly. We will definitely recommend this hotel to our families and friends.
Stayed 3 nights in Jun 2025

10/10 Excellent

ALEJANDRO

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic little hotel next to the train station and all the main attractions in Lucerne.
Stayed 2 nights in Jun 2025

10/10 Excellent

Noelani

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely tiny room but somehow incredibly comfortable and everything worked great
Stayed 2 nights in May 2025

10/10 Excellent

MOHAMMAD, RICHARDSON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, very near to our tours’ meeting points too. Somehow our AC stopped working when we came back in hot weather and couldn’t be fixed until next day. But they provided us two fans that took care pretty well. Breakfast was awesome with healthy choices. Ambiance and service were great. A lot of food options around it too. Would highly recommend!!
Stayed 4 nights in May 2025

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Only 2 blocks walking distance from the train station. Very nice boutique hotel with spacious accommodations. We were 4 friends and had a big 2 bedroom, 2 bath unit with balconies making it spacious for all our luggage. Top notch staff. Two of my friends left 2 items behind and hotel called us after check out and even mailed the items to our upcoming destination and it was there when we arrived. Amazing! I would give more stars if available. And to top it off… didn’t charge us anything for this. Would definitely recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I absolutely loved our stay at Cascada! The staff are so helpful. They speak English very well, even though they feel that they don't. Haha! They are excellent at accommodating unusual needs and they are knowledgeable about booking activities in the area. We will definitely stay at Cascada again!
Stayed 4 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and accessibility
Stayed 2 nights in May 2025

10/10 Excellent

Jody L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Hotel was perfect!! Location was very close to the public transit area. Highly recommend.
Stayed 4 nights in May 2025

2/10 Terrible

Darla

Traveled with family
Disliked: Staff & service, amenities
The front desk staff forgot to give us our 6 am wake up call. Front desk staff also gave us incorrect sight seeing information. After I complained to Expedia last time, about this, the hotel gave us an unwanted very small inexpensive box of chocolates. When I told the hotel manager that we felt they should refund us fifty per cent of one night’s stay she refused and said she could not do that. When we argued with her she took off one of our breakfast charges. We do not believe this is adequate compensation for our very poor experience. Our room overlooked many train tracks and was very loud and noisy until midnight every day. The Cascada Hotel is situated in a dirty and derelict rundown area of town. The included breakfast offerings each morning were inconsistent, as was the very unpredictable unprofessional service at the hotel breakfast restaurant. This is not a four star hotel in any way shape or form.
Stayed 4 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great
Stayed 5 nights in May 2025

10/10 Excellent

Debra

Stayed 3 nights in May 2025

6/10 Okay

JUAN

No coffee in the room
Stayed 2 nights in Jan 2025

6/10 Okay

JUAN

Good restaurant, friendly staff
Stayed 1 night in Jan 2025

6/10 Okay

JUAN

Good Spanish restaurant
Stayed 1 night in Jan 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Can not recommend Cascada

4 stars are totally overrated, my single room didn't even have space to leave my open suitcase anywhere and no space to empty it either. I am slim, still I knocked myself several times in the bathroom. A more round person wozld not fit in maybe sideways. Only instant coffee in the room, very poor for 4 stars. Good: location perfect service was good and friendly, free non-alcoholic mini bar, decent free nespresso coffee in the lobby (6 levels below my room). Too much money for too little comfort.
Stayed 4 nights in Apr 2025

8/10 Good

Melanie

Great stay - just 2 points: price of filtered water in the restaurant was expensive (want to do the right thing eco wise but at €12 for 2 of you is a lot), and the offer of plastic water bottle on check out didn’t seem right. Other than that everything was excellent.
Stayed 2 nights in Apr 2025