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Waldstaetterhof Swiss Quality Hotel

3.5 star property
3.5-star hotel near Chapel Bridge

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Photo gallery for Waldstaetterhof Swiss Quality Hotel

Interior
Interior
Reception
Lobby sitting area
1 bedroom, in-room safe, desk, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

View in a map
Zentralstrasse 4, Lucerne, LU, 6004
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪54 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed

1 bedroom, in-room safe, desk, free WiFi

Single Room, 1 Twin Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

1 bedroom, in-room safe, desk, free WiFi

Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Comfort Single Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room

  • Sleeps 1

View all photos for Junior Suite

1 bedroom, in-room safe, desk, free WiFi

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room Courtyard Side

9.4 out of 10
Exceptional
(3 reviews)
  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Double Room Courtyard Side

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Room

  • Sleeps 2

View all photos for Premium Room

1 bedroom, in-room safe, desk, free WiFi

Premium Room

  • Sleeps 2

View all photos for Comfort Single Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Single Room Courtyard Side

  • Sleeps 1

View all photos for Comfort Room

1 bedroom, in-room safe, desk, free WiFi

Comfort Room

9.0 out of 10
Wonderful
(20 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite

1 bedroom, in-room safe, desk, free WiFi

Suite

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room

1 bedroom, in-room safe, desk, free WiFi

Premium Room

7.6 out of 10
Good
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Double Room Courtyard Side

1 bedroom, in-room safe, desk, free WiFi

Comfort Double Room Courtyard Side

  • Sleeps 2

View all photos for Suite

1 bedroom, in-room safe, desk, free WiFi

Suite

  • Sleeps 2

View all photos for Junior Suite

Flat-screen TV

Junior Suite

  • Sleeps 2

View all photos for Triple Room

1 bedroom, in-room safe, desk, free WiFi

Triple Room

  • Sleeps 3

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About the neighborhood

Lucerne

Heart of Lucerne.Steps from the hotel, you'll find The Swiss Path and Museum Sammlung Rosengart. St. James Way and Alpine Panorama Path are also within half a mile (1 km).

What's nearby

  • Chapel Bridge - 3 min walk - 0.2 miles
  • KKL Lucerne - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 5 min walk - 0.3 miles
  • Chateau Guetsch - 15 min walk - 0.8 miles
  • Swiss Transportation Museum - 4 min drive - 1.8 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬5 min walk
  • ‪Heini - ‬4 min walk
  • ‪Tibits - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Waldstaetterhof Swiss Quality Hotel

3.5-star hotel near Chapel Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Waldstaetterhof Swiss Quality Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Waldstaetterhof Swiss Quality Hotel was completed in September 2024.

This 3.5-star Lucerne hotel is smoke free.

  • 91 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1898
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waldstaetterhof Swiss Quality Hotel offers 91 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided daily.

Similar properties

Exterior
Hotel Monopol
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 683 reviews
$251 nightly
The price is $268
Dec 7 - Dec 8
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (CHF 40 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Self parking fee: CHF 40 per day
  • Pet fee: CHF 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, JCB International, Union Pay, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in each accommodation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Frequently asked questions

How close is Waldstaetterhof Swiss Quality Hotel to the airport?

Waldstaetterhof Swiss Quality Hotel is 42.1 mi (68-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Waldstaetterhof Swiss Quality Hotel?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Waldstaetterhof Swiss Quality Hotel on Nov 10, 2025 start from $203.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Waldstaetterhof Swiss Quality Hotel have an airport shuttle?

Airport shuttle services are not available at Waldstaetterhof Swiss Quality Hotel.

How close is Waldstaetterhof Swiss Quality Hotel to the beach?

This hotel is 11.8 mi (18-min drive) from Seebad Eich.

Does Waldstaetterhof Swiss Quality Hotel offer free breakfast?

Free breakfast isn’t provided at Waldstaetterhof Swiss Quality Hotel, but buffet breakfast is offered for a fee of CHF 25 for adults and CHF 25 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Waldstaetterhof Swiss Quality Hotel?

No, there is no casino at this hotel, but Grand Casino Lucerne (13-min walk) is nearby.

What time is check-in at Waldstaetterhof Swiss Quality Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Waldstaetterhof Swiss Quality Hotel?

Free parking is not available at this hotel. Self parking is available for CHF 40 per day.

Does Waldstaetterhof Swiss Quality Hotel have a pool?

Waldstaetterhof Swiss Quality Hotel does not have a pool.

Does Waldstaetterhof Swiss Quality Hotel have a restaurant?

Waldstaetterhof Swiss Quality Hotel is home to Gleis 1, which features local and international cuisine.

Does Waldstaetterhof Swiss Quality Hotel have a spa?

There are no spa services available at this hotel.

How close is Waldstaetterhof Swiss Quality Hotel to downtown Lucerne?

Waldstaetterhof Swiss Quality Hotel is 0.2 mi away from Lucerne.

