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Waldstaetterhof Swiss Quality Hotel

3.5 star property
3.5-star hotel near Chapel Bridge

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Photo gallery for Waldstaetterhof Swiss Quality Hotel

Interior
Reception
Exterior
Interior
1 bedroom, in-room safe, desk, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
Zentralstrasse 4, Lucerne, LU, 6004
  • Chapel Bridge
    ‪3 min walk‬
  • KKL Lucerne
    ‪3 min walk‬
  • Lucerne Town Hall
    ‪5 min walk‬
  • Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Suite

1 bedroom, in-room safe, desk, free WiFi

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Room

9.4 out of 10
Exceptional
(13 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Triple Room

1 bedroom, in-room safe, desk, free WiFi

Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premium Room

1 bedroom, in-room safe, desk, free WiFi

Premium Room

8.0 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Single Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room Courtyard Side

9.4 out of 10
Exceptional
(3 reviews)
  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, 1 Twin Bed

1 bedroom, in-room safe, desk, free WiFi

Single Room, 1 Twin Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, free WiFi

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Double Room Courtyard Side

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Double Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Double Room Courtyard Side

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room Courtyard Side

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, in-room safe, desk, free WiFi

Premium Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

1 bedroom, in-room safe, desk, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Single Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

1 bedroom, in-room safe, desk, free WiFi

Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Lucerne

Heart of Lucerne.Steps from the hotel, you'll find Mt. Rigi and The Swiss Path. St. James Way and Museum Sammlung Rosengart are also within half a mile (1 km).

What's nearby

  • Chapel Bridge - 3 min walk - 0.2 miles
  • KKL Lucerne - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 5 min walk - 0.3 miles
  • Chateau Guetsch - 15 min walk - 0.8 miles
  • Swiss Transportation Museum - 4 min drive - 1.8 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪Joe & The Juice - ‬2 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Yooji's - ‬1 min walk
  • ‪Caffe Spettacolo - ‬1 min walk

About this property

Waldstaetterhof Swiss Quality Hotel

3.5-star hotel near Chapel Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Waldstaetterhof Swiss Quality Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Waldstaetterhof Swiss Quality Hotel was completed in September 2024.

This 3.5-star Lucerne hotel is smoke free.

  • 91 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1898
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waldstaetterhof Swiss Quality Hotel offers 91 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided daily.

Languages

Dutch, English, French, German, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (CHF 40 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Self parking fee: CHF 40 per day
  • Pet fee: CHF 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, JCB International, Union Pay, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in each accommodation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Frequently asked questions

How close is Waldstaetterhof Swiss Quality Hotel to the airport?

Waldstaetterhof Swiss Quality Hotel is 42.1 mi (68-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Waldstaetterhof Swiss Quality Hotel?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Waldstaetterhof Swiss Quality Hotel on Jul 22, 2025 start from $320.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Waldstaetterhof Swiss Quality Hotel have an airport shuttle?

Airport shuttle services are not available at Waldstaetterhof Swiss Quality Hotel.

How close is Waldstaetterhof Swiss Quality Hotel to the beach?

This hotel is 11.8 mi (18-min drive) from Seebad Eich.

Does Waldstaetterhof Swiss Quality Hotel offer free breakfast?

Free breakfast isn’t provided at Waldstaetterhof Swiss Quality Hotel, but buffet breakfast is offered for a fee of CHF 25 for adults and CHF 25 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Waldstaetterhof Swiss Quality Hotel?

No, there is no casino at this hotel, but Grand Casino Lucerne (13-min walk) is nearby.

What time is check-in at Waldstaetterhof Swiss Quality Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Waldstaetterhof Swiss Quality Hotel?

Free parking is not available at this hotel. Self parking is available for CHF 40 per day.

Does Waldstaetterhof Swiss Quality Hotel have a pool?

Waldstaetterhof Swiss Quality Hotel does not have a pool.

Does Waldstaetterhof Swiss Quality Hotel have a restaurant?

Waldstaetterhof Swiss Quality Hotel is home to Gleis 1, which features local and international cuisine.

Does Waldstaetterhof Swiss Quality Hotel have a spa?

There are no spa services available at this hotel.

How close is Waldstaetterhof Swiss Quality Hotel to downtown Lucerne?

Waldstaetterhof Swiss Quality Hotel is 0.2 mi away from Lucerne.

Waldstaetterhof Swiss Quality Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 1002 reviews
Rating 8 - Good. 414 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a spacious room with good facilities. Clean, well cared for property in a great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would come back!

The front desk staff was so nice and very helpful. This was our first visit to Switzerland and they made us feel welcome. The location from the train station made it very easy to get to. There are a large number of attractions and restaurants/bars within a couple minutes. At check in we received a voucher for free public transportation and discounts while in Lucerne.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have asked for a better place to stay for our first visit to Luzern. Train station is just across the street in a wonderful neighborhood. Extremely friendly and welcoming staff. We especially loved the location. Everything you would want to see and experience is a short walk. The shopping, dining and convenience to the train station below the station was amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Neria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Rishi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Free upgrade and overall. The person at reception(From Afghanistan don’t recollect the name) was super nice. Hotel is highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Keara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaoju

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and close to train station.
Stayed 1 night in Jan 2025

10/10 Excellent

Saira

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location and the hotel is very nice as well. We enjoyed our stay here immensely
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and friendly people. Awesome location by train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Martina

Stayed 2 nights in Dec 2024

10/10 Excellent

Kristi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and within walking distance of old town.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

The staff was so welcoming and helpful. The hotel and room was gorgeous. Would definitely stay here again and highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in an ideal location. It is just across the main train station and, unlike many areas around train stations of major cities, the surroundings are safe, walkable and clean. It is also close to the old town, Lake Luzern, and other tourist attractions. The hotel itself is very clean and comfortable. I would definitely stay here again if I come to Luzern.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, right next to the train station and many bus routes. While an older hotel, the rooms are up to date and well appointed. Staff very friendly and helpful. We were happy with our visit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, very informative and provided highlights of the area around the hotel. Perfect location to eateries bakeries, site-seeing, and train station. Room was a tad small, but all the other positives negates that issue.
Stayed 4 nights in Oct 2024

8/10 Good

Yueh Mei

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, and friendly staff. Room is clean and classic but the bathroom is too small.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has a great location
Stayed 2 nights in Oct 2024

8/10 Good

George, Midway

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel, very Spartan room amenities.
Stayed 2 nights in Oct 2024

10/10 Excellent

misuk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Istvan

Liked: Staff & service, property conditions & facilities
The receptionist was extremely helpful upon arrival. Next day however there was terribly noisy construction work going on from about 9 am till 6 pm. Concrete breaking, hammering, drilling was virtually permanent. Complaint was not accepted so this was our worse hotel stay ever in a very convenient place near the old town of a beautiful city. The hotel did not gave any discount for the inconvenience only made our parking free.
Stayed 2 nights in Sep 2024