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4.0 out of 5

" While one may feel a bit isolated at this hotel, the Radisson Blu is only a ten minute walk into town, located next to the train station, and off ... " More

By a verified traveler on Wed 23 Dec 2015

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Hotel Description

4.5-star luxury hotel near KKL Lucerne

Heart of Lucerne

With a stay at this Lucerne hotel, you'll be well placed to visit KKL Lucerne and Chapel Bridge, both within half a mile (1 km). Lion Monument and Swiss Transportation Museum are also within 2 miles (3 km).

Luxury amenities

A full-service spa, a gym, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the sauna, bar/lounge, and snack bar/deli.

Free WiFi, LCD TVs

The 189 soundproofed guestrooms offer free WiFi and 24-hour room service. LCD TVs come with satellite channels, and other amenities include minibars and coffee/tea makers.

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$181* Per night/room Dec 19 - Dec 20

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room, Lakeside

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic Suite, 1 Bedroom, Lakeside

Bed Count 2 King Beds Maximum Occupancy 4 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Radisson Blu Hotel, Lucerne ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Radisson Blu Hotel, Lucerne

Everyone (2)
4 out of 5

ALL THINGS CONSIDERED THIS WAS A GOOD CHOICE

While one may feel a bit isolated at this hotel, the Radisson Blu is only a ten minute walk into town, located next to the train station, and offers a nice lake view. The hotel staff was most friendly and helpful, and the Travelocity room rate was reasonable considering how expensive this city is. The rooms are comfortable, internet is free and fast, and the buffet breakfast was very good although quite expensive (CHF $32.50 per person). The hotel upgraded my family to lake-view rooms and agreed to a late check-out, each of which may our stay significantly more enjoyable. I would definitely return to this hotel and recommend that anyone coming to Lucern seriously consider staying at this property.

Posted by on Dec 23, 2015

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Comment from Hotel Management

Dec 30, 2015 by Markus Conzelmann

Dear guest, Thank you very much for having taken the time to write a feedback about your stay in Radisson Blu Hotel, Lucerne. For my team and me it's a pleasure to read that you enjoyed your room upgrade, our best 'Yes I Can' service as well as the central location of the hotel. A feedback as yours is very motivating and I will share it surely with my whole team. We're looking forward to welcoming you again in our hotel, when you visit Lucerne next time. Very best regards, M. Conzelmann - General Manager

3 out of 5

Decent hotel, nothing fancy. Great location.

Pros: Staff was helpful, place was clean and bed was very comfortable. Terrific location.
Cons: Layout of floors made it take forever to get to my room, then I had no view.
Location: Right near the center of town and the train station - extremely convenient.
Not the greatest hotel I have ever stayed in, but the staff was helpful and the location was hard to beat. I'd stay there again, simply for the convenience.

Posted by , from Washington, DC on Aug 31, 2015

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Comment from Hotel Management

Sep 9, 2015 by Markus Conzelmann

Dear Nick, Thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. It's nice to read that our daily hard work pays off and we could convince you with our 'Yes I Can' philosophy. We're looking forward to welcoming you again, when you're in Switzerland next time. Very best regards, M. Conzelmann - General Manager

5 out of 5

Location great, room great

Pros: Close restaurants, Free Internet, Quiet, comfortable bed, modern bathroom, courteous staff, close to train station
The hotel is very close to the train station and the waterfront. The staff was helpful and courteous. The room was very spacious, the bed was comfortable and the room had lots of storage. The room was clean and bright. Temperature controls worked very well. The bathroom was very modern - the only problem we had was that water from the shower leaked onto the bathroom floor. We really like this hotel and wished that we had been able to stay for more than just one night. We requested non-feather pillows and this was easily accomodated. The elevator was large enough for both of us and our luggage too. The lobby is welcoming and large enough to accomodate a good-sized crowd. The wi-fi worked very well and was faster than other hotels.

Posted by , from Houston, TX, USA on Sep 26, 2012

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About the Radisson Blu Hotel, Lucerne

Location Lakefront Center, Lucerne, LU 6005

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Radisson Blu Hotel, Lucerne offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the luxury Radisson Blu Hotel, Lucerne. Parking is available for a fee. This 4.5-star Lucerne hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 5 levels
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 2006
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Luzern Sgv Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Radisson Blu Hotel, Lucerne offers 189 accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

LUCE Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness & Fitness. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 80.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 38 per person (approximately)
  • Self parking fee: CHF 32 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CHF 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lucerne Radisson Blu Hotel
  • Radisson Blu Hotel Lucerne
  • Radisson Blu Lucerne
  • Lucerne Radisson
  • Radisson Blu Hotel, Lucerne Hotel Lucerne
  • Radisson Lucerne
  • Radisson Lucerne
  • Lucerne Radisson
  • Radisson Lucerne
  • Lucerne Radisson
  • Radisson Blu Hotel
  • Lucerne Hotel Lucerne
  • Radisson Blu Hotel, Lucerne Hotel
  • Radisson Blu Hotel, Lucerne Lucerne
  • Radisson Blu Hotel, Lucerne Hotel Lucerne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.