Waldstaetterhof Swiss Quality Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 1000 reviews
Rating 8 - Good. 398 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Traveled with group
Liked: Cleanliness, property conditions & facilities

No air conditioning. Terrible shower.

Advertised air conditioning but didn’t have it. We were provided with an oscillating fan instead. Had to open windows while fireworks exploded outside due to National Day celebrations. Shower was terrible…named her Sybil…went from scalding hot, to freezing cold on a whim! Could never find a good temperature to shower. Husband refused to shower until next hotel…3 days later! Will stay somewhere else next time. Hotel was clean and breakfast was pretty good. But will find someplace else next trip.
Stayed 2 nights in Jul 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Radhesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Jul 2025

10/10 Excellent

Orapim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Best experience! Super close to train station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and courteous. Check-in was quick and easy. Bed was comfortable. Room was clean. Good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Jolene, New York

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right across the street from the tr
Stayed 2 nights in Jul 2025

10/10 Excellent

NIHARIKA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Vishnu

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room looks good online in the pics. It’s a very plain, but clean room. The tv is a smart tv, so that’s a plus. Otherwise, there is no fridge and the room is just clean, not at all fancy, like I personally would expect from a $300 plus room/night. We missed the fact that there is no AC in the rooms. There is an oscillating fan that helps, and the window opens, but it doesn’t get cool by our standards. It was 23 degrees Celsius when we walked into the room and within 5 minutes, our bodies had raised the temperature up to 24.4 Celsius….thats 76 Fahrenheit. Luckily it rained and brought the temperature down outside and the room temp dropped to 22.3……72. I have never had a more uncomfortable pillow in my entire life. My wife’s pillow was fine, but sleeping without air conditioning and on top of a lumpy pillow was not ideal. The other issue that was annoying was a fluctuation in water temperature in the bathroom. While taking a shower, the temperature fluctuated about 40°. One minute it was fine as you had set it then it got much cooler and then extremely warm to the point of almost scalding. I thought maybe it was a Swiss thing during their showers. The hotel staff said it isn’t. Overall, paying over $300 for a room with no air, no fridge and water that isn’t steady is crazy, but hotels in Lucerne, and Switzerland in general are crazy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sindy

Stayed 1 night in Jul 2025

10/10 Excellent

Elaine, Manchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was pristine and modern with a safe with no extra charge.It was a small bedroom with a large t.v on the wall but we also had a seperate office room with 2 small arm chairs and a t.v also.The shower room was very modern and exceptionally clean. The hotel itself was very close to the busy train station and walkable in 5 minutes.Lovely breakfast area with a small buffet breakfast.Would reccomend this hotel.Remember to bring a swiss plug adapter bcos our european 2 pin plugs didnt fit into their funny shaped sockets!! We bought one at reception for 10 sf
Stayed 2 nights in Jul 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Close to train station. Comfortable.
Stayed 3 nights in Jul 2025

6/10 Okay

Puneet

Traveled with family
Liked: Cleanliness, room comfort
It is not an upscale place. It has bare minimum IIt is NOT an upscale place. It has bare minimum IKEA furniture. Parking is very limited and expensive. Location is nice, but even the curtains in the room are translucent. Air conditioning does not work. No comforters in the room. Only bedsheets At best a three star
Stayed 1 night in Jul 2025

10/10 Excellent

Afshan, Luton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very quick and easy. The receptionist greeted us with a smile and even apologised that it was raining in Lucerne. Good size room comfortable bed. Remember that Swiss plugs are different to a lot of EU countries. Thankfully we managed to pick one at London airport. Location was excellent right next to the train station. It’s a 5 minute walk to the Chapel bridge. It’s my birthday today and when I went to check out the gentleman at reception gave me a birthday card and a chocolate which was such a nice gesture. I recommend this hotel and will most definitely stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Michael, Raleigh

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel and suite were beautiful. The design was both modern and cozy The breakfast was amazing with every type of fruit imaginable. Would love to have access to coffee machine throughout the day. The staff was professional and helpful if asked, but lacked a concierge feel for assisting in guests stay in the area.
Stayed 2 nights in Jul 2025

4/10 Poor

Sundae

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Victoria

Stayed 1 night in Jul 2025

8/10 Good

jungwon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small shower booth
Stayed 2 nights in Jul 2025

10/10 Excellent

Wyatt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at a great price compared to the rest of town. Very clean and safe area with plenty to do within a two minute walk.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marilyn

Stayed 2 nights in Jun 2025

8/10 Good

Vijay, New Milford

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities
Stayed 2 nights in Jun 2025

8/10 Good

Oscar E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and attention from all staff. Just as a honest review, rooms seems to be as good as the pictures but they are not. It is understandable that is the historic building layout that don’t permit doing something crazy but just be aware that rooms are small that it looks, specially bathroom (shower area). And pillos need improvement and provide better ones (orthopedic and supportive) and usually, should be at least 4 per each bed.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal central location. Walkable everywhere. Staff friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

MEOW PENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025