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4.0 out of 5

"We liked the breakfast buffet and that it was included with our room. The lobby was very pretty. The location was really great since it was close to t ... " More

By a verified traveler on Sun 03 Nov 2019

Hotel Description

4-star hotel near KKL Lucerne

Heart of Lucerne

Your stay at this Lucerne hotel places you within a 10-minute walk of KKL Lucerne and Chapel Bridge. Also, Lucerne Town Hall is within half a mile (1 km) and Loewenplatz is within 2 miles (3 km).

Renovated in 2016

This hotel features a restaurant, a fitness center, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Free WiFi

The 66 soundproofed guestrooms offer free WiFi and room service. Other amenities include free minibar items, pillow menus, and free newspapers.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$169* Per night/room Apr 25 - Apr 26

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cascada Boutique Hotel ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Cascada Boutique Hotel

Everyone (1) Couples (1) Family (1)
5 out of 5
We liked the breakfast buffet and that it was included with our room. The lobby was very pretty. The location was really great since it was close to the train station and a bus stop. We are happy that we upgraded to a superior size room since we had a lot of luggage.

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 3, 2019 by CASCADA Boutigue Hotel & BOLERO Restaurante

Thank you for having taken the time to rate your recent stay at the CASCADA Boutique Hotel in Lucerne at expedia. Wow.... 5 points, that's very great! We are very glad that you enjoyed your stay at the CASCADA Boutique Hotel. In the name of the entire team, we wish you a great time and we are looking forward to welcoming you again very soon. Best regards, Eveline Limacher, guest relations manager & team

4 out of 5
Convenience location, buffet breakfast has many choices and dinner at Bolero is good..Room seems small for 3 persons but clean..

Posted by , from New York, NY on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by CASCADA Boutique Hotel & BOLERO Restaurante

Dear Eddie, Thank you for taking time to rate us on expedia and of course for the nice review of our CASCADA Boutique Hotel. And as well thank you for your compliments for our location and our buffet breakfast with live cooking station. We kindly ask you to contact us regarding your next booking to get the most comfortable room for you. We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Eveline Limacher, guest relations manager & team

5 out of 5

Lovely hotel in walkable Luzern

Location: Lake Luzern is nearby, with regular daily cruises. A number of mountains are easily reached, with cog railways, aerial trams or hiking paths.
We had a great stay at Cascada. The hotel was well kept, the staff was friendly and very helpful, and the location was highly convenient. The beds were quite comfortable and our room was very quiet. We were able to walk everywhere, including to the old town and the train station. In addition to all the other wonderful features of the hotel, the included breakfast was fabulous. They'll prepare a bagged breakfast, if you have to check out early, which was also delicious and very generous. They were also very responsive to any questions asked via email prior to our visit. I would highly recommend.

Posted by on Jun 28, 2016

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Comment from Hotel Management

Jul 6, 2016 by Hotel CASCADA

Good morning Thank you very much for your review, which you gave to our hotel. We are very glad that you felt comfortable. We are happy about your feedback concerning our staff, location and breakfast. We hope you had a save way back home. It would be a great pleasure to welcome you another time at our hotel. Sunny regards, Your CASCADA and BOLERO Team

2 out of 5

Avoid Cascada!

No AC, noisy (next to train station), full of flies and spiders. Nice breakfast and employees.

Posted by on Jul 29, 2006

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About the Cascada Boutique Hotel

Location Bundesplatz 18, Lucerne, LU 6003

Property Features

Cascada Boutique Hotel offers its guests a fitness center and complimentary bicycles. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Cascada Boutique Hotel. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Cascada Boutique Hotel was completed in September 2016. This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 7 levels
  • Built in 1910
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Zurich Airport (ZRH) (68 km / 42.3 mi)
  • Train station: Lucerne Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Cascada Boutique Hotel offers 66 air-conditioned accommodations with free minibar items and safes. Each accommodation is individually decorated. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Bolero Restaurante - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Swimming nearby
  • Sailing nearby
  • Health or beauty spa nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cascada Swiss Quality
  • Cascada Boutique-Hotel Hotel Lucerne
  • Cascada Swiss Quality Hotel Lucerne
  • Cascada Swiss Quality Lucerne
  • Swiss Quality Hotel Cascada
  • Cascada Boutique-Hotel Hotel
  • Cascada Boutique Hotel Hotel
  • Cascada Boutique Hotel Lucerne
  • Cascada Boutique Hotel Hotel Lucerne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.